DO NOT USE THIS COMPANY. They are unreliable make fake promises, unprofessional and do not have any communication with their customers to notify them of any delayed changes and status of shipment . Mark Rutty the manager will not assist you or take your call if you're an irradiated customer. The real truth about your shipment is dependent of the volume they have to ship and to fill a container. Your shipment is at the mercy of rats at there shipment yard in East orange NJ. DO NOT USE THIS PLACE..... read more

They did not disclose that the receiver has to pay when the shipment arrives, this would be intop of what the sender already paid! When I brought this up trans caribe said there is nothing we can do about it. I would not recommend them they do not give you all the information and full cost up front! read more

I've used this company on 4 occasions and referred them to friends on multiple occasions. Guess I should have read the reviews before using them for the last shipment! Each time it seems that they give you unrealistic dates for the shipment to arrive at it's final destination. The experience for the last shipment was totally unacceptable. We were given an estimated delivery timeframe of 2 - 3 weeks and each time we called the office they kept saying the shipment was on its way. After about a month of calling we found out that the barrel had not left their warehouse. It took 2 months for the barrel to be delivered -- not 2 - 3 weeks as promised. The delay became a costly experience!! On a positive note.... The ladies at the transaction window were always personable. I'll never use or refer this company again. read more

Worst experience ever, they just rob you and claim that they are 3rd part shipping center and that I should inquire myself about all the fees , etc that I latter confronted. Rude manger Markos who could not even call me back but instead emailed . STAY AWAY read more

I went there to drop off a prepaid Fedex Ground package and the clerk wanted a $2.00 drop off fee. This is a direct quote from FEDEX: Do I have to pay any additional fees for picking up or dropping off at one of these locations? No. There are no additional fees for picking up or dropping off a package at these locations. This is a SCAM!!! read more

I had a really bad experience with them. If you have any trouble with your anything you ship you will not get help feom them. If its nit bringing money they aren't willing to assist the customers. read more

I Should of read the reviews before I used this shipping Company. My Barrel was picked up three weeks ago and it remains at the facility. I called today asking why my barrel was not shipped. The unprofessional supervisor suggested she will bring the Barrel back to my home free of charge. I am praying they don't steal anything out of my Barrel or damage it. Stay Away from this place. read more

Listen very carefully, do not..I repeat DO NOT use this company to ship a barrel across the street let alone internationally..!! They will tell you anything and give you unrealistic arrival dates in order for you to use them and once you do, well, now it's out of their hands..."we have no control what happens in the destination country"....."it usually takes only 2 weeks" (2 months later, still not arrived) They will actually lie to you, telling you the barrel has arrived in the destination country when it has not, in order to placate you. The only reason I gave a rating of one star is because I had to give some sort of a rating in order to post. If it were possible to award a negative Star rating I would do so without hesitation..!! Ok so let me summarize....June12 my barrel was picked up and I was told it would arrive in the Dominican Republic in 2 to 3 weeks give or take, end of June, beginning of July...I know these shipping companies like to overstate, so I told myself 2 to 3 weeks really means 4 to 6 weeks, which I was ok with...Long story short, I found out that my barrel had been sitting , at Trans Caribe Express Shippers in East Orange NJ for more than a month during which time I was now being told...."yeah, it will arrive on the 17th of July, they will check the contents and then deliver to the address" ...LIES....Today is 07/30/2021 , I just spoke to the shipping liaison in the Dominican Republic and they tell me the barrel is still in transit and won't arrive at port until next week and THEN it will be several weeks before it is delivered because deliveries to certain municipalities are only during specific weeks..so it looks like end of August...................................................Maybe. I hope this prevents someone, anyone, from experiencing what I have from this Terrible company... I know, I know...I should have checked the reviews before using them...Well, that's why I wrote this, to help someone else...!! read more

Their customer service skills suck... I am so upset with this company, I made an appt. from the following Tuesday to have my barrel pick up on Friday and they didn't ... not even a courtesy phone call to say "I am sorry that unavailable to pick up your barrel but can we make another date or time",,,, No they didn't . and on top that , i call the office to confirm that they are still coming to pick up the barrel and she assure me that they still coming ...so they didn't not come nor call , so I called back the following morning to see what was the problem and still no solution to my issue . the gentleman the last delivery time is at 3 pm and I said I will not be at that time can they come at 4:15 pm and his response was he will have to get back to me and all of now no getting back, No phone call ..... i am so upset because i have plans to leave for vacation the next day read more

Do Not Used This Shipping Company!!!. I repeat do not used this shipping company!!! Took forever to received my barrel and when the barrel finally arrived all the goods in my barrel were damaged. Also the barrel was wet when I received it. Called to fine out what's the reason for me receiving a damaged barrel but instead got hung up on. Extremely unprofessional won't be using this company again and have advised all my family and friends in New Jersey against using them. You could get better treatment by trusting a reputable shipping company with yours goods. Should have trusted my instinct when I found out there was not one review of them online. Also the barrel wasn't damaged in the destination country because I got a call to pick up my barrel the same day it arrived. Trans caribe doesn't have a proper place to store your barrel so it will get destroyed. read more