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    US Post Office

    3.5 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    8 months ago

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    US Post Office

    US Post Office

    2.0
    (5 reviews)

    It's like the Post Office you know and hate, but much much better…read more I came in today to turn in my passport application, turns out I had the old form filled out, no problem he gave me the newer version. Even after that I was still out of the Post Office in 15 minutes! Awesome customer service, I never knew I could leave a government office happy.

    I honestly hate to do this, but I'm doing it. So, some of the people that work There are very…read morefriendly and nice if you catch them on the right day so this isn't me hating on all of the people that work there... It's simply me realizing they're probably understaffed maybe underpaid I don't know but they seem extremely unenthusiastic every time I go in and I have started using shipping solutions instead because they're nicer and more helpful. The postal peeps at usps are actually pretty rude to me sometimes/also try to tell you "we don't do that" if you bring too many packages in the ship. but it's like bro you're literally the place that packages...(and when I brought the same number of packages to the Umatillo USPS, the lady was extremely friendly. She was the only one in there and she told me "of course we do this. We are the post office" when I informed her that the Hermiston post office said that it was too many and they couldn't help me.) wth lol what pisses me off the most is that they never the phone... I mean like I have had them answer the phone one time when I have called and it must've been luck because they never answered it ever again after that any of the days that I have ever called them with a question about a package or with a help request for a missing package, etc. actually multiple times when I have had a package that was missing from my mailbox that said it was delivered, the only time someone answered they told me they would call me back with information. They never did. I called back multiple times over the course of two weeks and no one was ever able to answer the phone. :) today, which is probably five months after that I called again with another question. No one answered the phone. It's increasingly annoying and I wish they would just disconnect the line if they're not gonna answer. I don't wanna have to drive all the way across town through all the stoplights just to ask a question and then be told "I don't know I can't help you with that" which is also what happened to me the first time my package was missing ! You mean you won't answer the phone and then I go in person and you tell me "yeah I don't know. I can't do that here" super annoying. I don't know why nobody can do their job. Nobody can! like what are you doing here? Why are they paying you?

    US Post Office - postoffices - Updated August 2026

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