I don't have a need to ship a package very often, but when I do, this is the UPS location I have…read moreused over the past several years. Our last visit we needed to return the previous owners license plate from a vehicle we recently purchased in another state. The original owner let us use their plate until we had it register here in RI. As soon as we had the vehicle registered, we stopped by UPS and sent the plate on it's way back home. The gentleman assisting us was polite and enthusiastic. We let him know what was needed, he quickly began the process of creating a label for the package and let us know when the package should arrive, barring any unforeseen circumstances. There was some information on the label that needed to be changed (name spelling), which was quickly accomplished. I wanted to be sure the spelling was correct as the package was being picked up at another UPS store, not delivered to a business or home. We paid a reasonable amount, had the tracking number in hand and were out of the building in just minutes. The package did arrive in the time expected. The owner let me know they had returned the plate to their DMV and that was that. Quick and efficient. Just what you want in a delivery service.

The people who work here are nice but something's wrong with this business. I needed to ship a…read moresmall package to England and the cheapest option was over $400, I went down the road to USPS and I shipped the same package for $80 express shipping.

Raoul and Arthur are TOP SHELF! Arthur is a a WIZARD. They took two seemingly worthless pieces of…read morepaper and made it a priceless piece of artwork. I cannot even begin to express how grateful I am. They are local! They are FANTASTIC!!! No. Kingstown, RI - Not San Francisco. Don't know how that got there.

This is a business I have used for 35 years. Great service , price and quality. I have seen the…read moreproducts bargain company's produce. Don't use a service that would be less than your service. Quality gets quality.

A machine took my money. Was told too bad. Ill never go back there again. Also, the coin…read moremachines short you. Count your change!

Worst laundry mat ever . First off 7.00 to wash is BS. Then just to turn the dryer on 1.00 and…read moreafter 2.00 in each. They weren't even half way dryer. So 32.50 later I went to another laundry mat to dry. Should of went there first. I will never go back to this one again. Highway robbery!!!!!!!!​

This is the best of small, locally owned service stores. Slater is so kind and capable and a…read morereally good man. With grandkids scattered all over the place, I am constantly there sending off birthday presents, etc. Easy, convenient, and a part of the community,

Talk about a bait and switch! It would have been nice for the Post All person tell me about the…read more$10/package fee when he explained how to ship packages there. What a rip off!

I recently bought a pair of work boots online, that I had to ship back. The seller had shipped them…read morein a plastic bag, and I didn't have a larger box on hand, so I covered the shoe box with heavy, brown wrapping paper, using clear packing tape on the seams, and to cover the shipping label. This location refused to ship my package, stating that my item had to be in an unwrapped box, because conveyor belts would "tear the paper up" (gee, if the conveyor are that rough, I feel bad for the people who have to work around them). They then offered to sell me a box - for $12! Uh, no way, Jose. I drove to another FedEx location, which was much more helpful (and pleasant!), saying I could just add some strips of clear tape to reinforce the paper, without having to re-box my item. He even offered to let me use their tape. The only reason I am giving the location at 1000 Bald Hill Road two stars, instead of one, is that they are open until 7 p.m. Doesn't matter to me, though, as I won't be going there again.

What a racket they told me they couldn't take specific packaging because it goes against their…read moreshipping policies even though I've used the same packaging for multiple other packages. This was Michelle at their front desk so instead of course they offered to repack the shipment and one of their boxes they wouldn't let me just duck tape over or cover up the issues that they had with the box, I believe this is their way of sticking it to the customer. I understand FedEx employees are completely subcontractors, but just another reason why UPS is the far better choice I've never had issues there.

Maybe my experience was an outlier?! Seems like this ship center isn't beloved by the masses but I…read morehad the most pleasant shipping experience here. A woman with a very thick Rhode Island accent (so comforting) called me sweetheart & went above & beyond to help me figure out my shipping situation. I was in & out in about 8 minutes. My only critique was how quiet it was in the storefront. I feel like shipping details are sometimes sensitive or private. With a dead quiet store, I could hear everything the guy in front of me was explaining to the employee. Some soft music would've covered that right up & made it feel less awkward inside.

While my cioncernis not with his location FedEX will not allow me to speak with anyone re:…read morefraudulent tracking information posted online. The autimated attendent cannot respond to my question/concern will not transfer me to a human nor local office. Incredibaly frustrating

Staples in Middletown is one of those places I may only need occasionally, but I'm always glad it's…read morehere when I do. It's convenient, clean and easy to get in and out of. I've also enjoyed using the rewards program for returning ink cartridges over the years. Lately I've been stopping in more often for Amazon returns. While it's not usually my preferred return method, the process has been quick and easy thanks to the helpful staff. Everyone has been friendly and the location is super convenient. Thank you!

As a local small business owner, my experience with Staples Middletown has been outstanding. The…read morestore is always clean and organized, the printing and marketing team is top-notch, and they are wonderful to the community-at-large. Keep up the great work!

For the only FedEx in about 100 mile radius, you'd think they could find nicer, less miserable…read morepeople to work here. Every time I go in I make sure it's for a prepaid shipment - because god forbid I have to ask for help in here - and EVEN THEN it's like they're getting heartburn for doing their job! I even laid it on thick for the guy getting a power trip from telling me to hold on, saying "have a nice day" and all he can muster back is a "yup"... it's actually disgusting. If you're going to be miserable, don't come to work!

Very friendly staff. Clean and organized store - easy to find what you need. The service I needed…read morewas to drop off packages with prepaid labels and buy a roll of tape to close the box up. They offered to tape my package up at no cost - unlike the post office where you usually have to buy tape! Very kind!