It's a post office and you can do some postal things here. But not all. So if you have a prepaid…read morepriority mail, will they put it on an envelope for you? No. Too hard. They want to sell you tape. Come ready or stay at home D:

No issues with this location but the mail service by Abraham Lincoln Airport is despicable. We can…read morego days without mail service and then we have neighbors bring us our mail and we put their mail in their mailbox. It is an endless battle figuring out what the hell is going on with the post office.

Main local post office, good staff, well stocked, competent service and easy parking. What more…read morecan you ask?

...Sadly this place is no longer the friendliest post office. I think those ladies retired. Now I…read morejust get grunted at, employees look annoyed when asked a question and give bare minimum response as if I should know that above 12 oz costs x, below that costs y. Now I might as well go to the Decatur ones, which are equally unfriendly.

My appointment started on time and I was helped by Ausin and was getting my first passport. He was…read morepatient, knowledgeable, and helpful. He knew what he was doing and that was obvious. A great help for this newbie. Thanks Ausin

Great service It is a bit far away from my home but they do nice work. Excellent snail mail. Clerks…read morework hard and do a good job

The people are helpful and courteous can I help you with your problems they even explain how to…read morefill up forms and pick a packages

Today I went into the office trying to resolve any mistakes issue. Chris was the one who went above…read moreand beyond to help me track a package. He followed up with me afterward. Although it has not been resolved, he absolutely provided me with the world classic customer service! Awesome employee which is hard to find. Thank you!

This place has a slow, plodding piece of a Stephen King novel, without any sort of gratifying…read moreconclusion to make it all worth it. The postal carriers from this branch are absolutely stellar, but the actual workers in the office, and the post office itself, give the USPS a bad reputation. No one here ever seems to operate under any sense of urgency or impetus, slowly stomping around with heavy and exasperated size punctuating they're already monotone interactions. Long lines because they are understaffed and underpieced and refuse to get an automated postal system IN the building. Lack of mass wearing a mass protocols through the pandemic shows they're much better at curing disease like plague rats than actual mail.

Good luck with the line lack of pens and zero availability of standard usps labels boxes etc. I…read morewalked out and went to another location

I do not understand why my mail box can not be closed each time I have mail delivery. I have…read morecomplained off and on about this for the last few years. Very easy to lift and close. Have talked to the supervisors in person because no one answers the phones. They said they would check into it and make sure the carrier knows to shut the door. Also can someone explain to me why the Peoria Post Offices have phone numbers that do not work listed in a phone book that was just distributed to my house less than a month ago?????