I was suppose to have 2 packages delivered today and informed delivery says they were left inside…read moremy mailbox but, there wasn't anything in my mail box and my ring camera does not show anyone delivering my packages.

The people within the post office are nice and offer good customer service--I have no complaints…read moreabout them. HOWEVER: whoever the lazy, incompetent package delivery guy is--he is absolutely horrible. He will not deliver packages! WTF?? He needs to GET OUT OF HIS TRUCK and walk the package to the house, but instead he leaves a slip saying the package is "undeliverable". This man should be fired. I chased him down one day because he kept leaving slips and he said he would deliver it the next day, which he did. Dude!!! How about you DO YOUR JOB the first time? Lazy lazy lazy. Norway Post Office: DO SOMETHING ABOUT THIS. If you read the other reviews about your PO, they are all complaining about the same thing. DO. YOUR. JOB.

I am writing this review after months of repeated issues with this post office that have resulted…read morein the death of live animals due to staff negligence and refusal to follow clearly marked handling instructions. I would give negative stars if I could. We routinely receive live animal shipments, clearly labeled as such and marked HOLD FOR PICKUP. Despite this, on at least seven separate occasions, packages addressed to our home have been sent out for delivery anyway, left exposed to extreme winter and summer temperatures, and the animals inside arrived dead. This happened repeatedly, even after we followed USPS instructions precisely. To prevent further loss of life, we began addressing our shipments directly to the post office for pickup, which successfully worked once. The animals were held inside and collected alive. However, during our most recent visit, we were informed--without any prior notice--that as of the new year, packages may no longer be addressed to the post office. We were told this change had been "made known to everyone," though we were never informed by any means. Despite this, when we arrived at the post office, staff confirmed that our live animal package was physically in the building. At that point, a clerk refused to retrieve the package, stating she was "too busy" because there was a line out the door and she was working alone. The package was confirmed to be on-site, yet staff would not get it. This was not due to policy, safety, or impossibility -- it was a refusal to perform the task. This is unacceptable. Staffing issues are not the customer's responsibility, and refusing to retrieve a live shipment that is already in the building--after months of documented handling failures--is profoundly unprofessional. The attitude displayed was dismissive, rude, and indifferent to the consequences of their actions. To be clear: * These packages were clearly labeled as LIVE ANIMALS * They were marked HOLD FOR PICKUP * USPS errors have repeatedly resulted in animal deaths * Staff acknowledged the package was present but refused to retrieve it This is not an isolated incident. It is a pattern of negligence, poor communication, and unwillingness to take responsibility. I strongly caution anyone receiving time-sensitive, temperature-sensitive, or live shipments to reconsider using this location. Accountability and basic professionalism are not optional when lives--animal or otherwise--are involved.

I haven't received mail for 17 days. I've called them and complained a few times, finally they said…read morethe mailman said the mailbox was damaged, what's funny is my tenant used the same mailbox and gets mail almost everyday. They're trying to cover up and think I'll let it go. No!! Two years ago I lost $200 worth of gift cards near Christmas time, they told me back then a couple of mailmen got fired for taking mail. I just got hold of my lawyer who won't just make sure my mailman is terminated, he's gonna go after the post office. I have a new bank card coming, I haven't received end of the months bills or my disability check. They're horrible.

worse service ever I pay shipping fees and they refuse to deliver my mail, this is the Poland Maine…read moreoffice on Main Street. have talked to her many times she doesnt care if i am 70 and unable to walk. and my husband is 73 with Alhiemers end stage. i have to call my son everytime. just this morning she marked it out for delivery at 8:24 and undeliverable at 9:15 that doesnt even give her time to get up here. i am very generous with the 1 star because we have even found mail on the ground outside our box. I dont believe at my age I am asking to much to receive my mail like everyone else

The worst customer service! The mail is always two days late. Speaking to the office; all they…read moredo is complain they don't have enough help... well, you all should be fired.

This post office won't answer the phone at 10 AM Wednesday morning. Trying to track a package…read moredelivered to the PO but can't get through. This is only one of many issues folks have with this branch. Often I get other peoples mail in my PO Box. Poor service is expected...

The folks at this post office have been friendly for as long as I can remember (I've been an on and…read moreoff patron since the nineties). I had the pleasure of dropping in just after Christmas to send a package. There was no wait and the clerk was friendly and happy to chat. Just today I received a package that was shipped from this post office - now that's great service as it was mailed just two days ago and there was a holiday (NYE). While the actual post office is pretty small there's still lots of good stuff going on. Fun cards for birthdays, upcoming holidays etc. Definitely recommend dropping in for some hip looking stamps or just to drop something off to a real life person.

Very friendly and efficient staff, always appreciate someone that's willing to be kind and share…read morehappiness and crack some jokes and puns along the way... I ship my artwork through this post office and I'm always informed and given the best mailing options and tips for what I mail.

This location of the post office is THE MOST customer service oriented office I've ever been in…read more Part of the reason is how "Paul" goes out of his way to provide service over and above what is expected, expecially from a government employee. Actually, everyone in this location really goes the extra mile. Just wanted to give a shout out.

The window service is great. I can get things fast and at a good price…read more The delivery is a totally different aspect. Someday you getting your mail and someday you don't. Sometimes your mail is way late like 6 or 7days.

I had $645 in gift cards that made it to this post office and an employee stole them. She is being…read morecharged but I am not being refunded. I have proof and no one will give me answers or help me with this issue. Don't trust Rodman Rd Post office. Terrible!!!

So frustrating when people assume you don't speak or understand English, I may look "ethnic" or…read more"exotic", but I am American, was born in America. I simply misunderstood what the cashier said, I have a lot on my mind & a little spacey today & she repeated what she said to me slowly & in a condescending tone. It's the holidays, no need for that, if someone misunderstood you, just smile & repeat it in a friendly, patient tone & wish the customer Merry Christmas, that is good customer service. Speaking to someone in an arrogant, belittling tone will result in a bad experience for the customer which is bad for business. I will not go to that post office again, but in the spirit of Christmas, I hope they have a happy holiday anyway & Merry Christmas.

Exceptional customer service, extremely helpful and very friendly! Nola went above and beyond to…read moredeliver amazing results today! THANK YOU!!

I love coming here for all my shipping needs! The individuals who run it are always friendly and…read morehelpful. I always pick this spot as they really do it all, and if I'm ever needing a new piece of tape or help packaging something, they help me. I sometimes ship things through Facebook marketplace or as an Amazon return and while doing that, despite declining a receipt because it was "no longer mine," was given the receipt anyways and told I should hang onto it in case any issues arrive where people are saying they didn't receive what I sent. I appreciate them looking out for their customers and really making the process as smooth as possible! I never leave feeling like I spent a lot of money as everything always seems reasonable priced. Definitely recommend coming here if you need to ship something!