Considering the number of items USPS delivers, I believe the system functions pretty well…read more However, a piece of registered mail i'd launched hadn't reached final destination and I was trying to find it. I was directed to contact Post Office at 6825 S. 7th Street Phoenix where it was believed...my missing mail had landed.. I called and spoke with a brilliant employee named Daniel and BAM... great communicator asking probing questions...he immediately understood my objective. He took my number for a call back and within 30 minutes....BOOM...he called me to report he had located the missing package....wrong zip code was the issue:-( Daniel made the correction and told me my package would be delivered within a couple of days and ......BINGO...just like that...! received the green card confirming delivery. This experience with Daniel was outstanding...WOW....what an efficient interaction. Daniel gets 50 starts from me and I hope USPS realizes what a gem Daniel is. If he ran for POTUS, I would vote for him. Thank you Daniel!!!!

I came to this post office because it was one of the few that had appointment slots for passport…read moreservices. I'm also grateful that I was able to take the photo there, since I did not have time to get them beforehand. The normal line around 9:30AM was not long at all (they open at 9am) and people were getting attended to quickly. The woman assisting me with my passport was very kind, everything was done quickly and I was out of there in less than 10 minutes. As always, be sure to take everything you need to avoid delays!

The individual that was helping me was very rude & unhelpful. I've never had an issue like this at…read moreother post offices. Left to go to a different location because of how rude & unhelpful this lady was.

wanted to update because i gave the foolish mistake of giving this location. another chance one…read moreperson didn't know how to work the register at all. the other person let her friend cut four people in line to mail his package. this location is garbage. avoid it like the plague. only way to show dissatisfaction is to never visit this location! thanks for wasting my time with your bs!!

I have to come here to mail boxes regularly…read more I'm really glad they have over the counter hours. My life is going to be a mess if that ever changes. I never know how much postage to put on my mail and I still have pen pals all over the place to send snail mail to, and I don't want that to change. I will be back soon to mail more. You just can't send a box in an email.

I love this Post Office. Anytime I send anything out here, the line is short, the service is…read moreexcellent (shout out to Pat), and its in a beautiful historic building. Whats not to like. Currently, parking on Filmore has free street parking. Then, it's a straight walk to the Post Office.

While I have visited the historic US Post Office Downtown on many occasions, the building is unique…read moreas it is also home to Arizona State University's Downtown Campus at the same time. I will review both at the same time along with the surrounding area. First, U.S. Post Office itself also known as the "Federal Building-U.S. Post Office" was built in the 1930s and was intentionally designed in the Spanish Colonial Revival style. It was added to the National Register of Historic Places in 1983. I find all of the staff who have helped me at the post office portion of the building on the first floor have been very friendly and helpful though there is often a queue during the day. The line usually goes fast, and the post office area is kept rather clean. When Arizona State University opened the Downtown Phoenix Campus in 2006, ASU took over the upper floor, basement level, and part of the first floor. ASU has the Student Center @ the Post Office on the first floor and then additional offices and conference rooms on all three levels. I have spent a lot of time on the upper floor where the Dean of Students office is as well as offices for Counseling Services, Student Connection & Community, Student Accessibility & Inclusive Learning Services, TRIO programs, ASU Police, Human Resources, and Career Services. On the first floor is the Student Center @ the Post Office (including the Undergraduate Student Government offices for and Changemaker Central) along with Facilities Management. On the basement is a space for ASU clubs and organizations, the Program & Activities Board offices, classrooms, and additional ASU academic services and offices. While the building is open from 8 AM to 9 PM on weekdays when classes are in session and 8 AM to 5 PM during breaks including the Summer. ASU offices are closed during weekends and university holidays. The only negative to the U.S. Post Office building is the challenge with security as there seem to have been a number of situations nearby right outside the north side of the building or even in the Civic Space Park on the south side of the building. Otherwise, the safety within the building is just fine, and the students, faculty, and staff at ASU still frequent the building. With a long history already between the post office itself and now ASU being there, I look forward to seeing what comes up next in the historic building!

One of the worst USPS locations. If you think the DMV is slow, add this location to the list as…read morewell. I tried coming here at different times thinking it would be better since this location is down the street, but workers here are like sloths, in addition to the lack of quality service. Save your time and just pay a little extra and go to UPS or FedEx.

Because the mail lady seem to not be able to fit this box in my mailbox nor the boxes that are…read moreavailable to put boxes stated she left me a note stating that there was no secure area to leave my package I had to go to the post office to pick this up my God one girl working and eight people in line moving like a sloth They act like they don't love their job maybe find a new one I had to take time out of my day to come down there to pick up my mail because the lazy mail lady couldn't fit it in my mailbox to begin with which there was apparently enough room

While I have visited the historic US Post Office Downtown on many occasions, the building is unique…read moreas it is also home to Arizona State University's Downtown Campus at the same time. I will review both at the same time along with the surrounding area. First, U.S. Post Office itself also known as the "Federal Building-U.S. Post Office" was built in the 1930s and was intentionally designed in the Spanish Colonial Revival style. It was added to the National Register of Historic Places in 1983. I find all of the staff who have helped me at the post office portion of the building on the first floor have been very friendly and helpful though there is often a queue during the day. The line usually goes fast, and the post office area is kept rather clean. When Arizona State University opened the Downtown Phoenix Campus in 2006, ASU took over the upper floor, basement level, and part of the first floor. ASU has the Student Center @ the Post Office on the first floor and then additional offices and conference rooms on all three levels. I have spent a lot of time on the upper floor where the Dean of Students office is as well as offices for Counseling Services, Student Connection & Community, Student Accessibility & Inclusive Learning Services, TRIO programs, ASU Police, Human Resources, and Career Services. On the first floor is the Student Center @ the Post Office (including the Undergraduate Student Government offices for and Changemaker Central) along with Facilities Management. On the basement is a space for ASU clubs and organizations, the Program & Activities Board offices, classrooms, and additional ASU academic services and offices. While the building is open from 8 AM to 9 PM on weekdays when classes are in session and 8 AM to 5 PM during breaks including the Summer. ASU offices are closed during weekends and university holidays. The only negative to the U.S. Post Office building is the challenge with security as there seem to have been a number of situations nearby right outside the north side of the building or even in the Civic Space Park on the south side of the building. Otherwise, the safety within the building is just fine, and the students, faculty, and staff at ASU still frequent the building. With a long history already between the post office itself and now ASU being there, I look forward to seeing what comes up next in the historic building!

Super fast. I was in and out in no time. They are happy to help and help you with a smileread more

I go to this store all the time. The staff and manager are always very nice and helpful!read more

Stopped by for a quick drop-off, and left with a smile! Friendly service all around, but especially…read morefrom Joe. Would recommend this location and their services.

This is my 2nd disappointing experience with employee 33 at this location the past 2 months. His…read morecustomer service was extremely poor and seemed bothered when assisting me. Returned my receipt to me by throwing it in the counter vs handing it to me. I remained cordial the entire time as who knows what kind of day he was having. Will have words with management if this behavior continues. I expect professionalism and courtesy when visiting USPS, but these experiences fell far short.

Pat is absolutely terrible. I was in line and watched him berate a female costumer to absolute…read moretears in the front office. She seemed to be kind and he refused to help her off the bat. He then screamed at all his employees and humiliated them saying, "I am your supervisor and do not serve this woman". He totally humiliated them and they were very apologetic and embarrassed. He then refused service to another customer as well. He is incredibly lazy and has a million terrible reviews. I'm in disbelief that an employee such as Pat would even get promoted when he's an absolute joke.