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    US Post Office

    1.0 (1 review)
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    14 years ago

    The worst post office ever. mails never gets delivered and customer service is just the worst.

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    Staples

    Staples

    (12 reviews)

    I use the staples in New London Ct. for Amazon returns. The staff at the return counter lately are…read moreincredibly unprofessional and lack basic customer courtesy. No simple return greeting and absolutely nothing when i asked if i was allset. Next time (and there will be a next time) i will be addressing this with the store manager after directly with the staples employee. What has happened to basic common courtesy??

    Had to return an Amazon product and used their - drop it off at Staples system. I had previously…read morebeen to Staples to do a UPS drop off and their area to do sobwas in the back. So as I walled in carrying my box I was headed to the back when a nice store associate asked if Iv was doing an Amazon return. He motioned for me to go to the front cashier area. So I was grateful for his help as Ib would have gone to the wrong area. So I waited in the checkout line and the cashier took my box. So here is why its a 3 star review. Without saying anything, no getting or what she was doing, sheb opened my box and took out my item. Scanning it and scanning other things then placing it into a larger box, which looked like other returns. She pushed my original box to me and I assumed I needed to take that. She went to the printer, grabbed the receipt and handed it to me. So not sure if she was tired of the mundane job or feeling tired or what, but her customer service style just seemed bad. Sure would have been nice to know what she was doing and how it effects me. 3 stars were for the first associate who was truly helpful.

    FedEx Ship Center - This is the fedex van and the license plate for the driver.

    FedEx Ship Center

    (16 reviews)

    This isn't about fedex as a whole company necessarily. My problem is for the more localized…read moredrivers, and not all of them, but enough. We ordered phones from AT&T, and they were sent fedex. When they arrived, we asked to either feel that the package had the proper weight or to atleast see all sides to check for tampering. The delivery guy refused and got all defensive. We explained it was because my wife and her sister had a phone stolen by a fedex driver and didn't realize it until after signing for it. The box had been cut open and taped closed again. The driver really freaked out then. He ran for his truck almost crying like a small child and refused package inspection. Now fedex is trying to say that it was the wrong address, to cover their butts. We called customer service and they were very polite and helpful, saying all the correct things. But this is a problem that even AT&T says is a problem they get told of a lot! It seems customer service by fedex delivery means the driver can be their own customer and never face and corrective actions, because the company in my opinion likes to sweep it under the rug. The driver was so bad, he said that he would make sure we never go a fedex delivery to our address again! Can you say little child in a big boy body. This is all my opinion, from my interactions, but for me they seem very accurate and true.

    I have a long driveway. They rarely drive down. Mostly, it is "customer not home" despite me…read moretaking the day off. Priority shipping means nothing. It is great when the shipper is a large corporation and isn't set up to just give them a jingle and ask for a delivery exception. When you absolutely positively need it done right..... avoid FedEx.

    US Post Office - postoffices - Updated August 2026

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