Went in for my first time passport service. I had everything needed prior to coming in which…read moreensured a smooth process but Barry was extremely helpful, informative, and kind. This location also takes your picture for you! Additionally, the office was fully stocked with shipping materials and cards. Will be utilizing this location for all mailing needs moving forward.

There is still one post office that offers friendly, helpful customer service. If every USPS center…read morehad employees like Valley Forge they could put Amazon out of business. Low cost, fast efficient shipping. Great people!

The postal carriers in Phoenixville are careless!! Until moving to Phoenixville, I had never once…read morehad an issue with mail service or delivery from USPS. In 1 year I've had numerous pieces / packages of mail go missing - including important items such as tax forms, prescription medicine, and checks/invoices. Sometimes the mail finds its way after a few weeks, other times I never see it again. Most recently they lost prescription meds (schedule II narcotics). A neighbor 1 mile away posted on Facebook that while walking their dog they found the package in the snow on the side of a road. What's more is the postal carrier marked the package as delivered in mailbox, when very clearly from my doorbell camera I see no package was delivered on the date in question. They marked it "delivered" 2 hours after they were actually on my stoop that day - very clearly lying. Sometimes I don't have a choice as to what delivery service is used (e.g., CVS ships via USPS), but when I do I will not choose USPS. It's apparent from other reviews that this is a reoccurring theme in this town. For a "company" that is funded from tax payers you'd think they would care more about the service they provide. If my Amazon gig-fare drivers can find my mailbox successfully, certainly these "professionals" can too.

We have had many problems with our mail delivery in the past few months (since the old letter…read morecarrier retired and we got a new guy). In September I mailed 4 envelopes with checks in them (to doctor's offices) from our community mailbox. None of those mailpieces made it to the doctor's offices and the checks from two of them were fraudulently cashed by a local bank. This week we are missing two packages that were scanned as having been delivered. II can never reach the Phoenixville post office by phone; it just rings and rings and then hangs up on me. I don't know what is going on but now, whenever I send a check out, I take it either to the Kimberton or Malvern post office. I don't know what to do about mail that isn't making it to my box...maybe get a PO box in Devault??? BTW I live in Phoenixville...don't know why it says I'm in San Francisco-??!!

I addressed my label with 1 address and they created a label and delivered it to another. Local…read morepost office showed me picture of my package and that's were we discovered the honest mistake on the part of the teller, however my insurance claim was denial because it was delivered to the incorrect address. The tellers there are great however mistakes happen end of the day USPS is accountable for the mistakes but in the mean time I have to redo and resend the package on my dime. This is very bad customer service and to offer insurance is a marketing vail of deceit, especially since they never intended to honor the insurance!

I placed my mail on hold for 2 weeks but when the hold ended, the accumulated mail was never…read moredelivered. The whole purpose of the mail hold service is to ensure your mail is safely kept and then delivered once I return. I had to follow up multiple times and opened cases to find out what happened, which was frustrating and inconvenient. The office said they delivered it, but I never received my mails so I lost all my mails for that entire two weeks hold. I have important medical mails that was lost. They told me to just call the medical facility to resend. But now my personal information are compromised because this post office delivered my mails somewhere else. Looking at the reviews, it seems pretty common for mails to get lost or mishandled by the delivery. That should be investigated.

Love coming here to get stamps and dropping off my mail. The parking lot is small, but it doesn't…read morematter, because it is not as busy as most post offices. The staff are friendly and everyone knows each other by name. It's easy to ship big or odd items here and I don't feel rushed or a lot of pressure. Glad I have this post office in my neighborhood!

This is a tiny Post Office tucked behind the Genuardis in Audubon. Odds are, unless you live in…read morethis area, you probably won't ever step foot in here, but for those of you who do live in the quaint village of Audubon - we are lucky to have this location! Yes, it's small, but really, for a village of about 8500 people, do we need a huge Post Office like down in Southeastern? The thing that really makes this place shine are its workers - particularly Skip. He is good at what he does and it's always sad when he's not working! Dear USPS: please don't close this location!

Fat old man working the counter was a condescending prick when I had questions. Was not the first…read moretime I had an experience like that with this guy so leaving this review. Expect rude treatment here.

Small local post office just off Route 29 near the turnpike. Parking lot cartway is shared with…read moreBeyond Meat facility so be careful of cross traffic. Lot is somewhat steep so can be challenging for individuals with ambulatory issues. Service was fine and friendly

I use this post office often weekdays when I cant get to the one by my home. Its small, but never…read moretoo busy. Supplies in the lobby. No self serve kiosk for mailing and closed between 1-2:00 for lunches

The lady was so nice to me! She helped me so much and very professional! I loved talking to her!…read moreShe made my day!

This place is always so clean and efficient. Even when there was about 7 people in front of me I…read morewas in and out within 10 minutes max. Jennifer, I can't even begin to describe this beautiful soul. She's so friendly and gets to know you. She's helped me with sending my save the dates and invites. Even when some of the invites were sent back to me she was able to help resolve the issue. She has made the wedding planning process a little bit better and she probably doesn't know how much she's helped. Thank you!

The people there have NO personality and are extremely rude every time I come in. None of the mail…read moreis delivered correctly. No mail goes correctly. I never get any of my mail and everyone's mail comes to me. Sadly seems like this is a common issue.

If you're going to close for lunch for 1.5 hours then how about alerting the public? Maybe put it…read moreon the website or on the voicemail or on google or even Yelp? Just another example of why the post office is failing. Management for a private company would care about their customers but of course the USPS does not care. Hopefully, they can figure out lunch breaks with the public in mind instead of continuing to assume their customers will return despite their poor management. Such a simple correction