Bruce is an exceptional ! He is helpful, patient, kind and works very hard. I will go out of my…read moreway to be sure to go to this post office.

cute office, very helpful associates, very knowledgeable, and they are there to help us customers.read more

They are always very helpful. They are very knowledgeable about where things are going and what…read morethey cost. I really appreciate them and happy that they're there to go to.

5-Stars to this Post Office's best employee, Tom! My family and I have been going to this Post…read moreOffice since I was a child and I always remember my mom raving about the great service she would receive from the man behind the desk, Tom. Now years later, as I have grown and now work a full-time job, I am sitting here with my coworkers who are all also complimenting the excellent service Tom has always provided them with. One of my coworkers comes all the way from Plainville just to go to this Bristol Post Office. Thanks for everything, Tom!

I totally sympathize with postal workers and I consider the USPS vital to our country. I have had…read moregood service at the counter. BUT one of the letter carriers was putting mail into my condo association's mailboxes and talking to one of the owners. She had her mask under her chin, was standing just a couple of feet from the other person and was laughing and chatting. I know masks are not comfortable, but this kind of behavior is irresponsible and dangerous to anyone she subsequently comes in contact with. And vice versa.

This is the worst post office. The lady with the dark hair is the rudest person I have ever deal…read moreand she makes a lot of mistakes. I send a package and she didn't even print the paper with the address to put it on the package. I live in plainville but I will never deal with this post office again. I will go to another post office with better customer services and less rudeness.

I posted the following a year ago (2025) on Google Reviews but we're having a new issue with our…read moremail not being delivered the last 3 days this week. Yes, there was a storm but I'm still getting my Informed Delivery emails saying I should've gotten mail on Wed & Thur and again today Fri. I shoveled a nice foot wide area (all I could do with the snow left by the plow) and all he had to do was take 1-2 steps from his truck. I was able to make it even wider but still no mail last night and nothing when I checked this morning. Called them but as usual, nobody answers and the system hangs up on you after so many rings. I filed a complaint online just now about my missing mail. We shall see but I'm not optimistic. Onto my review on Google Review from a year ago: Worst Postal Delivery people ever!!! I'm staying in Meriden right now and I've never ever experienced these issues living in Wallingford and they ALWAYS answer the phone in Wallingford (born/raised/lived)! The postal person has his music cranked daily so I know when he's coming down our dead end road. Does he bother to leave the mail that was scanned & emailed to me via Informed Delivery? NO Does he bother to pick up the mail from the mailbox when the flag is up? ONLY if he has mail to deliver to us that day, otherwise it'll stay in there until I bring it back inside & try again the next day! Does he scan the Tracking Code for our packages so Amazon, eBay,etc as well as myself will know it's been delivered (I always request a text alert via USPS)? A HUGE NO! I've complained via USPS website since they NEVER answer their phone and the response I got from Johnette Crawford (Supervisor Customer Services) saying she's sorry I'm not having a "positive" experience with my delivery. Gee, ya think?! Then Johnette went on to say that the mail is scanned at a Distribution Center so I "may not" get the mail shown in my Informed Delivery emails that same day. WTH? I always got my mail that was scanned that same day in Wallyworld! So that's a load of garbage (being PG13 here). The issues continue daily. Today, I met him at the mailbox. I stood right next to the mailbox and he was about to put our mail (shocked we got it!) into the mailbox when I said "I'm standing right here, you can hand it to me" which he did without looking even looking at me. I then said " Could you please keep the music down when you're delivering mail? I know when you're delivering mail cuz your music is so loud". I was nice as I waiting to gage his reaction so I could also discuss our delivery issues, etc. He freaking drove away! About 10 feet away he yelled something out like "call in a complaint" so I yelled back "Have a nice day!". He proceeded to really crank the music up when he got to my neighbor's house next door. Very mature! And he has to be about 40-50 so close to my age. Dude! If you don't like your job or realize that WE actually would like our mail delivered, mail in the mailbox picked up and scan the freaking Tracking Code for packages, then QUIT! AND while you're at it, keep the stoopid music down! Obviously, with so many complaints here and other USPS reviews I've now seen elsewhere, there's been serious issues with the Meriden PO, their employees at the office and their drivers! Why isn't SOMETHING being done to fix these issues! I'm happy and sad that others have to deal with this cr*p every day like us. Should feel better that we're not alone but sadly it's still not comforting. Final issue (hopefully), it'd be nice to have it delivered around the same time each day. He ranges delivery from 3-9 but mostly 7-9. There have been a few days lately when we've gotten about 5 and yup, I only knew it was delivered "early" cuz of his freaking music being cranked! STOP THIS INSANITY, seriously!!! AND ANSWER THE FREAKING PHONE!!!!!

So I went about two weeks ago to get my passport it was quick (they took us before the designated…read moretime slot). This time my mom went to get my passport. The person that does the passports wasn't even there until after the appointment started.

Very POOR service! There is ALWAYS a long line with one…read morewindow clerk! What's the Problem!!!!

Absolutely terrible service and Lazy as heck!! Tried calling multiple times only to be hung up on…read moreseveral times as soon as they picked up. It wasn't like it was a phone reception issues either since I could hear them in the background. Lines take forever to get thru too. Avoid this post ofc as it's a waste of one's time!!

They helped with an easy & light load to CO and helped me figure out a different option for a heavy…read moreceramic piece. The were professional, helpful, and gracious even with the long line that was pretty much there the whole time I was there. Thank you!

I wish I had more treasured treasured items ship to from Connecticut -- because of our experience…read morewith We Pack & Ship. I think they could pack eggs and have them show up unbroken 3,000 miles later. They partner with Yellow Freight which brings the cost to half of what other shippers charge (who use various mail services). When Yellow Freight forgot to scan the four handmade box crates in Chicago (apparently quite unusual) and we weren't sure where they were, Scott offered to call Yellow Freight and described the crates so that could be more easily found. Everything arrived in perfect order and the boxes & inserts that Scott made were amazing. This is a family business, run by Scott and his wife, and they care about what they do. It shows.