My packages sit here for days! Sick of this! The employees won't work and the managers don't make…read morethem they call off whenever they want. And one of their so-called supervisors has a case against them from the supreme Court! I wish I could give it zero stars or negative Stars.

62704 beware. I'd give zero stars if I could. My package delivery man (different from the regular…read moremail), delivered three packages to my home the other evening at 7:45pm. He must have been tired because he threw all my packages to my door. Apparently he couldn't be bothered to walk the extra 3-4 feet, lean forward, and place them on my porch. Most irritating was my third package, that he literally THREW from the sidewalk, despite the fact that it had large red "fragile" stickers on literally every side of the box. Really pissed me off. I understand being tired. It was almost 8pm, he probably had a long day. But how about some common courtesy? How about next time just put it off until the next day? What would he have to say if he watched this happen to one of his packages? I bet he'd feel some type of way. It's all on video too. The next day I went to three locations to make a complaint. When I got to the third location (Wabash), which was the correct location to make the complaint, the supervisor couldn't be bothered to walk out and speak with me at the counter. Instead she had the employee give me a sticky note with her email address. After my third email to her, I finally got a half-a$$ response. Smh. Tried to post video for you guys (it's really something to see), but yelp doesn't allow video. So here is a screenshot of him throwing my FRAGILE package. Damn shame, huh? Made a formal complaint with USPS, but never heard back about that.

Main local post office, good staff, well stocked, competent service and easy parking. What more…read morecan you ask?

...Sadly this place is no longer the friendliest post office. I think those ladies retired. Now I…read morejust get grunted at, employees look annoyed when asked a question and give bare minimum response as if I should know that above 12 oz costs x, below that costs y. Now I might as well go to the Decatur ones, which are equally unfriendly.

My appointment started on time and I was helped by Ausin and was getting my first passport. He was…read morepatient, knowledgeable, and helpful. He knew what he was doing and that was obvious. A great help for this newbie. Thanks Ausin

Great service It is a bit far away from my home but they do nice work. Excellent snail mail. Clerks…read morework hard and do a good job

The people are helpful and courteous can I help you with your problems they even explain how to…read morefill up forms and pick a packages

Today I went into the office trying to resolve any mistakes issue. Chris was the one who went above…read moreand beyond to help me track a package. He followed up with me afterward. Although it has not been resolved, he absolutely provided me with the world classic customer service! Awesome employee which is hard to find. Thank you!

This place has a slow, plodding piece of a Stephen King novel, without any sort of gratifying…read moreconclusion to make it all worth it. The postal carriers from this branch are absolutely stellar, but the actual workers in the office, and the post office itself, give the USPS a bad reputation. No one here ever seems to operate under any sense of urgency or impetus, slowly stomping around with heavy and exasperated size punctuating they're already monotone interactions. Long lines because they are understaffed and underpieced and refuse to get an automated postal system IN the building. Lack of mass wearing a mass protocols through the pandemic shows they're much better at curing disease like plague rats than actual mail.

Good luck with the line lack of pens and zero availability of standard usps labels boxes etc. I…read morewalked out and went to another location

I do not understand why my mail box can not be closed each time I have mail delivery. I have…read morecomplained off and on about this for the last few years. Very easy to lift and close. Have talked to the supervisors in person because no one answers the phones. They said they would check into it and make sure the carrier knows to shut the door. Also can someone explain to me why the Peoria Post Offices have phone numbers that do not work listed in a phone book that was just distributed to my house less than a month ago?????