Closed when arrived at 1145. So few DHL drop offs and far between. Making this location…read moreunreliable- as business hours are that - business Family owned ? Then family works. "Hours may vary" is not a business plan - or reliable Wasted my time

Today I visited PostNet in Papillion to send a gift to a relative in California. I chose to go to…read morePostNet to support a locally owned business. Mr. Dean and another staff member tag-teamed helping me, and my package was being boxed even before I left. It was a large box and I wanted to make sure it got to California with no mishaps. PostNet can use USPS, FedEx, UPS, and DHL for shipping, comparing prices to get the best deal. They also have printing services and can design flyers, posters and so forth. You should see the giant printer for making posters! Very impressive! I think I'm finished sending packages out for now, but the great customer service at PostNet will bring me back. They also have a cool video on their website pictures area that really shows it all. Check it out!

Friendly staff helped me bring in my items. I was given a choice and pricing to ship my item…read morebetween USPS, FedEx, and UPS. I hope the stated arrival date is accurate. I asked them to put my fragile item in an additional box with foam peanuts around it just to make sure it gets to its destination intact. I was pleased with the attention to detail and would use them again.

Can't believe I never submitted this review. I go here several times a year, and have for several…read moreyears. I slacked! They provide UPS and USPS shipping. Rates are standard. Supplies are sold there. The staff is quite pleasant. They've successfully sent many packages of ours. Parking has been convenient, so far, despite a busy lot. YMMV. Naturally, we'll return.

I've been here many times for quick package drop offs, and always had a great experience…read more They're always people coming in the way here, but the line does not take long at all! The staff are very friendly, and quick with what they do.

I have had the pleasure of using this location about weekly for the past couple of months and it…read moreseems that no matter what time I came in, Krystal and Alex were working. I also noticed a trend that people seem to show up by the masses and then leave all at the same time. As I left, Alex wished me a nice day and began cleaning counters. As I sit in my car and write this review, Krystal is currently cleaning the windows, because no patrons are inside. There are certain character traits of employees that you cannot train. You cannot train someone to care as if they own the business. These two individuals exemplify that X Factor. There are so many unknowns when coming to a UPS store. You have no idea how much something is going to cost or how long it is going to take to get there. What you do know, is that you've already paid for an item with your hard earned money, and now you're adding to that cost to get it to where it needs to be. Having individuals review all the options with you patiently allows you to make a good decision and feel comfortable. Your item is in good hands and will arrive timely to the destination. I want to close with my appreciation for how speedily they do their job. You do not feel rushed with your decision making however, somehow they get through a line of people so quickly it's impressive. Thanks!

I called Nebraska Logistics for same day emergency delivery to USCIS Nebraska Service Center and…read moreAngela was able to do same day delivery of documents. Absolutely dedicated, caring and responsible - amazing service.

Angie gets it done! I needed a same day courier to file a document at the USCIS Nebraska Service…read moreCenter and Angie was able to coordinate with a printing service (since it was a large package) and get it filed same day for less than I would have paid to ship it overnight. She's great to work with but make sure to just call as the website wasn't working. I'll be telling all my colleagues about her!

I've been here a time or two just to drop something off for a return. Never had any issues before…read more There is a petite Indian (I believe?) young lady who works there that is just a sweetheart. My apologies if that's not her ethnicity, but I didn't catch her name the last time I dropped off a package. She's a doll though. However, today... i had a less than acceptable experience. There was one man in front of me when a chunky, red-headed Karen behind the counter snapped her fingers at me like I was a dog or a child or like I wasn't paying attention. Not a great way to treat customers, especially right off the bat. Who snaps their fingers at a customer?! I walked up to the counter with three packages and pulled my phone out so I could get all three QR codes ready for each corresponding package. I had BARELY pulled up one QR code and was reviewing it for a whopping two seconds when redheaded Karen pointed her scanner at it and scanned the QR code upside down before I even had a chance to turn my phone around!!! Whoa, what the hell?! WHO DOES THAT?! I explained to her that I wasn't ready to show her the QR code yet bc I was verifying that it was right code with the right package. Then she snapped at me for taking a whole two seconds to verify my returns and even argued with me about it! How very unprofessional and extremely rude. Then she gave me attitude about another package that wasn't in a box (which didn't require one). Karen was out of control, impatient, snarky and in dire need of an attitude adjustment. She looked like she was about 40 but she acted like a spoiled teenager who didn't get her way. Snapping her fingers at customers. Being combative and argumentative for no real reason other than just to be combative and argumentative. You don't treat customers like that. You don't treat ANYONE like that. Completely inexcusable. If you go to this location, avoid chunky redheaded Karen or go to another location where they don't treat you like this.

This place has gone downhill. Hard to understand the gentleman that works at counter. Employees…read morearen't very friendly don't greet customers. Parking can be crazy at times.

This is one of the nicest UPS locations. They have all the bells and whistles. Full printing…read moreservices, shipping, shredding, mailboxes, and even notary. They are fairly priced and well staffed. Highly recommend!

This location has best UPS customer service in Omaha! Employees actually greet customers and are…read morefriendly! The store is clean and creates welcoming environment. I drive from Elkhorn to go to this particular location.

I have always had a good experience here! The staff is friendly and I always receive quick service!…read moreIf I'm dropping off or having a label printed they always are ready to help and process is super easy. Their location is kind of inconvenient but convenient at the same time. What I mean by this is the parking lot they are in is set up kind of weird and next to an always crowded Starbucks and once exit you can only turn right out of. So that's a little inconvenient but not really a store issue. They are great here!

I've been using this FedEx location for years, mainly for dropping off packages with pre-paid FedEx…read morelabels. On my recent visit, the place was busy, as could be expected a week before Christmas. Despite the number of customers waiting, I didn't have to wait long and service was quick and efficient. This is the closest FedEx office to my home so is generally convenient, but the parking lot is sometimes busy and it can be tough to get to from southbound 72nd Street. FedEx is not the cheapest option for shipping, but in my experience is more dependable than UPS and especially much better than USPS.

Went to drop off a pre-labeled package at this facility and they wanted to charge me an additional…read morefee. What a total rip off.

Monday morning, College World Series, primary media hotel----supposed to open at 8, now 8:18...no…read moreone in sight. Unacceptable. "Our office is your office"? Nope. My office opens on time.

This MADE me give them one star. They deserve NOTHING. That's what they gave me. I sure didn't get…read moremy package! Most RUDE, CONDESCENDING, SNOTTY "customer service" people I have EVER dealt with. I had to speak with several of them. If they are having a contest, it's to see who can be the LEAST helpful and the BIGGEST JERK of the day. I literally don't even care about my package anymore. They could not redeliver it. They could not deliver to an access point. They have no place for me to pick it up. I asked if they could walk it over to Fed-X and have them deliver it. They can't do that either. They are a bunch of buffoons. GO FEDX. DON'T USE THESE PEOPLE. They may have been good at one time (80s? 90s?) but not anymore! I would attach a photo but I have no package to photograph!

This Center is now closed. But UPS is the most dumbest people ever. I have been waiting for a…read morepackage. On 3/6 it shows it left one location in Illinois and then it shows at 1:59pm it shows in Omaha. Now mind you today is 03/11 and yesterday I spoke to someone from some distribution center here in Omaha. But when I clearly brought that to the ladies attention she either A was ignoring what I was saying or she wanted to tell her other story that it was still on Illinois. Ok how can it show departing Illinois and arriving in Omaha. Packages can't be scanned until it gets to each destination. It wants to talk about significant weather alert. Now mind you this weather that happened around here happened 3/4 and 3/5 for part of the day. So they really need to get it together and find my package. It's really not hard to read your own delivery so maybe tell the truth you lost the package instead of making up some excuses about a storm that clearly has been gone for a week now mad from Illinois to Omaha it's only 6.51minutes

I have rarely experienced such poor service. The lady working had no idea how to help me and set me…read moreup on a computer system that did not work, which in the long run ended up costing me money for their mistake. Then she told me to wait for another worker, I waited for 15-20 minutes and he never arrived and she never apologized or gave further direction. I am beyond disappointed in their service. I suggest if you want fast, friendly and helpful service, you take your business elsewhere.