The usps is the biggest joke there is in the shipping industry. This post office wont speak to you…read morethey push blame to other offices they wont answer the phone. If I could leave negative stars I would! and forget filing the insurance claim its a big rope a dope scam!

On Feb 14, 2025 I entered into this post office and purchased two gift cards, their priority…read moreenvelope and postage. The lady behind the counter, Emima, seemed to be very kind and helpful. Well shocker, my envelope never arrived at its destination. The last scan is still in Aurora at this post office. I was informed the post office will only cover up to $15 for each gift card even though they sell them at a predetermined amount. This type of action seems to cultivate thieves. Never will I go to this post office again since they are thieves behind the counter and their customer service seems to be fraudulent. So if you go to this post office, make sure you do not purchase a gift card and do not let Emima help you. She will steal your package. I have added a photo of her name in case I am incorrect.

Clean, well-stocked, and nicely organized Post Office. Friendly and helpful staff. Ronda was very…read morekind and helped me score some cool new PTSD-support stamps. Great selection of stamps today. Used the self-service kiosk and service desk and both experiences were ideal. Minimal wait and plenty of free parking. Everyone was masked, which I appreciate. I will definitely return to this location.

My girlfriend and I currently visited this Postal Office to ship out her used phone. We had the…read morephone packaged up already and taped but on the side of the box, the tape wasn't sticking so we asked the lady behind the desk to see if she possibly had tape around; considering that it is a postal office, so we could ship our package out. Unfortunately, we received very bad service from this lady. She rudely told us that they do not do that but that I could purchase tape. We only needed like 3 inches worth of tape and we did not want to spend $4 on tape where we will only be using a piece. We did not appreciate the bad service and the attitude that we received. Hopefully this does not happen to anyone else!

I know they deal with a lot but good lord these are the most rude and outright mean people ever…read more.. they don't know how to do the simplest things in their own workplace and get mad when you try to tell them exactly what you need(in my case a little pouch which they used to have self service but have taken away behind the counter).

I'm new to Batavia since last May and was so happy to have a main post office so close. Plenty of…read moreparking, great staff, clean and well stocked with everything for mailing. Also nice that there is an outside maildrop and inside too for packages and letters.

Clerk number 11 was extremely rude and disrespectful when I tried to rate my experience there she…read morequickly press my rating so I could start paying, not giving me a chance to rate her nasty attitude, I hope you guys take the time to talk to her about how to interact with customers, if her job there makes her miserable then she should find another job and stop taking it out on the customers!!!

I wish my mail person would deliver my mail instead of my neighbors. This happens quite often. Live…read moreon Tuma Road. Hard to get anyone to answer phone at post office.

There are not enough postal workers up front to help people. The simplest transportation takes…read more15-20 minutes. The individual behind the desk rarely acknowledge the long lines or apologize for delays.

The lady was friendly , helpful and efficient. I was in and out in less than 5 min. This was with…read more3 packages being sent to 3 different states.

We have an app that shows what should be delivered that day. It's been three days and still one…read morebill and two letters have not been delivered. This happens on a regular basis. I don't know how this happens but certainly the delivery person is not doing their job. Also, today we found a letter addressed to someone in Glen Ellyn. It was clearly dropped and just ignored. This service is unacceptable. This is the third time we have posted here. Does the USPS really care? I don't think so, but the missing mail is important and hopefully it will show up. One stars for USPS because was forced to in order to post.. Awful. Horrible.

Fine environment a little disorganized but good people. I like the Carol Stream,IL USPS a bit more…read morethough- they were able to track where my packages were and when they would be arriving at my doorstep.

I caught the postal working throwing the box containing my $900 Stereo pamp on my porch! It bounced…read moreoff the porch, into the bushes causing them to pick it up and drop it back on the porch again!