Took an Amazon return box there. They did not put the label on the box. Used my QR code for them to…read moreprint the return label . Box came back to my house 4 days later . Took it back QR code said already used and package was already accepted , except it wasn't, because I had it . Was told nothing they could do . It was my problem to call Amazon and fix their mistake . When I asked about labels they find was told they just throw them away . Amazon said take it back to house and they would pick it up . Rude owner/manager . Said they were understaffed and way too busy to stick all the labels on as boxes come in. Not a good enough excuse to skip putting the label on package . It takes two seconds . This was a huge box with a mattress in it. Do better ups owner.

I am impressed with the staff's genuine hospitality and honesty. I ship frequently and they are…read morealways professional and knowledgeable, with friendly small town charm.

The only reason for my low rating is the fact that you can no longer CALL them if there is an…read moreissue. The local phone number seems to be no longer active. (YELP you might want to update that.) Now EVERYTHING goes through a main 800 number and OH MY GOD will you go around in endless circles with a stupid autobot. I got NOWHERE. Tried saying agent. "you want to speak to an agent yes?" YES. Ok, the agent will need a tracking number. I enter it. Again the agent will need a tracking number blah blah blah... I said I entered it. AGENT. You want an agent yes? YES. We need a tracking number..... and around we go until It says goodbye I will go help another customer and hangs up. HOW INSANE IS THIS????? Today I will just DRIVE to the local post office and try to figure out why some box is postage due when I paid shipping already. Can't just CALL AND ASK THEM. OH NO. I met the mail lady and she said she would have someone call ME. That was Friday. This is Monday. No call. Another government agency at work for we the people. Aside from that one thing the mail delivery people have been great, and usually the staff IN the post office are great. Wish I could give that portion a 5 star and just rate lack of communication as dismal.

it's local employees are very cordial and helpful I have a recommend this and especially my…read morecarrier Bethany and her ability to come and talk to me because I'm handicapped.

I so enjoy going to this post office in West Olive Mi. the manager Gary? is always so friendly and…read moreis able to answer all my questions. I appreciate all their hard work, especially during this difficult time. Mary Harberts

I love this post office! The staff is very friendly and helpful. They actually act like they are…read morehappy to help you!

There are some days I go in and the lines are long and they don't seem to have enough staff to keep…read morethe line moving and I just want to scream. However, sitting at home where I'm relaxed if I'm honest and think about what was really going on I think they do a good job. When the lines are backed up and moving really slow what's usually the cause is lots of customers in a row with unusual services they need such as having 30 or more padded envelopes with different weights and each one has to be weighed so the correct postage can be placed on them and other unusual services being requested that are time consuming. During those times when the lines are long and moving very slowly if you listen to what the customers are saying you'll almost never hear somebody say they just want a book of stamps and that's all. Yes, it's frustrating, but the people working the front counter here really are doing the best they can which is pretty good. Could some of them smile a little more? Yeah, but if I were dealing with people who were mad and not taking into consideration that it's their oddball requests that keep slowing down the process of getting everybody served maybe I'd do my job with a straight face every day too. At least they're not grumpy so that's a good thing. The reason I'm only giving 3 stars is because the last 2 times I had packages being delivered I found a notice in my mailbox saying they couldn't be delivered because I wasn't home. Wrong. Both days I knew the packages were scheduled for delivery that day so I made sure I was home all day and nobody ever rang my apartment trying to deliver any packages. Both of those days I was home and I was sitting in my chair that is only 5' 9" from the very loud buzzer (yep I measured it so I'd know when I lodged a complaint at the post office) that sounds when somebody is ringing door buzzer for my apartment and never once did it sound on either day. Heck I live alone so on days I'm expecting a package to be delivered I leave the bathroom door open if I need to use it so I'll hear if somebody buzzes my apartment so I know for a fact my apartment was never buzzed and I just missed it. After this happening 2 times in about a 2 week period I went to the post office and complained and they got a man to talk to me and he took the information from me and explained he wasn't my mail carriers supervisor but since that man was gone for the day that he'd pass on the complaint along with my contact information so the supervisor could call me the next day. Well, it's been about 10 days or longer now and no contact from the supervisor who was supposed to call me the next day. Heck, I gave them my cell number so even if I happened to miss the call the supervisor could have left a voice mail for me, but I haven't received a voice mail either from the supervisor saying he called. If this is going to become normal that the carriers won't deliver packages I may have to start paying a couple dollars extra for shipping via UPS or Fed Ex since both of them deliver to your door. I've tried to be fair in my assessment of this post office, but making me drive all the way to the post office twice in 2 weeks to pick up packages when I was home all day both days doesn't really inspire me to want to give them more than a 3 star rating.

the people in the post office are fine and almost always 5 stars…read more BUT, my mail carrier is a darn fool. leaving a package in a box that doesn't fit in the mailbox propped between the mailbox and a wooden post. if it were brought to my door like they have done for others on my stree, at least I have a ring doorbell. Out there in the open a theft is so easy to accomplish. I was told that the carrier doesn't have to bring packages to the doorstep. get rid of the post office and make it a private service. This is not the first complaint I've had.

Called to ask about the informed delivery and was RUDELY told by gentleman that answered phone that…read moreI obviously didn't read the email correctly, because then I'd see it says it's in the system and not it's supposed to be in the mail box today. Was basically treated like shit because I dared to ask a question.

Super friendly and efficient. Recommend highly - couldn't ask for a better post office...read more