Obviously they don't care about their ratings, nor do they care about the people of the Moorings and Parkshore in Naples, Florida I just left this place myself, and two other women trying to get Easter gifts out to their grandchildren. We were turned away. They close earlier than noon. The woman who runs it is loud and rough. It's also very embarrassing when you hear her talking about her social life behind the counter. We all just cringe. I'm probably writing this review in vain as again they don't care about their ratings. Go somewhere else if you can! read more

Worse US POST OFFICE IN NAPLES 838 Neapolitan Way, Naples, FL 34103 BAD CUSTOMER SERVICE! NO MANNERS! RUDE STAFF ESPECIALLY SHERRY I'm in Naples for business trip and need to mail something it happened to be that is the nearest I found according to my phone but now I rather drive far than dealing with their rudeness and also they don't take credit cards they only take CASH? That's what happened when you didn't go to the real post office! I won't be back! read more

US Postal Services - Shipping Centers Near Me - Naples, Florida

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The WORST post office in Naples. Sherry is SO rude she should not be working with customers. After standing in a very long line, she handled 2 of my boxes but the third one she tells me they don't do customs packages - go to main post office - no credit/debit cards either. In a nasty tone. May be post the "do nots" on the door. Sherry needs a new job working by herself - maybe remotely ‍ read more

Always friendly, courteous and efficient service. So grateful to have this facility so close.

The customer service is awful. They were not empathetic or caring about my issue. I wasn't greeted with a smile and they are very transactional. They didn't make me feel welcome and once I finally was able to mail my letter, they didn't apologize for my headache experience. I would never think to use this USPS again. Keep in mind...nobody was wearing a mask inside (not even the staff). I did not feel safe in there! read more

I have been shipping and mailing here since they opened more than a dozen years ago. When very busy, they can be brusk, which is not all bad. In contrast, I've often seen them remain calm when customers angrily complain about clearly posted USPS policies for contractors. Yelp doesn't help matters by listing them as US Postal Services rather than Shipping & Mailing Center. In 2020, this business complied with local mask regulations. Like many, if not most, Naples businesses, masks are no longer required. Regrettably, we live in what the ancient Chinese would call interesting times. The store has two American flags on the walls and a third folded in a glass display case. Some people today will find such symbolism overtly political; a few, outright offensive. I try to keep an open mind. Last week, I was the only customer in the store. I mentioned to the manager that some futurists predicted decades ago that the cultural transition from the Industrial Age to the Information Age would lead to institutional and cultural breakdowns. My example was the apparent corruption at many institutions regarding relatively cheap ways to mitigate, or even prevent, Covid-19. These include vitamin D supplements and Ivermectin. From the resulting conversation, I learned that her son, a Ph.D. in a field related to his military work in biological and chemical warfare, served in Afghanistan. The flag behind the counter was one that flew over his unit there. She was happy to share that her son's next assignment was in Africa. As I recall, he will be researching possible sources of future pandemics. I doubt her son is giving her bad advice about wearing "consumer-quality" masks. read more

AWFUL experience on phone. Lady started yelling when I am the one missing multiple packages which were not delivered!? Unbelievable, NEVER engage with this location. If it were up to me they would be fully restaffed. read more

Terrible attitude from the female attendant. Not sure why she's working there, but she's clearly not happy and let's you know it.

This post office was very clean and organized. Smaller business and friendly customer service. Thank you for your help! I will be back!

I usually go here to mail package as they off usps and ups. They always do a great job. However when I went in to mail a package no one was wearing a mask. I felt uncomfortable as I am trying to to be safe and keep others safe as well. Sadly I think I may need to find another shipping company that cares about safety and health of the community. read more

Wow, rudeness and ignorance abounds at this facility. There is no customer service and they won't wear masks to protect their clients. Someone told them not to wear them because they needed to breathe. I heard the woman say that "people were losing their minds" when the customer was taking coronavirus precautions. Other than a convenient location they have nothing to offer. FedEx is a 100 feet away and I can get stamps online. read more

If you don't like your job why not look for another one?? The lady is super rude, the guy wasn't any help. They're overall not friendly at all. Horrible, horrible customer service. This place doesn't even deserve a star. Do yourself a favor and go somewhere else. read more

A kind gentleman helped me package and ship my fishing gear back to Virginia. He was very easy going and even gave us advice on how to save some money. much love read more

Tristan did a great job helping me box stuff for my daughter in Germany. I went there with a handful of stuff and left in 5 minutes with the stuff on it's way to Germany. It's so hard to organize and ship stuff. The whole staff does a great job. I own a bike shop down the street and they've been great for shipping bikes...etc. Highly recommend. Good prices too. read more

XHello, my criteria is directed to the person responsible for taking action when the criticism is bad and to whom the staff of this Port Office directs. Today I had a tremendous displeasure in this email since the person in charge of attending me, without permission and without saying a word, crossed out a number in my envelope since it was not right for her. It turns out that this number is the identification of my husband in his work and for which he is paid, that is why in addition to his name and address we put this number. Sending these papers for 4 years in this way and in all the ports of the Naples office, Bonita, Fort M ... and I had never had problems, I hope that for the good the next clients the most respectful and affected attention to the sea, Taking into account that for obvious reasons you cannot send my mail and arrive late to your destination and this will have financial and labor consequences for my family. read more

US Postal Services - Shipping Centers Near Me - Naples, Florida

these people are incredible. they serve a lot of people all day long, from 3 feet away, and do not wear masks. so so selfish.

Go somewhere else, they overcharge for shipping. Charged me 10 bucks to ship an envelop using usps. They said they charge more than the post office. I asked why they said, "so you don't have to wait in line", and I responded, "but I did have to wait in line!" Employees aren't that friendly, the manager doesn't care, the place is a joke. read more