I'll try to keep this short and sweet as possible. I've had two wonderful back-to-back experiences…read moreat this UPS location, and both truly meant more to me than the staff probably realized. My first visit was on 11/08 with Christina or Christine, I wish I remembered her name perfectly because she was incredible. I live with severe agoraphobia, and that day I was also mailing something very emotional. I was overwhelmed, anxious, and apologized for being a little scattered. She showed nothing but patience and kindness. We ended up having the loveliest conversation while she helped me through the process, and she genuinely calmed me down. My second visit was today, 12/1, with Samantha, and once again I was met with the same warmth and compassion. Lines are very hard for me, especially knowing people are waiting behind me, but she made the whole experience feel easy with simple conversation and kindness. Not many people truly understand agoraphobia, but both of these women treated me with such grace and zero judgment. Their kindness mattered more than they'll ever know. I am incredibly grateful for them and for the care they showed during moments that were very hard for me.

I'm writing this review immediately after leaving the store. I arrived at 5:58 PM and found the…read morefront door already locked, even though the posted closing time is 6:00 PM. The young man working -- wearing a face mask -- saw me point to the time on my phone but simply walked to the back instead of assisting. There was still a customer inside, so the doors should not have been locked early. This happened today, 12/4/2025 at 6:01 PM. Very disappointing customer service.

My daughter had heard about this place from a friend. We went in for her to get her fingerprints…read moredone. She was in and out very quick. She did say that the girl that the girl that was there wasn't really of any help . When the scanner wouldn't work my daughter would just keep trying it. The girl didn't try to help her guide it. How often do you need fingerprints? They aren't done with ink and paper they are called livescan for a reason. But if the machine isn't picking up on it someone should be able to help. We went here because it was said to be least expensive but turns out to be the same as anywhere else.

The service is super good. The lady Kayla is so professional and patient for a smooth international…read morecourrier order.

I took an item to the FedEx office to be returned to lululemon... the staff at FedEx was very…read morefriendly and helpful... Lululemon sent me a QR code to take to the FedEx office to be printed... FedEx printed the return label and boxed my items up and sent them off.. So Easy ...

Either understaffed or just super slow. I've been here for 20 min and I still haven't even made it…read moreinto the store. I know it's after Christmas so people are probably returning things but wow, there is little desire to move with any haste.

Fast and easy.....customer service is great ... the young man was very helpful to all of us on the…read morefloor using the self help machines..... Front entrance is a bit confusing....getting in and out of the parking lot is not easy.... Construction is still going on ... but the building is beautiful.....I like what they have done so far....

Staff here is super friendly and helpful. Printing was simple using the Print and Go email. The…read morestore itself is clean and well organized. Will for sure be back to this location since the staff was so great!

"Do it yourself" is their favorite thing to say even when they are wrong! I tried to send two…read morepackages off and I needed a label. I bought an envelope and I was told to fill it out despite getting a label printed then the lady told me it wasn't even necessary...

Terrible experience today due to rafas terrible management skills. I am coming far and Rafa had…read morescheduled my family and I an appointment knowing they are already filled and can't even take any pictures for passport. He never disclosed this information on the phone as I would've just stayed home. Rafa needs to get it together and actually step out of the back to see what's going on to address customers. When I asked to speak to him he just popped his head from the door couldn't even walk up to me face to face very unprofessional and lazy on his part.

We faced a dire crisis.... a local shortage of college-ruled notebooks, the caviar of lined paper…read more Desperate times called for desperate measures, so we stumbled into Office Depot, a fully stocked wonderland where college-ruled notebooks flow like water and highlighters practically grow on trees!! Usually loyal to the almighty Walmart for back-to-school needs, but we've discovered that as kids age, their school supply lists become less crayons & gluesticks and more "NASA-approved graphing calculators and notebooks w paper so mature it pays taxes." Thankfully, Office Depot rose to the occasion like a nerdy superhero, providing every item on our list, no extra stops, no scavenger hunt, no tears (okay, maybe one). When the school supply list gets oddly specific, skip the stress and go straight to the Depot. They've got the goods... and probably a really nice chair you didn't know you needed.

Opens early staff was helpful ! I would go back and do business again. The copy and print prices…read morewere good and machine was simple.

Pretty sure the delivery driver or whoever processed my shipment stole my package. Incredibly…read moredifficult to get ahold of any customer support as a receiver so im hoping this review does it. Says it shipped from this distribution center however i was outside all day at the time and date of delivery and never once saw any UPS truck

Hard to believe it's been 5 years since the last bad review. I'll fix that. I looked up the word…read more'SUCK' on line. Guess what came up? The UPS logo! Twice in less than a month, UPS Ground has failed to deliver air-freighted perishable food on time, though this time they did get the eggs and dairy to me; the meat will sit in the hot truck another day, because the afternoon shag driver claimed the business was closed at 4:39 pm. Funny thing is that I watched him drive by without a glance. The previous time, I immediately had that vendor switch me to FedEx exclusively, which I'll now attempt to do with this one. Now I know they both suck, and take turns wearing that crown, but I'm going to use the one that sucks less at the moment. Zero stars, of course.

Came here on an early Thursday morning. Justin had good positive vibes and Karina was very helpful…read moreand friendly. Service was great and expedient.

Excellent customer service from Justin when I went in to drop off packages and do some Amazon…read morereturns. He is friendly and efficient! Thank you.

I love that there are many convenient locations and no matter how busy they are, they are always…read morepolite.

Service is thee WORST…read more So many ppl working here but only 1 person at the counter helping ppl and then prioritizing ppl making returns over all others. We are in here over 1 hour when there was only 3 people in line before us. 0/10. Staff gives no cares about customer service.

It's like any other government employer(Many customers, not enough employees! Lines long wait…read moretimes. I guess it's too much like right for feds to ensure good customer service. I mean no harm, but the public needs quality service from ALL employees and employers. Please smile sometimes, it won't hurt, I promise. I thank you for your service.

I was sent to this location from the Redlands branch.... I'm trying to renew my passport... each…read morebranch gives me a little bit of information... but mostly a run around....today the young lady Wasn't much help.... I went early so no problem parking.... No line at this time of the morning..