We had our China visa processed here. While the service fee was on the higher side, their expertise…read moremade the process smooth and reliable. Our visas were ready in a week or two. Highly recommend.

We have been booking our flights through J & V for quite some years now. Lily, who took care of…read moreall our travel arrangements, is awesome! Ernie K.

I have rarely used a travel agent but when telling a friend ( who travels a lot) about taking a…read moreViking river cruise he urged me to talk to David Peltin at Flair Travel. I contacted David and he booked our trip and solved problems that arose. Our air flights were also done by Viking and David found much better connections than what Viking booked. Also , he fixed our seat assignments when my wife and I were put in different rows . I found him to be knowledgeable, professional and respectful. Will definitely use him again. Terry

Believe agency is out of business. Couldn't reach anybody. Don't have more to say, unfortunately…read more Don't waste your time.

He helped us with a few bookings. Then he all of sudden ghosted me. I was cordial and polite with…read morehim. Maybe he is allergic to phone calls.

Super helpful and reliable service. I needed a last minute passport renewal; the owner helped me…read moreget a new one within 36 hours. Very nice, very professional.

I've been using Boutique Travel for over 10 years, and I can't imagine planning a trip without…read morethem. What keeps me coming back is their ability to create truly bespoke experiences. Ellen has an incredible ability to tailor experiences, which makes each trip feel uniquely mine. She always finds the perfect balance by incorporating culinary, cultural, and art experiences that I love, along with athletic and outdoor activities that keep things active and engaging. It never feels one dimensional. I've used BT's services to book trips to Africa numerous times. Namibia, Botswana, Zimbabwe, and Uganda are just a few examples.. Each destination has offered something completely unique, and Ellen has hit the itineraries right out of the park. Gorilla trekking in Uganda was a once in a lifetime experience, and visiting the Skeleton Coast in Namibia felt like stepping into another world. In Botswana, I was lucky enough to see leopards up close, which is so rare and exciting! I have also vacationed in Tahiti three times, and each time has been magical and different! Most recently, my husband and I just got back from an incredible trip to Rangiroa, and we are already talking about exploring more islands on our next visit. Looking ahead, I am starting to plan a trip to Japan, and I will definitely be working with Boutique Travel again to put together the itinerary. Their attention to detail, creativity, and ability to truly understand what we are looking for makes every trip seamless and unforgettable. Highly recommend!

Ellen has helped us plan multiple trips to Southeast Asia, and most recently Vietnam. We're 2…read moreadults and 2 kids. She is always a pleasure to work with, listens to our wants and needs, and magically makes them happen beyond our expectations. Her contacts worldwide make traveling a breeze...always on time, super friendly, knowledgable, and just great people. Every time her accommodation suggestions are spot on and again, exceed our expectations. She is conscious of our budget that we set out and just consistently delivers with her experience and guidance. This is our 3rd trip with Ellen and we will definitely go to her first for the next one. You should too!

This travel agency is a scam. Do not use them. They take your money and will not refund you or help…read moreyou when they caused the issue. They bought our flights through the agency and the airlines cancelled the tickets because the agency abuses military discounts and more. Warn everyone you know to not use them.

I was able to save a lot of time using their service to apply for a Travel Visa to China instead of…read moregoing to the China Embassy in San Francisco. They helped me take a photo on the spot for the visa application as well! Excellent service! Convenient location! Reasonable prices!

I called Alice. She told me to email her right away. I did, and she called to tell me my email had…read morebeen blank. I re-emailed my info. I emiled the next day to find out if she'd gotten it. She never responded. This wasted me two days when I could have been searcining for flights. Lame.

I was kinda worried about dealing with this Alice person after reading some of these reviews. But…read moreI'm happy to say that my experience was not theirs at all. I'm so glad I went to see Alice because she went above and beyond for me as I was seeking a last-minute ticket to Saigon. After having seen ticket prices no lower than $1,300 online, Alice found me something for under $1,000! PLUS she stayed an HOUR after closing time. PLUS she called me in the morning BEFORE HER SHOP EVEN OPENED to follow-up on my etickets/Passport as I still had some outstanding issues the night before. If you do go to visit Alice, be prepared to wait a while. She is very busy, but once you have her full attention, she'll work hard for you. And be prepared to take the time to explore various airlines - it takes time to do that in the system she is using, but if you look at a wider range of airlines you can then find the good deals. If you can't wait for Alice to help you, then just go online and pay more for your ticket. :)

Last year my friend and I decided to ask Isabelle for assistance to organize our trip to the Panama…read moreCanal. Thanks to Isabelle's excellent organizational travel skills we enjoyed an interesting and relaxing week on board of the Star Pride, sailing through the Panama Canal. We had visions of a Norwegian or HAL cruise ship, but Isabelle suggested to take a smaller ship, something we had not thought of. Her advice was excellent. We have been very happy with all of Isabelle's suggestions to put our trip together and I can highly recommend her.

Isabelle asks questions and listens to the answers. Consequently, the trips which she has planned…read morefor me have always met and exceeded expectations. Most recently I returned from a first time visit to SouthAmerica. Prior to this adventure, Isabelle of travel Genie, discussed what we expected and then enriched our experience by booking guides for some events, tickets to others and offered ideas which enriched our experience.All flights and hotel arrangements were what we expected. Thank you Isabellle

If i could do .01 stars, I would. The lady who was working there was very rude and inconsiderate…read more I just asked her a simple question and she flipped and gave me some serious attitude problem. Ok, she was on the phone with a "client" (or so she says), but a simple, "I'm sorry, I'm with a client at the moment if you'd like to wait, please have a seat and I'll see if i can assist you as soon as I can. Or if you'd like, come back at a later time." Instead, she just yelled at me at how she's busy with her client and told us to leave. Very unprofessional and rude - if getting yelled at turns you on, then this is the place, if not, best look elsewhere.

The travel agent was SO RUDE…read more We walked into her office at 5:10pm, and she was busy with customers. So we asked what time she closes. She replied 5:30pm, and asked us what we wanted. I told her we wanted price quotes on an itinerary. I had a calendar in my hand with the dates and cities in mind. She asked me why I needed price quotes. I did not respond right away as I was confused - why do I need price quotes? Um...because I'm planning a trip and I need to know how much it costs! Duh! She then makes some remark about how she's busy, so we said we'd come back later. We visited another travel agency down the hall, and after we were done there, it was a few minutes past 6pm. We knew she was closed, but decided to walk over there anyway just in case. Her door was wide open still, and the "we are open sign" was still out. So we walked in there just to see if she would still help us. She was still busy with clients when we walked in. We were simply going to see if she would still help us, otherwise, we'd come back another day. When we walked in, she rudely said to us, "I'm very busy!" and that she was closed and couldn't help us. Honestly, I understand that she was closed. I totally understand you have to shut down shop at some point. But the way she said it was unacceptable and poor customer service. She spoke to us like we were little children who didn't have money to buy tickets so she didn't have to treat us with respect. Little does she know that she just lost herself 6 major travel tickets, as we had itineraries for 5 cities in Asia. All she had to say was that she was already closed for the day and that she would help us tomorrow. Which is exactly what another travel agency told us after we left her place. They even made a copy of our itinerary to work on so they can call us tomorrow with the price quotes. That's what is good customer service. Don't just shun potential customers away just because you're currently busy or you think they aren't worth the investment in time because of whatever prejudgment you have of them. I would not waste my time going to this travel agency. Even if she could get you a better deal, she wouldn't treat you with respect while helping you.

My son is into cars. One a high performance Honda and two project cars. I just have a truck and a…read moresedan. Good thing we have a Premium AAA Membership. Easy walk-in DMV services. I've also purchased a car battery installed at my home at a reasonable price. Used the Travel Service for Passport renewal and even a good rate for hotels and car rentals. My son has used the long distance towing and the occasional jump start. We for sure have taken full advantage of the membership.

I have been a AAA member for some time now…read more AAA offers many services other than auto insurance and roadside assistance They also offer travel assistance and travel insurance. I have purchased traveling insurance in the recent past when I traveled out of the country and it was the beginning of Covid. Thankfully I did not need to use it however I did have peace of mind knowing the services I had available to me if needed On 10/12/20 I visited the AAA office at The Ridge. I needed to get my vehicle registration renewal (another perk of being a member, they offer some DMV services ) Process was fast and simple. No long lines and good customer service. I was in and out in less than 10 min and now I'm all set till late 2021. Covid guidelines are being enforced. Social distancing and members are cleaning/spraying down in between customers. Thank you