Been coming here in years for printing and notary needs. Very warm and friendly reception by staff…read more Place clean and organized. Bulk of business is mails and packages.

I went on a Saturday to mail an important package. Understood I arrived too late to be sent out…read moresame day. I was told it would be sent out on Monday. I had to call them and ask about it, because the tracking status was not showing it moved from its original location. Come Thursday morning, I check status and it had barely been sent out. 3 days later than what I was told. I came here because I thought I could trust them with my valuable package. I thought this place was reliable and efficient. Not happy with their handling of shipments at all.

I was a mailbox customer at UPS Store #6941 and have spent more than a month trying to get answers…read moreregarding a package that was scanned into the store and then could not be located. According to tracking, my package was scanned into the store on 4/16/26, and I received notification that it had arrived. When I later attempted to retrieve the package, it could not be found. An investigation was opened on 4/28/26. From that point forward, I communicated primarily with the store manager, Ally, and received a series of conflicting explanations regarding the status of my package. On 5/5/26, I was told that the package was still under investigation and that documentation was being reviewed. However, I later learned through UPS that the original investigation had actually been closed on 5/4/26 because UPS had determined the package was delivered correctly to the address on file. Despite that, I continued receiving information suggesting the matter was still being investigated. At one point, after I expressed my intention to escalate the matter to corporate, I was told that the package would be "redelivered" to the store. This immediately raised concerns because the package had already been scanned into the store on 4/16/26. I later contacted UPS International Claims directly and was informed that the statement that the package was going to be redelivered was false information. When I brought this information to Ally's attention and requested clarification, communication from her stopped completely. What makes this situation even more frustrating is that I was told Ally had spoken with the claims department and that the package remained under investigation, despite UPS records showing the original investigation had already been closed the day before. Since then, I have repeatedly requested updates and clarification regarding: * What happened to my package after it was scanned into the store * Why I was given conflicting information * Why I was told the package would be redelivered * Why the status I was being told did not match information provided directly by UPS I have also repeatedly requested contact from management and ownership. Multiple employees have told me they would notify Ally and have her contact me. I was told again recently that Ally would reach out. She never did. To date: * I have not received a clear explanation regarding the chain of custody of my package. * I have not received answers to several reasonable questions. * I have not been contacted by the store owner. * Ally has stopped responding after I questioned the discrepancies between what I was being told and what UPS Claims told me directly. I understand that packages can be misplaced and that investigations take time. My issue is not simply that a package went missing. My issue is the lack of transparency, the contradictory information, the lack of follow-through, and the complete breakdown in communication once I started asking difficult questions. As someone who receives time-sensitive business and promotional shipments, this experience has been incredibly frustrating and has significantly damaged my confidence in this location's package handling and customer service practices.

Stopped in to drop off a package that needed to ship out via UPS. The package I was shipping is a…read moremedical package so it comes with a receipt and print out for records. The quality of service here is great. The people working are always friendly and greet you when walking in. The location also has moving items, mailing items, and printing/faxing available. The value is ok if you need something quick and convenient. There are other places that may be cheaper. Definitely check this place out if local. I chose this place for all my Amazon returns because it's convenient.

This is my go to UPS store for shipping, mailing or Amazon returns…read more The service is quick & easy. I just recently used them to do a notary service & the quality was great @ $15 which is the common cost value of this service. They are located in a large marketplace near restaurants & a theatre.

This site is amazing. I have been coming to this location since they opened and the staff is always…read moreso kind. Even if they are understaffed and busy they are sweet. I feel like whoever manages this place keeps their spirits high and it reflects in their service. The service is always swift and when it needs a bit more time they give it to the client without hesitation. Glad this is my site.

The people here are always friendly. They offer a lot of different services like banners, notary,…read moreand shipping It's nice having a place like this in the neighborhood

Best business!!! Family owned and came through for me last minute with my step-daughters fathead…read morefor her graduation!

Not charge $3 to drop off a FedEx package that has a pre-paid label. Guy was just rude.read more

I can confirm that they charge $3 for a package that already has a prepaid label on it. Employee…read moretold me don't worry I will give you a tracking number. Don't go there.

The services I used was notary and live scan. The staff there is always fast and customer service…read moreis great. In and out in less than 20mins each time I went. Costs are transparent and fair.

I like that they stay up on new trends in technology such as scanning documents. Innovative and…read moremeeting customer needs.

This is my go to for notary and mailing needs. They are very professional, friendly and…read moreknowledgable. I highly recommend them

Great people. Always helpful Gino and his wife are…read moreabsolutely amazing people everyone should use them

058/2024 Just…read morehappened to drive by and noticed the bright neon pylon signage . My curiosity always begets me that I had to check it out!! As the pylon advertised these are the shops , restaurants that are here: Brite & Shine Laundromat SAZON IT Mexican Restaurant Summer Nail's and Spa All State Insurance KWD Flower Boutique KWD Banquet Hall MAS Tax Service Arlynn's Barber Shop Dental Office