Kevin should be fired and put in anger management with drug UAs. This man was irate and screaming…read moreat my son for no reason. We had a passport appointment and arrived early, he screamed at my husband to get TF out and wait in the lobby (our son is newly 18). So he left the room. Our son needed some documents and Kevin proceeded to scream at my husband to immediately hand over the documents that were not his. He then took the 10:15 appointment person at 10:08 (in our time slot) and told us to make another appointment and come back. Another post office employee offered to help my son and Kevin scream at him that he's not allowed to help us. My son had to wait for that appointment to end so he could get his passport and documents back. Kevin started mocking him in a children's tone saying he didn't have his passport and cutting him off saying "no I don't, no I don't, no I don't" repeatedly. Well, turns out Kevin did in fact have my son's passport and was trying to steal it. This guy was screaming at the top of his lungs and they left when he started yelling about "no one better take his damn pen either". I have literally never heard of such an unprofessional person in my life. This attack was entirely unprovoked. A random guy in the parking lot even empathized saying Kevin was a lunatic and attacked his wife and daughter the same way last week. Do better, USPS. I know you have cameras and are aware of how mentally unstable Kevin is. This wasn't even a situation with just us.

The few times I've talked to anyone they have been nice. There always seems to be a long line, but…read morethere is a large package drop inside the door. I get my shipping labels online and drop off packages several times a week. Always lots of parking. Super easy and fast.

If I could give a negative rating it would be -10. Depending on the day the people are either fussy…read moreor angels. I get it, sometimes we have bad days. Whatever. The REAL problem is the package handlers. I've had so many packages get busted, because the apes handling them treat it like a they're butchering a cow with a dull rock or it just goes missing for 6 months because the person at the desk can't even spell they're own name right. It's such an abhorrent service. You're better off tying a balloon to your package and sending it off with a prayer. At least then USPS can't deny your claim because THEY took too long to respond to YOU. don't even bother

If UPS ever needs a case study in how to turn a routine transaction into a hostage situation, this…read morestore is ready for the spotlight. I stopped here while driving from Fairplay to Amarillo with a few Amazon returns--something I've done dozens of times without incident. What followed was a comedy of errors, minus the comedy. The first employee informed me I'd need to tape my box shut (fair), then immediately offered to sell me tape. I mentioned I had some in my car, unloaded half my road trip to retrieve it, taped the box, and returned--only to be intercepted by Employee #2, who decided my package was unshippable because it bore a hazardous materials sticker. I explained it was the same box Amazon shipped to me in. She replied that even if I removed the sticker, she "couldn't unsee it." Apparently, this box had been permanently cursed by the memory of a sticker. So there I was--car unpacked, box taped, and somehow still trapped in UPS purgatory. The staff even reminded me, with pride, that they're "the only store in town." Nothing says "customer service" quite like weaponized monopoly power. I told them I'd take my business elsewhere--drove to Amarillo, handed over the exact same box, and watched it ship out in two minutes. No mention of sticker hauntings or safety breaches. This location deserves a mystery shopper, a reality TV crew, or maybe an exorcist. The behavior I encountered wasn't just rude--it was performatively unhelpful. If this is the standard UPS sets for "the only store in town," Pueblo deserves better.

I honestly don't know how this place stays in business. It makes me think this place exists to…read morelaunder money. Just my opinion. Kinda like mattress stores... I had an Amazon return. I mistakenly clicked UPS store for my return. BIG MISTAKE!! I tried to change it but once you've chosen you're stuck. As most people know when you have an Amazon return, you hand the clerk the item, the clerk scans the code on your phone, gives you a print out and you are on your way. NOT HERE! They demanded that the item be placed in a box. They insisted! So, I drove home and found a huge box for my small item. The box was literally many sizes too big. They wanted it in a box, so that's what they got. Do yourself a favor and make the choice of Staples or Kohls for your Amazon returns. They also question you about what's in the box, which is not required by UPS. You have been warned. Edit: I notice that they suggested another reviewer contact them at their email. I did this. They do not care. I received no response. I also emailed the arm of UPS that is in charge of these types of stores. They do not care, either.

Needed 2 copies of a booklet and a scanned copy. It was 81 pages (41 sheets). They charged me $71!…read moreThey said my copies were 23 cents a page. I left, came back into the store because the math was wrong and I thought I was double charged. No, they said, it's also 35 cents PER PAGE to SCAN. Not transparent, does not tell you the price of something beforehand, and when you call them on it, they say it's industry standard. So disappointed, will never go back. They lost my business plus my family's small business today because I refuse to do business with people if I am taken advantage of.

Nicole was fabulous to work with she helped this out of town Author with lots of printing. Very…read morecourteous, friendly and knowledgeable of her work. I highly recommend PostNet! Robin Hamilton Bonk, Author My website www.Hearthwisetales.com