very selective on what packages they take, been to this store a couple of times with no issues,…read morethis last time I had issues where they refused a package, would not recommend going to this UPS store and choose another one close by

This UPS store is EXCELLENT. The best I've ever been too. Their shipping and print services are…read morewonderful, and they're very kind and helpful. Kudos to Sylvia and the team for making it a great experience.

I had to ship some documents internationally. I had generated Fedex shipping label online, got them…read moreprinted and arrived at this location to drop off the package. Since I needed a return envelope with label too, I requested for help of the staff to prepare it. The person at the counter was very rude and impatient. She gave us wrong instructions and totally left us confused- instead of our insistence to paste fedex pouch with label on return envelope, she suggested to leave the labels open in the envelope! This did not sound right so we asked for more time, did our own research on the internet and finally did it the right way. Service at fedex locations elsewhere is much better.

This review is for the employee, Jovon - he was so kind, professional, patient, and helpful while…read morehelping me with my multiple packages to all different addresses. If I was an employer, I'd want people like him on the team.

Stellar, outstanding, superb! This is how I describe the…read moreservice my wife and I have received over some 10 years using the Audubon UPS store. Collin is an Amazing employee, Always friendly, attentive and efficient! (We crave consistency and he has been there as long as I can remember) We visit 3-4 times per month as we have a PO Box, and frequently ship packages. The store is always clean and well organized. We just love this place! Thank you

I visit this UPS weekly and will only go to this store. Colin is ONE OF THE NICEST people. Always…read morein a great mood no matter how much the line is out the door. I have been going there for over 5+ years. They take super great care of me & all the staff always make sure to give me a big hello when I come in. Great hours and I love that they are open on Sundays too.

Five - Star customer service today from Dave. I had a framed project to ship and was worried about…read morepacking it to arrive safely in NY without broken glass. Dave examined it and assured me they had just the right box and packing supplies for it. (He even gave me his tape dispenser in case my little scotch tape didn't hold the gift wrap over the bulky item). I took my project to a side table and gift-wrapped it, and then handed it over to Dave. It is on its way to NY, wrapped with care. I'm afraid I caused quite a delay to other customers, but amazingly no one grumbled, and Dave was unfailingly polite to everyone. I will definitely use this store again. Thanks Dave!

The WORST service ever at any fed ex. The employees are incredibly rude. Never have seen such…read moreabsolute gross service from any store before. Do not use this store!!

Needed some supplies for a workshop. They had everything I…read moreneeded - giant post it flip charts, post it notes, markers, and toys. Staff was helpful, store was clean. It was a little pricey, but when traveling, you need supplies that you cannot carry on.

I had to print out a 5 page form and received personable help from Alex who was working nearby. If…read moreit wasn't for Alex I would've been on Xanax or Zoloft that same afternoon! I'm not computer savvy, I'm a lost soul when it comes to that! I had gone to the UPS store, located in the same Plaza, and got NO HELP. NONE. Nobody was there, I was the only person needing help and the young lady was absolutely no help. GO TO STAPLES DO NOT GO TO UPS in this Plaza.

Fast, prompt and great customer service. Their prices are fair. They can concierge/white glove…read moreitems. I requested pick up of my item in Easton shipped to me in Austin. Items arrived in great shape. Highly recommend.

From the owner: Freight Brokers And Forwardersread more

I always give my husband my USPS and UPS returns, but he often ends up driving around with the…read morepackages in his car. On one such occasion I happened to be in the vehicle with him when we drove past My Mailbox Store. On a whim I told him to stop so that I could see if they'd take my packages. Lo and behold, they do! This is your one-stop-shop for dropping off all your USPS, FedEx, or UPS returns or packages. They also have the resources to pack and ship things on your behalf. It really couldn't have been easier, and the associate was super friendly. This is a very convenient place!

Refused to notarize documents because he could "tell we would be a problem ". Refused to discuss or…read moreprovide additional reasons. My husband is Puerto Rican and I am not.

Great customer service; I use them all the time and they go above and beyond to help however they…read morecan. I recently had a shipment where I goofed up the delivery address, and they got it sorted with no issues at all. When it absolutely, positively has to be there overnight, these folks make it happen.

This store does not deserve one star. They hired a p u t z to be the store manager. You never…read moreknow whether he is having an off or an on day. One day he may welcome you into the store with a bright 'good morning' while another day he will come over to you and tell you if you stay in the store while working more than 15 minutes, you are loitering!!! The winner I experienced and was when a customer left his credit card information in the copier/printer which I noticed when I went to the printer to print. There was a gentleman speaking with the p u t z manager and I asked him if he was the person who left his credit card information in the printer. Suddenly the p u t z SCREAMED at me that I had interrupted him. There was no explaining to him that the gentleman he was speaking to may have jeopardized his credit card. The gentleman closed out his information from the printer and thanked me. BUT the p u t z manager decided to come over to me after the store was vacant of witnesses and continued to yell at me. I had encountered many such instances with this monster and I simply lost it. I reported this to the president and vice president both of whom are too far up in their golden clouds to give a freakin' care. I say use UPS.

This this delivery guy is absolutely ridiculous. He claims to be delivering my package and has not…read morerang the doorbell once how my supposed to know he's at the door and FedEx has the worst customer service known to man they act like they can't do anything

A client shipped me documents last Thursday. FedEx could not get them to me by Friday (ten miles…read moreaway)?) but could by Tuesday. That was what they promised my client. It is now Wednesday at 4:08 P.M. and their tracker still shows the package at their facility, claiming to deliver by 5:00 PM today (though they contracted to deliver by 5:00 PM yesterday). There is, of course, no number to call or any email address to contact. Utterly pathetic.