I went in to an empty post office, no crowd and said "Hi! I want to drop off this package" and the girl said "You don't have to say this to me, just say if you want a receipt or not". Was there a reason to be so rude? Another day, the website was giving 404 during online label creation, so I went with my package to the office. The man working there refused to take the package because he wanted me to go back home with it, create a shipping label online and then drop it off. Can you believe this? I'm avoiding this place at all costs. read more

Truly one of the worst experiences of my day if not my week; the gentleman working was so unkind and rude, explaining to me that I was essentially dumb for not knowing that you cannot mail cash. How am I to know? and what is so wrong with explaining that to me?? Every time I go in he is angry and bitter, if he had been just an average amount of kind to me, he would have seen that I am actually not dumb, but rather confused and very pleasant/a great time. read more

I mail a lot of packages so I usually need to bring them to work and then hit a post office at lunchtime. I've now used this Midtown Post Office three times and I will never bother again...in fact, it might make me move towards using a home service like paypal or stamps.com to print out my own postage... I get it, you have to deal with a lot of pain in the a$$ people in the course of your workday, but that's no reason to treat people like crap, to have a crappy attitude, or to complain to me about your job. First off, bullet proof glass...seriously? This isn't Wells Fargo it's the Midtown Newark Post Office. Anyway, all three times I've been here the lines were pretty long and they didn't move quickly...and all three times I've been here the workers at the windows have just been in bad moods. You'd think when you work at a job that you almost CAN'T get fired from that you'd be in a bit of a better mood each day. read more

Went there on a weekday morning around 9:30 am. Hassle free and quick. The clerk was friendly enough. The instructions were clear. There was a pen for people like me who forgot to get one of their own. There were enough envelopes and boxes. And no line. read more

Avoid if possible. The workers here do not do their job. For outgoing mail, there's a sign on the wall that says to bring mail to the window if you want/need it postmarked. I stood in a long, slow line to bring my mail to the window. Then the woman told me, "just drop it in the slot over there." I told her there was a sign that said to bring it to the window. She responded, "Drop it in the slot. That's our job, we'll do it." So why is there a sign? "I just don't want to take the sign down. But you can put it in the slot." Seriously??? You won't cover up/take down a sign, but I'm supposed to believe that you'll postmark my mail if I put it in the slot? I've also dropped off packages here with pre-paid shipping labels and asked them to scan them and give me a receipt. Sometimes, it's not a problem, but once a postal worker told me that if I wanted it scanned, I would need to bring it to another post office, since this post office was just going to send it there anyhow to get scanned. Complete BS. Then I used online tracking to check my package and it took them ONE WEEK (7 days) to scan my package. What the hell?!?! This place gives me stress ulcers. read more

Since the Post Office in the Gateway Center closed, this is probably the next best option for business professionals in Newark. If you go around noon, the line is usually long but it seems there are at least 2 postal workers at the window during the day to get you in and out. The line moves pretty quickly and they're generally friendly. Forget about parking. Just walk. read more

Just left this establishment. Sonya M (middle initial) is EXTREMELY rude. She was so rude to me when I tried to order a money order. Also her voice is so loud - she screams whenever she talks. I had to fill something out then come back to her. She unfortunately was the only one working. I kindly said to her that she was very rude to me before then she interrupted me in her screaming voice and said "I'm not rude I'm not rude I'm not rude." She wouldn't let me speak. It was pretty insane for postal worker to act that way toward a normal customer. I said "You know your rude when you won't let me get a sentence out without your screaming over me." She shut-up after that. Overall - would be a nice place for me to stop when as it's right near my job, but after being treated like that I'll never go there again. read more

These postal workers are so helpful. There is one in particular whose name I neglected to take, but who recently pointed out a less expensive way for me to mail a gift. She didn't have to do that at all, but she did. What a gem. She also was lovely the entire time. I've been to this post office before and have had good experiences, but this one was the best. read more

The ladies were so helpful. It's a shame I have to pay for tape an bubble rap. They need more stamps designs

mailed back shoes, clerk told me $23.00. credit card was charged $46.50. I disputed in person, they told me no refund and complain to US Postal website, I did, waiting for a response. Worst experience ever. Credit card machine not show you final price. Poor communication process and rushed. read more

This phone number is always busy. One time we got though in the early am and the connection was horrible someone hung up on us. Horrible!