This post office is located in an out-of-the-way spot in an out-of-the-way town - and that works just fine for me. It's great not to have to trudge to another town's post office just to wait in some horrific line and be served by people who clearly need a break. Every time I've gone to this location to ship packages, the staff's been cordial or even downright friendly (you don't really ever expect the USPS staff to be friendly, do you?) and helpful. There's never a line (although I admit I've never come here during the holiday rush - I mean, I'm not crazy or anything) and you can always park near the door. And as someone who lives in Warrenville, well, this location couldn't possibly be more convenient for me. read more

My package was delivered to the wrong address. I called them and I received my package the next day.

Neighborhood post office has all the offerings of the larger offices, including passport services, but without the long lines. There was only 1 employee working the counter, but I was in and out in 5 minutes. USPS still offers flat-rate envelopes and small boxes, but they are expensive $7-$13 for the size of a book. I was happy to see the new stamps: Ms. Lena Horne and Mister Rogers. read more

Post Office - Warrenville - Service hours: Mon-Fri 830-500, Sat 900-200pm - Post Offices Near Me - Warrenville, Illinois

Caused me to miss a medical bill when I moved into my old apartment which then got sent to collections without my knowledge and impacted my credit. Put a package in my mailbox to be sent back to sender. Was never picked up. Moved again and they left the package in my old mailbox. Contacted new resident and they didn't see it. Have tried to get a hold of post office for the past couple days and left with an hour + wait time each time. Can't afford to wait that long with a full time work schedule. Worst experience I've had with any post office and I've lived in 6 cities in the area so far read more

Friendly and helpful staff. Always clean. Rare do you wait in line for more than a few minutes.

Has a smaller selection of packing items and shipping supplies than a larger town such as Wheaton. However, there's always plenty of parking and the staff has always been super friendly, even during busier periods of the day. Love this post office! read more

Today's lesson is: If you're going to ship a package make sure it's taped and if you can put it in a box that isn't too big for the item(s) you are shipping. I'm guilty of both these things. Thankfully I James helped and did so with a kind and help manner. This isn't a huge post office location and it's tucked away in Warrenville. I was there during the noon hour and there wasn't a line out the door - actually the exact opposite. I think there were three of us max. This was a far cry from my normal post office experience. All in all, this post office location was helpful and nice. I would gladly go back there anytime. read more

This is a great post office to go to when shipping packages or getting a passport. The staff is efficient and kind. They do not have a machine to ship packages or buy stamps, so if you go, you may have to wait in line, but it is nothing like the wait at Naperville or Lisle. read more

OMG! The worst Postal Office I've ever encountered. Horrible attitude.I had something stolen and all the evidence pointed to them and according to Marcy a package which was suppose to have my signature went to someone down my street. When confronted I was met with denial and rudeness even though I've been patronizing this post office for over 11 years!! An elderly woman was in line and I could see this woman was probably living on a budget but this didn't phase the postal clerk. She could have easily informed this lady that her package could go out for a fraction of the cost and not only that her package would go out in 2 days!! So I told the elderly woman because I wanted her to save money. I confronted Marcy and I quote, "This is laziness" Clearly there is a problem at this post office and this post office needs to be examined. The Postal workers know they are going to get away with anything short of murder! That's the post office for your folks! Enter at your own risk! You've been warned!!!!!!!!!!!! read more

Once again my neighbor has come to my door with my mail. At least this neighbor does this, from the number of items that i have not gotten apparently not all do. I suspect that this is the case because i certainly get a variety of addresses in my mail box. This has gone one for years, as in decades. I have complained many, many times and the only change I have noticed is that it is increasingly difficult to reach anyone to complain - now the phone number is an 800 number, with a 13 to 22 minute wait time. I did learn though while on hold that the rates are going up next week. Anyone in Warrenville use the post office as little as possible. read more

Went there for passport renewal for my two small kids (one of them an infant) and couldn't have a happier experience. Staff was very friendly and helpful but Della was a standout! We were having trouble taking pictures and documents but she was so patient and understanding and helpful. One of the best customer service experiences not just at a USPS but anywhere..Kudos and many thanks to Della!! read more

Located about a 15 minute drive from my home. This post office is the furthest from 4 other post offices in my area. Guess what? I will drive through a snowstorm to get my stuff mailed from here. I live in Aurora which has 2 of the largest post offices out here and is stocked full of some of the laziest, most non-customer service oriented folks I have ever seen. I can go to Warrenville, ship a ton of packages and be out of there in under 5 minutes. Try that at the "Oh I see the line has 10 people waiting, let me go on break" Fox Valley Post Office. Warrenville staff is friendly, polite, and expedient. If you have a question, they can answer it CORRECTLY. You can keep going to the buffoons and drones at Fox Valley and Downtown Aurora. I prefer patronizing a place where competent and friendly people work. The post office is also fairly new and well maintained. read more

Worst post office ever! Poor customer service and nothing ever gets here due to a lazy carrier. And the post office wonders why they are losing millions a year. FedEx and UPS from here on out. read more

My grievance is not so much with the staff working in the post office location, but rather the ones who sort and/or deliver the mail. As another reviewer stated, I regularly receive my neighbors' mail and have to deliver it to them in person because we are a townhouse community with locked mailboxes. In the past 3 years, this has happened at least once per month. I just hope none of my important mail ended up in any other boxes (though I'm sure it has), but I guess I would need to depend on my neighbors to tell me that... Any time I have been inside the actual building was to send out a prepaid shipment and get a receipt, or to pick up packages. The wait time has never been more than about 5 minutes, and that is nothing compared to the wait of 20+ minutes at almost every other PO I've ever visited. I believe it's been the same woman working there every time I have gone and she has always been pleasant to me. Let's see what happens today when I go to pick up a package from Germany that the tracking info tells me a notice was left for, though there was no notice in my mailbox or in my door. If the sorting/delivery issues can get sorted out, then I would probably change my review to 4- or 5-stars. Since I don't deal with the inside stuff all that much, or to any larger degree, my review is based primarily on the everyday mail delivery. read more

Constantly mis-deliver my mail, it always seems to be me. Everyone else in my house gets there packages but me. I have called and complained several times about missing packages, and they point the finger to everyone but themselves. I even found a package in a bush behind my fence in my front yard once, and that was a $400 GPS. They couldn't be bothered to walk maybe 12 steps to my front porch. THESE PEOPLE CANNOT DELIVER MAIL!!!!!!!!!! read more

I needed to get our passports renewed so I went to the Warrenville location of USPS. My first visit I met Della because it has been 10 years since I needed to do this. I had some questions which I couldn't get answers to because Della didn't want to help me. I left with no answers but I did get a form from the nice counter person. My wife and returned a week later with the forms filled out and met with another passport person. I complemented her on her professionalism and how helpful she was. She did make 1 mistake, we had to send our old passports in so we got our applications back. I returned today, Oct. 16, and got Della. She was the same bad attitude person I had the first time I met her. I finally just walked out with sending the applications and old passports in. Everyone except Della is very helpful and professional at the Warrenville USPS except Della and as long as she is there I will not return. read more