Today I went into the office trying to resolve any mistakes issue. Chris was the one who went above…read moreand beyond to help me track a package. He followed up with me afterward. Although it has not been resolved, he absolutely provided me with the world classic customer service! Awesome employee which is hard to find. Thank you!

This place has a slow, plodding piece of a Stephen King novel, without any sort of gratifying…read moreconclusion to make it all worth it. The postal carriers from this branch are absolutely stellar, but the actual workers in the office, and the post office itself, give the USPS a bad reputation. No one here ever seems to operate under any sense of urgency or impetus, slowly stomping around with heavy and exasperated size punctuating they're already monotone interactions. Long lines because they are understaffed and underpieced and refuse to get an automated postal system IN the building. Lack of mass wearing a mass protocols through the pandemic shows they're much better at curing disease like plague rats than actual mail.

If I could give less than 1 star, I would. My son has been in this apartment on campus for months…read more They've delivered boxes, bills and junk mail, but after two weeks they send back a letter saying the unit is vacant. Really? A bunch of morons. This happened last semester too. How do you deliver some, but not all of the mail????

The Champaign post office Distribution Center is ABSOLUTELY THE WORST on miss-sending packages to…read morethe wrong postal districts!!! I mean it...not once, not twice, not even three times have they messed up....this makes over 5 times for me! I called the post office in MOMENCE, IL to see if my package was there, and sure enough....my package is sitting there. What's amazing, the nice postal worker in Momence told me this is a daily thing with miss-sent packages from Champaign Il post office being sent to them. One time Champaign told me they were understaffed...POOR EXCUSE! DO YOUR JOB, AND DO IT CORRECTLY! It's not that hard, and doesn't take a genius to figure it out. You get paid a very decent wage.....Do your job correctly, earn your wage!

I make my returns every Saturday as that is the only time I can when I dont work. This past weekend…read moreI was behind someone in line and Tracy was helping them and she was beyond rude. Maybe she was having a bad day, whatever. I tried to be sweet and kill her with kindness but didn't say one word to me the entire transaction and instead rolled her eyes. I told her to have a great day and still no response. usually the staff are beyond amazing here but there's obviously missing coaching skills with this specific employee.

I come in here often to print and ship things for my Etsy business and have only had the most…read morepleasant experiences with everyone! They are very sweet with my daughter and have gone out of their to accommodate me!

Good luck with the line lack of pens and zero availability of standard usps labels boxes etc. I…read morewalked out and went to another location

I do not understand why my mail box can not be closed each time I have mail delivery. I have…read morecomplained off and on about this for the last few years. Very easy to lift and close. Have talked to the supervisors in person because no one answers the phones. They said they would check into it and make sure the carrier knows to shut the door. Also can someone explain to me why the Peoria Post Offices have phone numbers that do not work listed in a phone book that was just distributed to my house less than a month ago?????

This is by far the best mail service ever. Always as reliable as we hope even in terrible weather…read moreconditions. The staff in the offices are super helpful. Even short staffed they do their best with a smile. Thank you Champaign, IL post office.

There was only one person working with a long line. She waited until I had been there for a few…read moreminutes and said I couldn't be in there with my bicycle. I had not seen a bike rack and can't afford to have my bike stolen, that's why I kept it with me. I asked her if there was a place to secure my bike, she said no. There was zero issue with me having my bike, it wasn't dirtying the floor or hitting anything or anyone, it's also pretty small. I was denied services for having a bike which seems pretty ridiculous when there's no place to secure it outside. Feels classist. Based on the reviews you guys can't afford to turn away customers, especially over someone's perceived class status.

Runs efficiently. Limited staff so it closes from 12:30-130 for lunch…read more Easy to use drop boxes if you don't want to get out of your vehicle. Friendly and knowledgeable employees Parking is very close too!

I have only dropped off Amazon returns here, but have had nothing but good experiences! The place…read moreis usually very busy, but the employees are always friendly and move people through quickly. I love the new self-scan kiosk. The parking lot is somewhat crowded and narrow but again, things seem to move through fairly well. I was surprised to see so many negative comments on here when I prefer doing business here to the post office!

Spent hours trying to find package only to find out that the clerk didn't put in the correct…read moreaddress. Can't trust anyone to do their job. DOUBLE CHECK EVERYTHING AT THIS STORE!! I thought she could read. Way to go! Hire some responsible employees who read English! Post office from now on! My grandkids were in tears last night when the package didn't arrive. No wonder you have a poor rating.

I have been here many, many times and it is always a pleasant experience. Forget about all the post…read moreoffice stereotypes-- the women at Altgeld are wonderful. Tammy, especially. I really have to mention her because she is one of the most beautiful people I have ever had the pleasure of interacting with. There is something about her that is so soothing. I'm almost sure it's her voice. She is not needlessly bubbly-- just genuinely a good soul. She is so kind, knowledgeable, and endlessly patient with students (sending snail mail is this campus' most arcane field). I have never once detected a note of irritation in her voice. She answers any all questions clearly. And she makes sure that the office is running without chaos. I'm contemplating sending needless mail because she always brightens my day. I always wonder about her friends and family because they are some lucky folk to have her in their lives. Definitely go here over the post office on Green. That one's nice too, but this in a different league.