I recently moved to town and was searching for a place I could truly trust with my wedding gown…read morepreservation. After reading through the reviews, I decided to go with them and I'm so glad I did! They did a wonderful job preserving my gown with such incredible attention to detail. You can tell they genuinely care about their work and treat each dress with care and respect. My gown looks absolutely beautiful. On top of that, their customer service is excellent. Everyone was kind, professional, and made the whole process feel seamless and stress-free. I highly recommend them to anyone looking for quality and peace of mind!

Amazing service and a great family owned business!! Highly recommended!! They did a great service…read morewith bed covers and sheets. Theres is also a USPS location inside!

Surprisingly good service in the eyes of someone relocating from out of state. I wish their…read moretracking (especially delivery exceptions) was better, but somehow I do not believe that is location specific. Tough the website said a package would be redelivered it was indeed waiting for me at the post office, and it was super easy for them to find it as well.

was incorrectly charged twice today for a single stamp, which I addressed at the time. I also…read morenoticed that my outgoing mail was set aside instead of being processed. If my recipient does not receive the mail, I will have serious concerns. I've had multiple prior instances where tracked packages handled by this location were never sent, as the tracking showed it never left the facility. Mail theft is a federal offense, and I hope this matter is taken seriously and investigated.

Great staff and a pleasure to visit this Post Office. All questions answered accurately and with a…read moresmile.

I requested change of address in March 2025, moved out of state. To date, September 2025, I have…read morenot received even one piece of mail forwarded to me. NOT ONE, and I've had several notices that mail was delivered to the old address in DeBary. I lived there for 3 years and received mail for not 1 past resident but up to 7 past residents. What makes the process of forwarding mail, when all the paperwork was filled out and submitted, so difficult? Poor, poor, poor service.

Personally, I had a fantastic experience here. I came on a Friday morning. They open at 9am. I…read morearrived at 8:30 and people started lining up outside from that point. I'd definitely recommend coming at least 15 minutes before opening if you want to be seen without a long wait. As soon as 9am hit, the doors unlocked automatically and we came in to the front desk to get a number and within one minute we were seen. My husband and I both needed to renew our drivers licenses and Anthony in window 5 handled both of us with ease! He was kind and patient but also very efficient. We walked out with brand new licenses rather quickly. The office itself was clean and there was lots of seating if you do need to wait as well as restrooms available. Once you get a number they call it and put it up on a screen to tell you what window to go to. Overall, excellent experience!

On Monday 08/17/2026 I went to register a vehicle and to exchange an out of state drivers license…read more The process of registering the vehicle was a pleasant experience. But getting the driver license was a different story. The Service Representative on window # 4 was knowledgeable and completed the process, but at times he was rude and unprofessional. That was the only negative experience in the office.

Wanted to give a shout out to Sarah M of the WS location after my visit there on 7. I needed to…read moretitle a recent vehicle purchase that had no title. She was professional, friendly, knowledgeable and managed to keep me calm through the process :) After some back n forth, I walked out with a new tag and title. Success! Thank you Sarah

Thank you Stephanie for helping with positive mind set to issue a new ID for mother in law who…read moremoved from NC to FL ...as my Mother in law is 91 it was little bit hard to keep patience with her during all work had to completed within rules and regulations...thanx again Stephanie

Trying to call to find out about a package that was supposedly delivered to my mailbox today but…read moreits not there. However NO ONE answers the phone!! I cannot go to the post office in person due to this corona virus issue and don't know how else to reach someone there. Whats the purpose of having a phone number listed if you don't answer or at least allow me to leave a message.

I love this little post office! It's super close to my house and I never have to wait long. It's a…read morehidden gem, not too many people know about. The lady behind the counter (blond hair, forgot her name) is always so nice and super helpful. I hope this post office never closes, so I always go there to make sure, they get some foot traffic. Haha

Anyone not giving this place five stars has never had to deal with what you need to accomplish here…read morein another state (well, New Jersey at least). Instead of grunts (meaning someone making a sound rather than saying a word) about being in the wrong line or having the wrong form, people here speak to you and are actually helpful. License, car title, specialty plates, CWL, etc. I have always walked out of here thinking, "That was way too easy."

This place is super fast and they have a really good system to get you in and out. It's not people…read moreall over the place and sitting on top of each other like some DMVs. I've been here twice and both times my experience was pleasant. Just be aware the parking can be tricky.

Kevin at the USPS office was amazing! He ensured that we got our package sent and provided all that…read morewe needed. This will be my go to spot for all my package needs

The family and I stopped in to this post office because once again the store in downtown Sanford…read morewas packed full with a line outside the door. We were doing some shopping in the Lake Mary area and decided to try the Monroe office since it was on our way. The building is a decent size; however, the reception area where you weigh packages and pay the USPS staff members is very small; only enough room for two to three customers max. A bit weird but it got the job done. Fortunately for us when we are arrived we were the only customers here. Shortly after our arrival, about four more customers came in but had to lineup in the foyer just outside the doorway/entrance to the reception. My mom had two ship two packages to NY. I don't remember the exact weight of the boxes but it cost around $60. A bit pricey, but still cheaper than adding an additional piece of luggage to her flight home. Staff here were very pleasant and we were in and out and no time. Overall the store is clean, organized, and is a great alternative when the downtown Sanford post office is in the weeds.