Our business requires us to work with the post office on a regular basis. By and large they are…read moreextremely incompetent . They are very difficult to get a hold of, and take ridiculous amounts of time to get approvals from . The postmasters are most often not in their office and no one seems to know where they are. This however is not indicative of the carriers.

They're always pleasant and not always helpful. It seems to me that the postal workers assume…read morecustomers know what they need to do, which should not be assumed. In general, this office seems short staffed as lines are usually long. Thankfully they recognize my bf when he drops off packages. Since his packages are labeled and he makes sure to have a scan sheet, he's able to drop them off at the side of the counter. This allows him to bypass the line and it helps the workers process the packages much quicker!

Jessica helped me and was PHENOMENAL. upbeat, professional, quick, and helpful - even with a couple…read moremore difficult customers in front of me - I watched her help them with grace and kindness. it was refreshing!!

It's less than a week before Christmas, crunch time, and I was in and out in less than five…read moreminutes. Really. And the were nice. This was a positive experience.

Change of address I gave them was not handled properly and no one will answer the phone for me to…read morefigure out where my mail is going. I called them six times in a row and no one would answer the phone.

This post office is not on the main street so the only way to find it is through the phone smart…read morephone. Easy access however they are very nice plenty of trees. The area is clean. Easy parking. Easy access to drive through: no confusion. If you look at my picture to see it's very wide inside.

Started out my adventure dropping off 3 packages and turns out 2 of the shipping labels were not…read moreall labeled right from Amazon.. Gentleman who helped was great but found out when back to work that there was a label not accounted for which would have cost me $250 if not returned correctly.. I called and talked to another gal who went crawling through the mass pile of boxes trying to locate the messed up labeling (my fault not anyone there). She took my name and number said when she located them she'd call me back...In which she did 5-10 minutes later. After getting ahold of Amazon to correct the shipping labels i texted the managers private phone with correct info and label identification as to what goes on which package. She took care of it while still running the store with a pile of people coming in. Cant say enough about the above and beyond assistance they provided for me today. Every one of them I had a wonderful interaction with. If there was 10 stars it wouldn't be enough, this kind of customer service is unheard of these days.. Thank you!!! Todd T

Needed to drop off my Old Navy returns at the UPS store. There is a self serv kiosk for returns…read morewith return labels but the kiosk said the 'Happy Returns' had to be done with an associate. ( Returns of Old Navy/Gap/Banana Republic) Stood in a somewhat long line, but it went fast, the associates were quick to get everyone thru. Nice space in a strip mall off of Hwy 65 and 125th/Main street exit. Plenty of parking. They have a copy machine and items for purchase such as sharpies/markers, padding, envelopes, packing tape, etc A convenient place for returns and any office supplies needed.

Britney was really helpful and kind when I came in today to do a return and have some documents…read morenotarized :)

The level of service here is top notch. especially considering the sheer volume of packages. Ive…read moreseen them take excellent care of unprepared and under informed customers with grace and kindness. keep up the great work.

Service was very rushed and rude. I arrived at 8:59AM for my notary appointment at 9:00AM. The guy…read moreworking at the counter appeared frustrated with me for simply showing up to my appointment and said I would have to wait because he can only do so much when he's the only person scheduled and his colleague didn't show up until later in the morning (that's a management problem, not a customer problem). There was only one person who had entered after me with a package. I agreed to wait until he helped the person who came in after me since he seemed so frazzled. I ended up waiting for him to help three people who came in after me to send a package, print, and some other random task. The guy who came in with the random task was a man with a thick Spanish accent--and the UPS worker was so rude to him. Again, with apparently no customer service skills yelled at the guy that he was wasting his time, which he doesn't have time to waste, and that he wished the guy would have told him what he needed sooner. It honestly made me so uncomfortable and I only stayed because I couldn't make an appointment elsewhere. The notary was $5 but definitely not worth the UPS-created stress. 10/10 would not recommend coming to this location.

Many years ago I got a UPS box for business because I was working out of my home and didn't need…read morecustomers to know where I lived. Since that time, it has become very important for receiving packages because there's too many porch pirates out in the community. So all of my packages go to this UPS store. All the people who have worked here have been very very nice. The last owner and the current owner not only are good business people, but they must be good employers because they keep their employees for quite some time. It's fun to watch the new employees learning all of the wonderful skills that come with working at UPS. I really enjoy talking with the people at this UPS store. They are very helpful. I watch them deal with some pretty difficult orders and people and they have excellent customer service skills. I highly recommend this UPS store.

I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

Went to this location for the first time and this will be the last time. The younger man with long…read morehair and a slight mustache/beard was the rudest individual I've encountered since moving to Minnesota in November. Zero help and zero customer service skills from this person. If you need help, don't go here.

Clarence was prompt and courteous. Superb 3 was able to help us out on a same day delivery! Other…read morecompanies were behind due to weather with their 'contract clients' and couldn't accommodate us, but Superb 3 came through! I definitely recommend them and will use again. I also appreciated the phone call advising us on completion of delivery. Excellent service, fair price, and quick delivery (which was outside immediate metro!)

From the owner: When you run a business, the journey your package takes once it leaves your building or warehouse…read morecan be unnerving. You want your item to arrive in perfect condition, and with Superb 3 Couriers, LLC in Minneapolis, MN, you don't have to worry. This insured delivery service prides themselves on their affordable, prompt, and safe delivery methods. From large companies that need automobile part delivery to elders who require help with their post office pickups, this courier service has dealt with a diverse range of clients and work diligently to meet all requirements. From the moment you order supplies, they provide real-time tracking information that enables you to stay up-to-date with the status of your items. During delivery, all drivers are extremely careful of both the transport and handling of packages. They neatly stack all items in their trucks and are careful to abide by strict handling measures that guarantee all of your materials and supplies arrive at their destination in exc

Was quoted a $13 shipment by Speedee's website. Had the package dropped off here, charge went up to…read more$40! It's cheaper to have speedee pickup from my house than ship from a collection point. Called this location and the guy that answered the phone was pretty rude and generally doesn't want to talk to customers. Never using mailbox express again.

Don't take anything here to ship. We had an international DHL return shipment prepared and dropped…read moreit off. They removed the customs invoice and then returned it to us because it didn't have an invoice. That invoice was in a clear plastic pouch. The return shipping label was clearly placed on the package. He just had to scan the label and put it on the truck. I don't know why he opened the customs invoice and removed it. It was clearly labeled. Now we have to contact the company and ask for another customs invoice and shipping label. More work for us when it wasn't necessary. I will never visit here again for anything.