Unbeknownst to us prior to our visit, requesting a replacement has different procedure from days of…read morethe past. Taking the elevator to the twenty eighth floor we stepped inside security asked what was the purpose for a visit which we advised. The sedentary woman rudely replied we have to make an appt 3x without even hearing our questions. Sad to say, but in a crisis, she would certainly *not* be able to defend our protect. We stepped aside to check details before leaving. While she further yelled "Hey", I politely ignored the power trip she was on because 1) it's Ma'am if you don't know my name and 2) You WILL put respect on my veteran status!! Advisory: The Id.me site is not functioning properly, for primary/secondary doc submissions. You will fare better to arrange your appt thru the 1-800 # provided on the flyer. Also, the parking lot is tight. So be aware of spacing

I called to make an appointment to talk about my retirement benefits. Michelle answered the phone…read moreand was able to get me set up while I was on the phone. It took less than 30 minutes and now I don't have to get into the office! Awesome customer service!!!

Venturing in early to handle so business, we arrived shortly before opening. You'll enter, sign in…read moreat one of the kiosks to get your number and can be quickly seen. They also offer information on other resources that are helpful, for original docs, the staff are nice, and the space very clean and orderly.

Fast, courteous and painless…read more We all expect long delays dealing with any level of government. I can't tell y'all how pleased I was with the service at the Fulton County licensing office. We were in an out in 45 minutes. First the spoiler: my sweetie and I are getting married! We filled out the marriage license application in advance, printed it and brought it with us. You can make an appointment, but t=none available so we just just turned up. We found street parking about a block away. Security protocols were efficient. We waited about 15 minutes and everything was done in maybe 15 minutes. Kudos to Ms. Mathis, the customer service representative, and the cashier, Mr. Rosser. Both were super efficient, courteous and very nice. And both congratulated us. We left with the marriage license for the judge who will officiate at our wedding. She signs it after the ceremony and mails it to the Fulton County License Office. They then record the marriage and send us the signed, sealed marriage certificate. So here's the weird, only-in-Georgia part of the experience. You apply for marriage licenses and permits to carry a concealed weapon at the same office. I guess you could even apply for both at the same time -- if you were so inclined.

smooth experience getting an alternate-fuel tag here, in and out in less than 30 minutes. I wish we…read morecould do the alt tags online instead of in person, as it would be a LOT easier and increase proliferation of tag usage. I hope Fulton County looks at that in the future. but overall, the building is run really well.

Most people hate dealing with the government, especially when it comes to things like property…read moretaxes and vehicle registration, but it is a necessary evil. Went here to get a temporary handicapped parking tag due to a surgery I was having. I currently can't drive, so I took an Uber there around 8:30 am. Upon walking into the building, you have to go through security. There are a bunch of offices within this building and the tag office is located on the first floor in the back right corner. I walked up to the door and the nice man at the front desk opened the door for me after seeing me on crutches. I was given a number, but due to no wait I was immediately called to a counter for service. I handed over my documents and was given my tag. No wait, no mess. In and out. Service was on point, the staff were helpful and kind. I would definitely use this location again in the future.

I went here for an appointment. The place is in a big building but the waiting area is not all that…read morebig. The place is very interactive. The security guard advises you to sign in electronically through one of three kiosks. That was simple enough. After that you find a seat at one of the tables until your name is called. One of the employees called a mass group of people together for a 10:00 aappointment for ERP. None us knew what that meant. After some clarification I realized that was not directed towards me. My appointment was at 10:30. I was promptly called to the back for my session. I don't want to name the person but she was very personable and kind. She gave me some great information and resources. She also answered any questions. She printed out some documents for me and gave me some websites and programs. Very informative and a nice experience.

Website is not functioning at all. Trying to claim benefits on a Sunday afternoon and cannot…read moreconnect.

Sucks!! Doubled the rates without notifying anyone. NEVER WILL I PARK THERE AGAIN! Talked to a…read moremanger who was less than helpful, if that is possible in the business world, and solidified I WILL NEVER PARK HERE AGAIN!

DO NOT PREPAY for ParkAtlanta. Which I did, pre-paying $57 for ATL West Parking. I returned on a…read morelater flight which arrived 4 hours later than my expected arrival time. The machine said I owed $64 (a $7 difference). If I had swiped my credit card, I would have DOUBLE-PAID, the $57 PLUS the $64. I pressed the button to speak to a representative, gave her my name and Reservation Number. Instead of charging me the additional $7 difference, she charged me a Full Additional Day of $16. As cars were waiting behind me to leave the parking garage, I paid the incorrect amount of $16 rather than arguing that I was being overcharged. What would have happened if I returned home early?... would ParkAtlanta have refunded a portion of my pre-payment? No. It is better to just take a ticket when you arrive, and pay on your way out. DO NOT swipe your card when they try to DOUBLE-CHARGE you.

A well hidden little publicized location but efficient and timely based on government standards.read more

This location is closed or they moved to new place. New location is…read more 1249 Donald Lee Hollowell Pkwy NW Atlanta, GA 30318 United States.

HUD Atlanta has not done anything for the Asian American Pacific Islander communities. Their…read moreregional leader cannot recognize our heritage month. His staff is worst at providing services. Most don't even speak the languages of our communities. Fair Housing and Equal Opportunity is not given to AAPI. There Labor Specialist can't even ensure prevailing wages for our community members.

Lousy. I guess it's the typical government experience. I received a VM stating that my Peach Pass…read morebalance needed replenishment. I used to do this in $20.00 increments. It stated I needed to pay $50.00. I was suspicious that this was a phishing attempt. I went to the website and saw the same message, so I paid the $50.00, as it would not let me pay a lower amount. Feature, or glitch? As little as we use the Peach Pass, it will be years before we use this up. I had issues with the transaction. I was logged out of the site, then I couldn't log back in. I tried calling... no one answered, of course. Today, I was able to log back in, only to find the SOBs charged me TWICE. To tell you the truth, the extra $50.00 isn't worth it to deal with these slow leaks. Ridiculous, as most government business is. They bid out their web designs to the lowest bidder, who is ALWAYS a sub-standard vendor. Then, if you have to call them, 50% of the time, you get a curt employee. But hey, it's GUBMINT! They don't have to answer to anyone, and have no competition, which is why they suck so badly. Any non-gubmint business that operated like this would be out of business. Fast.

Customer service is garbage! Dylan o and previous reps have not resolved my issue. I have been…read moreattempting to close this account for over a month and keep receiving emails to verify my information but this still does not move the process forward. Dylano was extremely rude and wanted to talk over me the entire time explaining a process that I already stated that I understood. Instead of stating he didn't know something or trying to find the answer he kept repeating the account closure process as if I am not aware of it especially when I stated the process when explaining my issue. I have never in my 40 plus years of dealing with customer service encountered a person that was trying to bait me into an argument. Extremely odd behavior The rep before him from weeks ago said she successfully did everything that needed to be done to close it and I submitted the info they needed weeks prior to that so there was nothing left to do on my end. Fast forward to today THREE weeks later I get a message that my case was rejected. Whatever that means because Dylano definitely did not know. The he basically said the time window will be starting over due to their negligence or competence or maybe even both. It took me over a year to decide to set up the account and now i remember why I hesitated.

Teresa Maximus: beyond helpful and beyond sweet. We are seldom optimistic about getting cordial and…read moreaccurate from gov't. employees - Teresa was a breath of fresh air and working with her exceeded our expectations and then some - Just wow. She gave accurate info., followed up to ensure all went well. And even gave accurate ETA for delivery times.

Thanks to the state of Georgia for allowing anyone aged 16 or older to get the COVID-19 vaccine…read morebeginning March 25, 2021. I believe Georgia was one of the first states to allow any adult to get the vaccine. Other states, like nearby Tennessee and North Carolina, allowed the vaccine to be given to all adults beginning April 5 and April 7, respectively. The Georgia Department of Public Health ("Georgia Health Department") in conjunction with the Georgia Security Management and Homeland Security Agency ("GEMA/HS") and other entities, like the City of Atlanta and the Fulton County Board of Health, has an online scheduling system and mass vaccination sites set up. For more info, visit the Georgia Health Department's COVID-19 vaccine site at https://dph.georgia.gov/covid-vaccine. For a direct link to the Health Department's vaccine scheduler, visit https://gta-vras.powerappsportals.us/. Using the vaccine scheduler above on April 4, I was easily able to book an appointment for my first dose of the Pfizer-BioNTech vaccine at the Mercedes-Benz Stadium Community Vaccination Center ("MBSCVC" mass vaccination site) on April 7 (two days ago). As a sports fan, I thought it was cool and a lot of fun to get vaccinated at Mercedes-Benz Stadium. It felt like going to a game. When I checked the Health Department's scheduler on March 25, no appointments were available for me at Mercedes-Benz Stadium. When I checked again on April 4 (10 days later), there were plenty of appointment times for me to choose from beginning on April 7, three days out. I suspect it's now easy for anyone 16 or older to get vaccinated at Mercedes-Benz Stadium. I didn't check the scheduler for appointments between March 25 and April 4, but I did receive emails on March 29 and April 1 from the Georgia Department of Public Health Vaccine Registration and Administration System ("VRAS") to book an appointment, so maybe slots were available for me earlier. Thanks to Mercedes-Benz Stadium for being a mass vaccination site. It's the largest vaccination location in the Southeast: https://twitter.com/AFCEMA/status/1379437806695686147. Parking is free in the Silver Deck, adjacent to the stadium. Navigate to 1414 Andrew Young International Blvd, Atlanta, GA 30313 to get there. After you park, exit at the top of the deck (Level 6). Enter the stadium via Gate 2. Signs and staff will direct you every step of the way. The whole process was very efficient, from parking to leaving. Because of how busy it was the night I went, the Silver Deck was full and officers were directing vehicles to the Orange Deck nearby. The Orange Deck is also adjacent to the stadium and conveniently close to Gate 2. I showed up on-time for my 7:30pm Wednesday appointment time. I had to show the appointment time on my phone in order to enter the stadium. It appeared everyone entering the stadium at the same time as me was assigned to "Division D: Purple." We were given purple bracelets which allowed us access to that area of the stadium. When I arrived to the Purple area, I was given a COVID-19 Vaccination Record Card which I filled out myself. I didn't have to show the QR code on my phone or show my photo ID. In fact, I was never asked to show an ID or insurance card at any point during my visit. This Mercedes-Benz Stadium Community Vaccination Center is truly a free-to-the-public mass vaccination site. And a very well-run operation at that. It's a collaboration between many entities: local, state, and federal. After writing my name and birthdate on my COVID vaccine card, I was given a number and waited in a masked, socially-distant waiting area. They called batches of numbers in ascending order which was nice because everyone knew when their number was about to be called. Numbers were constantly being called and things moved at a brisk pace in general. Like I said, a well-run operation. In the vaccine area, they had US Army preparing and administering the vaccines. The guy who administered my vaccine did it super fast. Check out the video I posted to this page to see how fast he did it. The vaccine area is when they actually scanned the QR code I received via email. That scan triggered another email to be sent to me which enabled me to schedule my second dose. They thought this whole thing through every step of the way. As a Georgia Tech industrial engineering grad, I applaud the efficiency. Everything was streamlined. According to the Atlanta Journal-Constitution on April 2, the Mercedes-Benz Stadium Community Vaccination Center is "open most days and as late as 10pm two nights a week, likely Mondays and Wednesdays." Those days include weekends. Staff is working "to administer 42,000 shots a week" and "officials hope to vaccinate 210,000 people during the expanded operation period, which is scheduled to conclude on May 19." Source: https://www.ajc.com/news/thousands-of-covid-19-vaccine-appointment-slots-open-at-mercedes-benz-stadium/TJRKPOFPK5F63AKOR5H3VSZOBY.