When I need help with shipping, they are my goto place. I have never been disappointed with their…read morework or price. Keep up the good work.

I agree with everyone here. The owner is the nicest person. I have sent many returns through his…read morestore. He is always willing to help me tape a box shut or put the return label on the box for me. He never puts off a customer just because he was working on something in the backroom. The turnaround for dropping things is quick. He is just the best.

Without question, 5 starts goes to this great business…read more The first time I was in was to pick some posters up for an internship I had just started at. I stepped inside and was greeted with a smiling face. After mentioning the business I worked for, the woman working knew exactly what I was there for and got my order to me immediately. I've gone back several times since then and my experience has been just as lovely as the first. They are the kind of people who truly care about their clients and what they are doing. I always look forward to going back. As if the incredible service isn't enough, my prints are always perfect and they are definitely the cheapest in town. I really don't know why anyone would go somewhere else.

The priciest are ridiculously cheap. Whenever I paid, I genuinely felt bad about how little money…read morethat I was parting with and questioned how they could afford to charge sooooo little for some things. In addition to being incredibly affordable, the place also houses great people (or person). The one woman who helped me every single time that I went in there AND answered all of my emails is an incredibly kind person. What is holding Prints back a little bit is that they are a little more limited in what they can do than some other places and while the quality isn't bad, it isn't anything to boast about either.

Posted hours on their official website include Saturday hours. I showed up and it looked pretty…read moredeserted. I called the store and the voicemail says they're only open M-F. Either show up for the posted hours or change the website

I was on this side of the town and had to get something in the mail…read more I saw this little shop and stopped in. I was greeted warmly when I stepped in the door and was helped immediately. The gentlemen were quick and helped me get my item shipped right out. I was provided a tracking number that was emailed to me and everything was great. I would recommend this for your shipping needs.

This is my favorite UPS Store in the area. They may be a small location, but they make up for size…read moreby their wonderful service and friendly employees. It doesn't hurt that they're conveniently located next to the HyVee I frequent for groceries. Thanks for being there for us!

This is a small and busy location. We mail our Christmas packages and other tracked documents from…read morehere. Yes, it's small. yes, it's busy. I have always had a positive, courteous experience and appreciate the folks who work here. Thank you!

I run an online business and ship tons of packages every week. After some unfortunate circumstances…read morewith an employee at another location (University Ave, Clive, IA), I HAVE FOUND MY NEW PLACE! Thank you so much to Suzanne who restored my faith in the shipping business I love to utilize!

Super convenient location. Staff were super nice and knowledgeable! Took 15sec's to bring my…read morepackage in, get my receipt and leave #boom

The older male employee at the front desk today was so disrespectful and rude. He had no customer…read moreservice skills whatsoever. I was just trying to get help with a shipment, and he suddenly got angry/aggressive about it yelled at me to "take my shit and leave". That response was not appropriate for the situation in my opinion, as I was talking calmly to him. He was not remorseful whatsoever. I'd rather the store just be closed than to be open longer hours but with this kind of employee running the store.

It's not the physical store that's the problem, but UPS sends every one of my packages to the store…read moreand doesn't deliver them to my house. EVERY SINGLE TIME I have something coming, I get an email that says I requested a delivery change and it's being sent to the UPS store. The driver never does any delivery attempts. He leaves no slips. He just automatically dumps all of my packages at the store. What is the point of delivery if it's not delivered? UPS sucks!

Always, always the best service. All of the employees hustles as best as they can. I imagine it's…read morevery frustrating when people come in extremely unprepared and clueless, but, they always are very helpful to those costumers. I'm usually the person waiting to just turn in my returns and I get so frustrated waiting as the workers patiently work through the issues. Praise to them as I wouldn't have the patience to deal with some customers which can not only be unprepared, but get demanding and borderline rude. Keep up the great job you all are doing.

UPS Store in Indianola, Iowa delivers A+++ service EVERY time regardless how swamped they are!…read more They go above and beyond to assist their customers! I'm a long-time customer, they have solutions for everything I've taken in there! This small town business treats you like family! They're a huge impact to our community!

Fantastic people and helped me very quickly locate a lost package. Very personable and…read moreknowledgeable! Ty TY!

Absolutely ridiculous.... I scheduled an 11 am appointment to have a letter notarized by the…read moremanager at the Ankeny location. Even got a reminder email the day before my appointment. When I showed up for my appointment the store manager hadn't even shown up and I was told that maybe she would be in at 12 PM but the guy working didn't know. I had him call the manager as this was an important matter and a scheduled appointment not just a walk-in. He called her and she told him that it would be at least 45 minutes before she would be there. Horrible work ethic.

I dig this place, the staff is always very helpful. They get prints done quick, they send stuff and…read morethey have supplies. It's got multiple entrances, and if you want to print or cut prints yourself for a cheaper rate you have the option. I dig the email the store option and they have always got back to me about my orders in a timely fashion!

I did not have a good experience a this fed ex, mostly due to the employee I was working with. The…read moreplace is nice, well organized, great location, etc. When I came in there was a man helping a customer and another employee who seemed to be just getting there. She said she would be with me in a moment and what felt like 10 mins later she reappeared. I explained to her what I wanted to do, which was mail a picture frame to a friend in Portland. She seemed very annoyed and was rude but she gave me some options for packaging, quoted me a price for everything, took the package and boxed it up. She came back to ring me up and the total was over $50! No where near the price she told me before. For as small as the frame was this seemed ridiculous. She explained that the size of the box-which cost $16 itself jumped the shipping up $30+ This still didnt seem right to me so I asked how much it would be through the postal service. This didnt help her attitude but she offered to refund the shipping and let me take the box next door to ship. I explained that I didnt need this huge $16 box and asked if I could return that too, she became even more impatient, said it was already packaged and she had no idea how to return it. I was on a lunch break and didnt have time to argue or ask for another employee So I picked up the box and left! This situation could have been handled much better by an employee who wasnt immediately annoyed and took the time to explain and actually help me. I was able to package and ship the item from the post office for about $10 total! Now I just have a $16 empty box, thanks for nothing Fed Ex

They've been super helpful every time I've been there. Quality work and friendly people. Never…read morethought I'd laugh as much talking to people working at a copying business as I do at copyworks

I sent in my draft with the wrong date. Casey and Cory are rockstars. Casey came through and made…read moresure it was unnoticeable with a vinyl sticker replacement! Our company will forever be loyal to CopyWorks.