I've been coming to this location for over a year and have always experienced great customer…read moreservice. The workers are always patient and take time to answer your questions or concerns, even when overwhelmed with customers.

Mid Dec 2020. I have a package sitting in this USPS Post Office/Sorting Facility for 7 days…read more Evidently the mail sorters are moving as fast as their Desk Personnel or trying to give Bell Gardens CA a run for their money at poor service.

Who reviews a Post Office? After receiving consistently great service from the Olympia Fields USPS…read moreoffice, I decided to! Efficient, above and beyond service. Small town, friendly feeling. Everyone at this branch is always so pleasant- staff and customers. All of the staff are nice, but Kim is a superstar! Best USPS employee I have ever dealt with. Great job, Olympia Fields Post Office!

Friendly post staff, quick help. I just needed my letter to go priority. No issues. What else can…read moreI say? It's in the quiet town of Matteson, where I grew up. Still a quiet town with wonderful people.

Matteson Illinois post office is by far the worst post office in Illinois. I received a message…read morefrom Matteson post office that my package was delivered to my home on 05/02/2026. I went to my home front porch, there was no package delivered. On 05/03/2026, I went to the Matteson post office to inquire about my missing package. i was greeted by a angry looking employee working the front desk, no smile, no good mornin, nothing but a angry face. Then another employee checked something in the back, and told me that my package was misdelivered. She stated to my information and stated that someone would get my package, and deliver it that even.well it now 05/07/2026, haven't received my package yet, and haven't heard anything from the post office concerning the whereabouts of my package. Ain't nothing but a bunch of liars at that post office. Something ain't right about that post office. I will be filing a formal complaint against Matteson post office. Warning stay away !!! wish I could have given zero stars.

Recently when I went to mail a package at the Glenwood Post office I was surprised to find a…read morepersonal male employee. I told him I was shocked since many past experiences with their employees has been awful. Rude is not the word for them. One had the door locked with a sign on the door, in the bathroom, will return in 15 minutes. I waited 15 minutes with no clock in the lobby and then started making noise. How do I know when she left the desk???? She came out belligerent asking me if I was making the noise. I was the only one there. so I was shocked to find new personal in this branch and thankful for the upgrade.

On the morning of July 6, an envelope was mailed using Certification. Today, July 13, the envelope…read moreis lost and the post office cannot tell me where it is. It left Glenwood, and received in Burbank and that is as far as it got. They cannot tell me where it is, if it ever left Burbank, why it took 3 days to get there. Delivery was suppose to be on July 9. I was told today that it would be 3 business days before they would get back to me with an update. That will be 11 days since it was done at the post office. This is unacceptable. The evelope has original, legal paperwork that cannot be duplicated and I have to assume it is lost or stolen because the postal service has no idea where it could possibly be.

Only drawback is the hours....9-6 weekdays so, Saturday's are crazy 9-3!…read more Fabulous customer service who are helpful and friendly. Conveniently located in downtown Flossmoor with a double-wide drive-by mailbox that is emptied twice a day.

Incredibly rude staff. Walked off from the front, rolling her eyes because she didn't want to help…read more Terrible location. They must hire anyone.

I've continued having issues with this location. I placed a mail hold with a particular start…read moredate. Up to 3 days after the mail hold start date, mail was still being delivered to my home's mailbox. I called 8+ times to this post office and have sent I don't know how many emails at this point. I talked to one person out of all the calls made who said she'd handle this. No one picked up the phone during the other calls. Upon reaching someone also via email, I was informed no mail hold was in place. That a mail hold would start for me any way and at the end of it I'd have to come and get my mail after showing an ID. I went online to the USPS website, made a copy of the mail hold I'd placed, which clearly had the start and stop dates I'd requested, and emailed the information to this post office. I also pointed out in my email that the mail hold indicated I wanted all mail brought to my home by a carrier once the mail hold end date was reached. This was a very easy request, made online, that turned into a complete mess. It's hard to deal with a post office when this type of request is messed over... and this is the second time this has happened from this same location. I'm awaiting an explanation on the cause and an apology for this madness.

Thank you so much Natalie for helping me get my package out and confirming for me it was going out…read moretoday! You are awesome, seriously, thank you!!!!

Nice guy named Mohammed helped me out with changing my forwarding address. Great experience. The…read moreline moved fast and I was in and out. I'm glad I came in person instead of doing this online.

Follow up review. Still my go-to post office, both during business hours and outside of open hours…read more They have parcel drop off and full self service kiosk! Always clean and helpful folks during their open hours.

The only helpful person here is Dawn. The staff leave early, don't communicate properly about…read moremailing protocols and are just rude.

Tamika is very rude she a refresher in people skills and customer service skills told I have to go…read moreget a ID with my new address on it to get my package

Country Club Hills Post Office at 183rd St, in Country Club Hills, ILL., is a smaller post office…read morethat can get quite busy at times. With fewer staff members, the wait time is what you make it. Often the workers are friendly and knowledgeable. The store is clean, organized, and well lit. The post office is located in a strip mall with several businesses. For your convenience, there is a drop off mailbox as you enter and exit the mall.

My mail was just delivered at 7:10 p.m. today on Friday, October 2, 2020. Pitch Black outside. This…read moreis utterly ridiculous! Their service is getting worse than better. About three months ago, I was returning a package by "Return To Sender," and the male postal clerk refused me to track the package in any shape or form. I wanted to know when they received my package so I would know when to expect my refund. The company knew I was returning it but I couldn't track the package. One would think he was paying for it, but NO! Also, just two weeks ago, I received a stack of mail belonging to my neighbor on the next street over and I called out to him but he ignored me and kept driving down the street. This post office in Country Club Hills is a JOKE!