I like this USPS location, a lot, actually. Staff is very…read moreattentive, and they are to the point, which might throw some people off. I personally love it. The store could have a few more items, but has enough for any of the special shipments you need.

If you need a passport, I do not recommend booking your appointment at the postal service. They…read moremust be short-staffed or spread thin; because my appointment was cancelled on the day of due to the passport window only being open til 4. My appointment was at 4:30, & he said if I could make it there early, I could still be seen. But actually, I would have to be before 3:45 when he starts closing. But actually, would have to be before 3:30 so he would have enough time for my 15-minute appointment. Like...okay. He also then directed me to take my appointment to the government center; since they take walk-ins. Well, thank god I called them before trying to walk-in because no, in fact, they do not take walk-ins. Regardless of any of that; as it may be out of his control & more due to leadership etc...the fact I booked my appointment two weeks ago & just got a call this afternoon after planning my day around it, is frustrating in itself. Best to just go with the government center from the jump, I wish I had!

I really hate USPS. I hope they will get shutdown this year after they run out of money. They…read morelost too many of my mails and packages. I sent out 7 test mails and packages, and they lost 5 out of 7. They lost two of my Amazon orders. Amazon have to refund me. All companies and sellers need to stop using USPS!

we only get our mail intermittently we have had no mail since the Tuesday be for Thanksgiving…read more. they had the gall to report a package as undeliverable on the Wednesday before the holiday. the said could not deliver obstructed we have a great driveway in a very nice neighborhood it was a lie because it was posted as out for delivery at 06:00 that day just to lazy to get it done but had to mark it that way it was from Posh Mart they just lie.. when you drop off packages a lot of time now they do not get scanned till the get to Saint Paul.. yes its time to let it go private n heck on Saturday during a bad storm here we got our delivery from FedEX the person even went the the trouble to make sure it was out of the weather.. the Postal Service is failing so bad and it hurts

Excellent service and help getting my former and current address information verified to prevent…read moreidentity theft. Nice location!

The entrance is really around the corner on 1st st sw, which makes it much easier to find…read more (Dodging traffic and pedestrians on broadway is not my cup-o-tea.) This location has been here forever and is good alternate to making the trek over to the main po on the other end of town. I never thought I'd give the Post Office anything more than a "meh" but this location has been much more than expected every time I've visited. The employees have been consistently friendly and I've been able to get in and out quickly. It doesn't have the automatic postal machine that some of the newer locations do, but for a quick trip, where you avoid the crowds and lines, this spot works well.

This office has been steadily going downhill for months. Seems like they can't keep any help, can't…read morereplace delivery vehicles to the point where they're renting box trucks, and packages are not delivered and then they say it is either with no access to front door or at the customer's request that it be held when both of those are just flat out lies. Never get anybody on the phone either when you call to question these actions. I absolutely hate when anything has to come through the post office!

Why is it so difficult to get a person on the phone??? All I get is machines been real bad since…read morecovid

Sometimes I put in a request for a parcel pickup. I put the parcels by the front door, exposing…read morethem to risk of theft, but often enough, my carrier doesn't bother picking them up. So, by 4 pm, I finally start calling the post office. Although they are open until 4:30, the call doesn't get answered. No one picks up. Verizon finally disconnects the call. I redial, sit on the phone again for several minutes and still no one answers. I am an eBay seller and eBay evaluates me on my shipping time based on the tracking number. I lose financial incentives when I seemingly mail parcels two days late instead of within a 24 hr. period. So a carrier not doing his/her job actually costs me money. If they don't scan the parcel into they system when they pick it up, or if they don't bother picking up at all that day, and I can't reach them to alert them, eBay assumes I didn't ship it within the agreed upon time. That's a strike against me. The staff at the counter are all very helpful whenever I go in there, but some of the carriers are either poorly trained, not focused on the job at hand, or just don't care. Perhaps they are holiday or vacation substitutes. Perhaps they are understaffed and overworked. I only know that pick-up service can sometimes be a frustrating, maddening mess.

Wrong mail delivered to my house ppl watch out for your mail I've told winona post office nobody…read morewill do anything

We have struggled with getting passport photos of our kid. This Post Office not only was able to…read moreprovide the service but the pictures turned out really good. We also needed expedited passport service and they did great at processing our paperwork and reviewing to ensure we were setup for success.

Excellent staff for a two window/counter operation. They made renewing our passports easy, by…read moretaking photos at office and mailing out documents in same visit. I feel comfortable having my mail and packages delivered directly to the office and find the PO Box fee acceptable for knowing my mail/deliveries are safe. Grace, Laura, Maddie and Sarah are staff with wonderful customer service skills--especially around the holidays.

This is my go-to place for packaging and shipping. Always friendly, helpful and fast. Easy parking…read morein back!

Drew greeted me as I entered the store, helpful, knowledgeable about systems, friendly smile, good…read moreguy. Quick service and quality customer interaction. Very much appreciated.