After SEVEN attempts, a 1 month delivery delay, and a litany of excuses about why my scheduled…read moredelivery got cancelled (or didn't happen) -- RXO finally delivered my shipment. Therefore I'm updating my review to reflect the efforts from RXO's "social media team". They were able to intervene and finally get my Beautyrest bed frame delivered (but it did take 2 more attempts). I'd give their "social media" / "escalations" team 4 or 5 stars for their efforts -- but this situation should have never gotten to this point and it ultimately took 7 attempts before I got my delivery. To make matters worse, the delivery technicians were planning to just drop my shipment at my door and leave. They claim they weren't told it was a "white glove" delivery, and they had to borrow my tools to assemble the adjustable bed frame. The delivery techs were very professional & polite, but it was clear they weren't happy about not being informed it was a "white glove" delivery.

On July 4, I ordered a queen-size Casper Snow mattress and foundation through the Casper website. I…read morepaid $249 for setup and installation of the new set and removal of the old mattress and box spring. On July 21 the truck arrived with the foundation but without the mattress. They left the foundation and said to call the 800 number. Calls to RXO are answered by AI, which was of no assistance, and when you finally speak to a human, those agents have no direct access to the local warehouse or knowledge about the actual status of the order. All they can do is say that they will send an e-mail to the local facility and that someone will get back in touch. I was not able to find a number for the local Boston facility; the only number listed is RXO's main 800 number. I made many more calls with no result. Finally I was transferred to the Escalation Department and they managed to reschedule the delivery, 18 days after the original date. When that crew arrived, they also didn't know they were supposed to handle setup and installation, nor did the supervisor they called. I think he told them to just leave, but I prevailed on them to bring the foundation (70 lbs) into the bedroom. I was afraid I would have to assemble it and unpack the mattress myself (I'm 70 years old), but they kindly did it for me. They were polite and professional. (I tipped them, of course.) Here is a summary of all the ways in which RXO screwed up the delivery of our order: * Did not include the mattress with the foundation in the first delivery. The delivery crew knew nothing about doing setup and installation. * Did not recognize on their own that the order was not complete and arrange to deliver the mattress shortly thereafter. If the mattress was at their local facility, as their tracking system stated when the July 21 delivery was scheduled, what happened to it? Why was it not delivered within a day or two? * In numerous calls, agents assured me that they would call the local facility, with no result. * In several calls in which I was clearly increasingly frustrated (but always calm and polite), agents did not transfer me to the escalation department. * When the mattress was finally delivered, the delivery crew once again did not know that they were expected to handle the setup and installation I had paid for, and the supervisor at the local facility wasn't aware that the foundation had already been delivered. It was only thanks to the kindness and consideration of the delivery crew that I didn't have to move and assemble the foundation myself and unpack and install the mattress. I will never again willingly use RXO, and will never knowingly buy products from a company that uses them. I have informed Casper that because of the frustration I experienced with this process, I would have canceled the order if it had not been delivered by Aug. 8, and that they should seriously re-evaluate their relationship with RXO.

Claims to be Fedex facility... doesn't have a QR code scanner to scan packages? 0/10 what a waste…read moreof my time. Store is extremely loud and disorganized. Save your time and money and go anywhere else. Kid at the counter was absolutely clueless. No help at all.

excellent service from start to finish! Angie did a great job helping me design our work uniforms…read moreand it was a great turn around time! 10/10 would recommend!!

I truly enjoy shopping at The Salvation Army and do so almost weekly, just not at this location! I…read morehave been here before, but the pricing is completely out of control here! I have literally seen items that are priced more than what that item costs brand new! I know the items are donated, must be sorted and what have you, but the pricing is very very high!!! It used to be better with pricing but now it is just far too expensive. The other Salvation Army locations that I go to (very close by) are, thankfully, affordable and I shop at those locations. Perhaps the manager will actually attempt to lower the prices to be a better price, but I highly doubt it! I saw a pair of jeans there (GAP) for $14.99, that same day, I went to a different SA location and that place had GAP jeans, same style, for $6.99!!!! Just avoid this pricey location and go to other SA locations!!

AWFUL!! I used to go here a few months ago, haven't been in a while so I popped in last week. There…read moreis not a single item under 10$ and barely any clothes stocked. The goodwill/salvation army stores are currently so disappointing. Theres so many people in need of clothes, blankets, and furniture that Salvation Army used to be able to provide, now they are also too expensive. And they don't pay a dime for it!! If you can, try and go to small business consignment, or even east coast thrift(Spencer) or Deja New (Leicester) As they actually get their items ethically and don't jack up the price a ton. Deja New is also a non-profit.

I went to Shaw-Majercik Funeral Home to do pre-planning arrangements and they were very helpful,…read moreexperienced and reasonable. I had all my questions answered and they explained everything I needed to know. Would highly recommend them.

From the owner: The caring and experienced professionals at Shaw-Majercik Funeral Home are here to support you…read morethrough this difficult time. We offer a range of personalized services to suit your familys wishes and requirements. You can count on us to help you plan a personal, lasting tribute to your loved one. And we will carefully guide you through the many decisions that must be made during this challenging time. You are welcome to call us at any time of the day, any day of the week, for immediate assistance. Or, visit our funeral home in person at your convenience.

Very responsive, professional and reliable service! This is not the first time that Boston Courier…read moreis saving my day. I strongly recommend this service

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.

There are never enough words in the English Language to say, Thank you! John and Roland helped our…read morefamily through a very difficult time. The loss of a stillborn child is a hard pill to swollow. John Hickey and Roland Malboeuf were there to help us through a very difficult time. Their empathy, thoughtfulness, compassion and generosity is something this world needs more of. God works in mysterious ways, and I and my family will forever be grateful to both John, Roland, and their staff. We need more people to show such kindness as we were given at Sitkowski, Malboeuf and Hickey Funeral Home. God Bless! Mary Plante

My family have been lucky to have Scanlon Funeral Service help us during our most devastating…read moremoments over the last 30 years. When my father unexpectedly passed away during a holiday weekend, John and Roland were incredibly sensitive and available. I cannot thank them enough for all of their assistance. What a gift to have gentle and capable people there for you during your worst moments.

These are some of the kindest, most compassionate people I have ever met! When I came to them for…read moremy brother's cremation they were so supportive and knowledgeable. They answered the multitude of questions I had and specifically John H. was amazing throughout this while difficult process. 10/10 would recommend going to Scanlon to help put your loved ones to rest!