Hector was amazing! He was patient and took the time to assist us with some time sensitive and…read morenecessary postal changes and updates we needed to make.

Make sure the mail carrier scans your packages. Recently gave my package to a mail carrier,…read morehowever, she did not scan the package. The package never arrived at the destination and the USPS has no record of ever receiving the package, therefore, they will not accept a claim for lost package. Total loss.

The workers have always been extremely helpful to me. I never have to wait for service. The…read moreparking is convenient. And, they represent Zellwood well by having old t-shirts hanging on the wall of the past Zellwood Corn Festivals!

We attempted to deliver a package earlier in a day at the post office in Sanford, but it was…read morejam-packed. Since we were on our way to the Mount Dora area we decided we would seek out a post office on the way to Eustis. This post office happens to be in the same lot as Treasure Marts, one of the thrift stores we wanted to shop at while in the area, so this worked out perfectly. The staff here were very friendly, service was fast, and we were in and out in no time at all. Pricing is was fair, shipping from here to Melbourne, FL, was about $10 for a 2 lb. Box. All-n-all, everything was great and I recommend stopping here if you need mail services while you're in the area.

Took a package here today to mail…read more Everyone in here is very nice. There was no line so I got right in and Douglas helped me mail my package..

Amazing customer service and overall a really nice post office. Wish there was a self service kiosk!read more

This Post Office branch does a great job. Periodically I end up shipping a lot of packages over…read moreshort periods of time , and I finD I have no complaints about any of the counter persons. Sometimes the lines move slowly, but unless they re short-staffed, that usually has to do with the volume and speed of the customers rather than the employees. There is parking out front, both sides for Clifford Ave., a few spaces along busy Grove St., and a parking lot on the inner side of the building. There is a mail drop-off slot in that parking lot also. The lobby is open 24/7 but the counter is 9:30-5:00 weekdays and 9:30-Noon Saturday. If you print a pre-paid label at home, you can just leave it on the right-hand side of the counter if it is busy. Shipping supplies and Priority boxes are available before you approach the counter. I would give this location five stars except it would be more convenient if they opened a bit earlier than 9:30 and closed later Han noon on Saturday l plus a self-service shipping kiosk or t least a stamp vending machine for after hours would be

Needed to make a stop at the post office this morning to get some mail hand stamped and sent out…read morefor delivery. The post office was busy this morning and two lines were open for customers to attend to their postal services. The line was moving very quickly with the help of Jorge who was smiling and working the counter with efficiency and great customer service. This is the best post office branch to get in and out and handle all of your postal needs.

Still my favorite post office to come to for all my mail needs. Employees are knowledgeable,…read morehelpful, & kind. I also like dropping my mail off so I know it'll arrive on time. Thanks for being efficient!

This place is a black hole for packages. When they do get them out the door, they are sent to the…read morewrong place half of the time

Been waiting on a supplement for almost 2 weeks. Seems to just be sitting there at the distribution…read morecenter for no reason. Reported it but got no follow up. Do your jobs or at least communicate when/why there is a delay!!

The folks who work here are very helpful, efficient and kind, and it is a pleasure to see them…read more They always have great music playing and often Mike is singing! I've never been to a post office like it! It's never stressful, just fun and friendly.

Kevin at the USPS office was amazing! He ensured that we got our package sent and provided all that…read morewe needed. This will be my go to spot for all my package needs

The family and I stopped in to this post office because once again the store in downtown Sanford…read morewas packed full with a line outside the door. We were doing some shopping in the Lake Mary area and decided to try the Monroe office since it was on our way. The building is a decent size; however, the reception area where you weigh packages and pay the USPS staff members is very small; only enough room for two to three customers max. A bit weird but it got the job done. Fortunately for us when we are arrived we were the only customers here. Shortly after our arrival, about four more customers came in but had to lineup in the foyer just outside the doorway/entrance to the reception. My mom had two ship two packages to NY. I don't remember the exact weight of the boxes but it cost around $60. A bit pricey, but still cheaper than adding an additional piece of luggage to her flight home. Staff here were very pleasant and we were in and out and no time. Overall the store is clean, organized, and is a great alternative when the downtown Sanford post office is in the weeds.

I cannot tell you the last time I had to go to the Post Office, thank goodness for that!…read more I had a package that required a signature, I was home waiting for the mailman and he never came to my door, left the sticker in the mailbox, so I signed it and left instructions to leave in on the porch. Never received the package and worst part they can't tell me where the heck it went! No concern, just done care! Horrible service! 0 stars!

I arrived about 20 minutes before they were closing and boy were they busy! The line was really…read morelong but they moved it along pretty quickly. The staff were friendly and helpful. I don't mail packages often and I am always surprised by how expensive it costs to mail an envelope. I sent a priority mail envelope that cost $10.10 and will be there within 3 days. I could have saved money if I went out to 5 days but geez I might as well just put a stamp on it then.

For a Saturday morning, the line was quite short…read more Mailing off some priority paperwork, the clerk was able to point me in the right direction for which envelope to use. He even reminded me that I needed a book of stamps. Easy in easy out...a good day at the post office

was incorrectly charged twice today for a single stamp, which I addressed at the time. I also…read morenoticed that my outgoing mail was set aside instead of being processed. If my recipient does not receive the mail, I will have serious concerns. I've had multiple prior instances where tracked packages handled by this location were never sent, as the tracking showed it never left the facility. Mail theft is a federal offense, and I hope this matter is taken seriously and investigated.