While in Newark I had to send a document next day air to Atlanta and no copies , emails , scanned ,…read moreetc , is allowed .The document must be the original and arrive the next day or else I am screwed so I was lucky to visit a us post office that actually has normal, friendly , courtesy , professional postal employees. I filled out the correct label and handed the window clerk the correct next day envelope. Damn 25 bucks for a letter that weights less then 6 ounces but it arrived the next day in Atlanta before 12pm and I ain't screwed . Don't be shocked but this US POST OFFICE IN NEWARK GETS 4 STARS .

Review of Passport Services:…read more The Federal Square post office location offers passport services. I went here to replace a lost one. I recommend that you go to the location as early as possible, so you can be one of the first seen. There is a specific service window for passport services. You'll need to queue up there and sign your name on a list to be seen (each line is an estimated time slot). Then they'll ask you to fill out forms and then ensure that you have the right form of payment. A postal worker will call names off in the order of the list. When your name is called, you'll be taken to a seating area outside of the office where your passport picture will be taken. You wait there and then you'll be called into the room. After you get your picture taken, you'll then wait again for them to process the paperwork and then mail out your application to the Fed (you pay for postage). The whole process took about 45 minutes for me.

I went in to an empty post office, no crowd and said "Hi! I want to drop off this package" and the…read moregirl said "You don't have to say this to me, just say if you want a receipt or not". Was there a reason to be so rude? Another day, the website was giving 404 during online label creation, so I went with my package to the office. The man working there refused to take the package because he wanted me to go back home with it, create a shipping label online and then drop it off. Can you believe this? I'm avoiding this place at all costs.

Truly one of the worst experiences of my day if not my week; the gentleman working was so unkind…read moreand rude, explaining to me that I was essentially dumb for not knowing that you cannot mail cash. How am I to know? and what is so wrong with explaining that to me?? Every time I go in he is angry and bitter, if he had been just an average amount of kind to me, he would have seen that I am actually not dumb, but rather confused and very pleasant/a great time.

I have not received a single piece of my mail in over a week, i never experienced what i've…read moreexperienced with this post office it needs to be re-branched. Wish i could leave 0 stars

The absolute WORST. If I could leave zero stars I would. They have placed my packages on the porch…read moreafter I repeatedly told them to put it in my mailbox because they have been stolen. In addition, when I have reported my packages have been stolen even though it says delivered I am pretty much told too bad. Today I cake waited in line over 30 minutes only to be told the person who handled the pick up window was gone for the day. If you can avoid this place please do so!!

"The worst service. Packages are often lost or stolen, and nothing is done. Complaints are ignored,…read moreand missing packages are never recovered. Staff don't care about customers' needs. They are slow, stay on personal phones, and refuse to check for items, instead saying 'we don't have it.' Lines are long, tracking numbers aren't scanned, and if tracking updates appear, it's usually in another city."

The worst post office. They constantly lose packages or deliver them to the wrong address.read more

The worse post office ever! I haven't received my mail in about 3 weeks..I'm seriously annoyed. The…read moremail carries come in my area to deliver mail and leave the mail Boxes open in the building. Super nice of them! Right?

Although I initially had a problem with this post office, because I wasn't getting my packages…read moreSonia one of the clerks was such a big help and she tried to help me as much as she could. She was friendly. She was professional, and she was very thoughtful. She should be the supervisor!!!!!

An institution or a business' success is only as good as its customer service and for that reason I…read morerate this place only one Star. A weekend when most of the folks would be walking in to a post office, this place was a total disaster to serve just two counters for such a long queue of line. There was a nice old lady who was standing for quite some time with a nice fluffy puppy that got everyone's attention and petting. Just as the lady was approaching the counter, the lady from inside gave a stern warning to not have the puppy inside the post office. The poor lady stood there helpless and in disbelief not knowing what to do and the employee wasn't buying any of her pleadings. Later one of the folks standing in the line offered to do her money order on her behalf. When it came to my turn, I had an envelope that had to be pasted and they didn't have a glue to get it pasted. The same lady bluntly kept declining to even answer on why they wouldn't carry a glue. Now, which post office wouldn't have a glue?? I stood for more than 10 minutes and was asked to get it pasted and get back in line. I felt so disgruntled but didn't have a choice but get out of post office, get it glued and got back in line yet again. Thank you USPS for a memorable weekend experience!

One of the worst lines you will ever have to wait in. You can be the most patient person in the…read moreworld, and you WILL get frustrated and pissed. You can't even feel good about getting called "next" because your hopes and dreams have already been shattered to the point of "whats the point in living anymore." 2 workers... a huge, bullet proof window... an angry line of at least 20 people on their lunch break... multiplied together: each person should expect a 40-minute-to-life sentence... Its like a sports-betting shop at midnight, and everyone's feeling like they're betting rent money just to double and make back-rent. I'm only glad that most of these lifers make the choice to not bring their children... why am I still in line again (or "on line" as Elliot W. would say)?

Very friendly and helpful staff...speedy service, love that its so close to the office!read more

The post office delivered a package to my home which was not mine. I looked up their number and…read moredialed it. I spend over 2 hours like an idiot trying to speak a a human. Once I finally reached a human it was a person in the Midwest. Make a long story short three hours later this package is being left on my door step with a note and if the postman picks it up tomorrow fine if not it is trash. Ya try to be nice for what?????

Horrible service. They refused to give me my mail and then had me wait in my car for 2 hours before…read morethey "decided' to give me my mail. The female manager is a clown and unprofessional.

The carriers don't comprehend that well,some are rude and need to be fired.l have made complaints…read moreso many times and l am still getting nowhere..

The absolute worst post office I have ever encountered. I have been living around here for quite a…read morewhile and my regular mail comes at 7 PM and my packages sometimes don't come at all. It'll update in their system stating that the delivery was attempted, but I don't have any slips to pick up my package and I'm 100% sure that they did not attempted the delivery due to the fact that I work from home, these guys are at the absolute worst in the business and I would feel much better if they just shut it all down in my area for this branch only

This post office is the most rachet agency in this area. No post master the employees are rude and…read morenarcissistic. They act as if the world owes them something. Plus they are clueless and can barely put a sentence together together. Where did they hire these people from?? What yellow bus did they fall out from. Speaking of which they can't drive either. I was almost hit leaving the parking lot in the rear. Never got my passport done here can't trust them to actually keep my privacy & complete the task . I can only imagine how many people in town get their mail .

I want to commend the Post Office staff at the Harrison NJ branch, for their friendly and…read moreoutstanding customer service. Hats off to: Simone Nicole Skoop Steve Chrissy Thank you Records LTD