My visit to the Sunnybrook Post Office, at 236 Sunnybrook Road, Raleigh, NC,
Wednesday, March 14, 2018 10:30 a.m.
I live near the post office and use it when I have a need. I would rather
drive to Alaska than use this PO. Shut it down, fire Paulette, the manager and all the rest of the employees. Ever who does the hiring
first of all needs to be fired. These employees are grossly overpaid. Don't leave them there until they get a big retirement check.
They will not ever give a last name and at a lot of places if you are asking for someone by their first name they will ask you "which one".
There is simply no training for these new young carrier. They do not 'PAY ATTENTION". It is not in their DNA. They deliver the mail to any and every address where it does not belong. This could cause recipient to be fined because they did not pay a bill on time. In order to file your income tax you must keep good records which includes the mailed invoice for your debt and proof of payment in order to make sure you have the backup documentation needed for the government.
I took my time to write a dissertation to Paulette with a copy of the letter to Russell Desena whose mail was put in my box. The house next door to me is empty and I surmised the carrier delivered the entire street one house off all the way up. Sure enough I went next door and my mail was in that box.
I was told by some lady that Paulette was unavailable. I ask when would she be available in a day, week, month and the lady said she spoke with Paulette and Paulette did not know when she would be available. Dud! I ask for Paulette's email address as I am deaf, do not use telephone to communicate only written paper messages or emails.
I ask for Paulette's email and they did not know it, so I left my email address and requested that Paulette email me. When I hear from her we will be in the Jubliee.
Let me assure you, this is going all the way to the top if I don't receive the satisfaction I along with the many other dissatisfied reviewers listed on the website deserve, and if that be Washington, DC, so be it.
Since I am unable to secure a responsible person to air my complaints, I hope that someone will read this review and contact me via US mail or email.
A copy of the letter to Paulette is shown below: A copy of the two letters belonging to Joyce T. White and Russell Desena were attached to this letter along with the two original pieces of mail.
March 13, 2018
Postmaster
US Postal Service
236 Sunnybrook Road
Raleigh, NC 27610
First let me begin with your website information. No where is there a link to file a complaint nor the name of the current Postmaster at Sunnybrook. This needs to be added to your website. You should also add an email site along with the name of the postmaster for those who only use email or snail mail so they can send you to a complaint in writing.
I have had 3 or 4 mail carriers to deliver mail to Bertie Drive, Raleigh, NC and every one of them have made errors in delivery of mail. The retired postman, (I believe his name was Pete) never made an error in delivery.
These new people you hire do not PAY ATTENTION to mail delivery addresses on envelopes. I cannot continue to be the watchdog for the incompetency of those you hire. It appears to me that they are not given the proper training and do not understand the importance of correct delivery. They also do not understand that bills come in the mail and not everyone pays their bills online. If you do not receive an invoice you could be a late payer and charge a fine which could also have an adverse affect on your credit.
It is obvious that one of the letters I am returning to you is for the new registration of an automobile or driver licenses. This is the sort of very important mail that could cause this person to have to pay a hefty fine if caught by the police.
I recently mailed a letter to Ms. Pamela Batey Bright, owner of property at 2440 Derby Drive. You sent that mail back to me stating there was no such address. I then put a note on the same letter and said yes there was but the house had no numbers. I put the letter back for re-mailing.
There are many houses in this area that have taken the house numbers off the houses because they do not want to be contacted due to the fact that they are not planning to live there very long and some of them are slum houses. You should make it a mandatory policy that every house have their house numbers posted clearly visible. If a house has no numbers leave them a notice that they could be fined for their negligence.
Please give me a written response to all my inferred questions in this letter. Thank you.
Mary Lou Smith
2433 Bertie Drive
Raleigh, NC 27610
Cc: Russell Desena, 2429 Bertie Drive, Raleigh, NC 27610 read more