Double billed me for Labs, even after alerting them to this fact. Waiting for them to review the…read morecharges, and they still billed me even though they stated they farmed out the labs to Labcorp and I was charged by them. I will be getting a new referral from my PCP tomorrow. Patient beware of this healthcare provider.

So happy I choose this hospital for my minor outpatient procedure…read more Very smooth and fast check-in. While waiting for nurse my exploring eyes went on duty. Though I wasn't able to eat or drink the break room area adjacent to entry/check in provided vending machine goodies and drinks. With free coffee and baked chocolate chip, peanut butter and sugar cookies. Nice! Within minutes from checking in the nurse came to take me to pre-op. She wasn't too engaging with an early morning dry approach that changed to a bit more engaging when I refused to remove my yellow knit cap for their paper blue. *Lol* Jennifer, Gladys, Doc P and anesthesiologist made me feel very welcomed, comfortable and in good care. My procedure per Doc P went very well. Aftercare staff was attentive and informative along with assisting for release. If I had to use this USMD again I wouldn't hesitate due to the Nice, Clean facility with Warm and Friendly staff.

I had my surgery done here last month and everyone's so kind and caring …read more I wouldn't go any place else .. Keep up the good work

Had 2 different stays here in less than 6 weeks and will never, ever return if I can help it. It…read moreused to be Medical Plaza and my father in law loved it then, but when we were in FW and needed an ER we went to where MP used to be and noticed the name had changed. We went anyway. All you really have to do, honestly, is walk in at 2-3 different times a day and go by the cafe (which closes at 2 pm!! and has little staff at other times), go by the waiting areas and just listen in and walk thru a couple floors and then do the same thing at Baylor and Texas Health downtown - both within 5 miles and you will clearly see the difference. Medical City is the only FOR PROFIT hospital of the 3 and it shows. Not near as clean , very little to offer people who need to stay for many hours on several days, parking is horrible, and our experience had us being charged (Medicare) for ICU rooms when we clearly were not in ICU and were not receiving ICU care (no dedicated nurse, no machines hooked up other than heart monitor strapped on which we walked around with on several floors, even went outside a couple times.......how is that ICU?). The bigger issues were testing equipment sitting everywhere in the hallway supposedly not working when we went for a nuclear stress test. The test was put off 3 times due to badly functioning equipment, then we had to stay an extra night (8 total just for a-fib which was being treated with meds only) just because someone couldn't read the test in a 4 hour period :-(( During that 8 day stay, my husband was skipped over 7 meals - he lost 13 lbs in that week because they would falsely have his scheduled for tests that never happened or got rescheduled and meal time had already passed. They even had in his chart a test scheduled on a Sunday! We all know random tests are not done on Sundays. We even overheard the nurses saying "why do they keep doing this stuff to this guy?" "they know we don't do tests on Sundays, I feel sorry for him." Then there was the 2 nights I left to go home when my husband was asleep about 8 pm and the front doors which was near the visitors parking lot - were LOCKED! I was told I had to go out the back where the employee entrance was and walk around the building........AFTER DARK.......DOWNTOWN!?!? Are you kidding me?? I was livid. There were a couple of good nurses, but just as many who appeared to be gabbing most the time and definitely had a chip on their shoulder if you asked for anything. During the 2nd visit for open heart surgery (not planned - told us we had to have it based on blockage seen thru angiogram (by the way - never get this test done if you can avoid it - get a calcium score test first or a different imaging test - shameless plug for excellent book that goes over alternative tests with less radiation and adequate information gained , just not the $$ they may want - read Paleo Cardiologist and have your eyes opened. You really need to know these things and not rely solely on the medical industry to do what is in your best interest. Also look into Dr Oracle ai program - awesome program accessible to all and used by many med students and physicians. Upon leaving this hospital on day 6 after open heart bypass surgery, the NURSE took my husband down to the loading area and put him in the FRONT seat (big no-no with airbags and open chest surgical healing) AND said there were no discharge instructions!! Seriously, a nurse told us this. I pulled the car out of the way for other people to get by, got out, left poor husband in car alone and went back up to the cardiac floor and asked about discharge instructions. The lady/nurse at the counter said "Oh, he never gave you one of these?" She held up a 7 page red letter typed cardiac care discharge instructions which had ALOT of things we needed to know about sleeping , sitting , coughing, meds, follow up time frames, etc etc etc. I said "no he did not, he said there weren't any!" and I grabbed it from her hand and left. I know the medical industry changed alot after Covid, but this is just ridiculous! Do yourselves a favor and ask and investigate and go inside and walk around the hospitals in your area BEFORE you need one!! Ask friends and famly - alot of them and get specific reasons why they liked or didn't like a hospital. Cute nurse NOT a good reason to go there. One toilet not working one day NOT a good reason to avoid that one. Be involved in your own life, your own decisions and your own medical care as well as that of your family members. Sadly it is a money driven field and many uninformed "clients" who would have no clue if they were being deceived..........unless they do a little digging and pushing when necessary. I pray your experience is better...........for everyone's sake.

Fly by night, lacking hygiene, and nurses that can't set up an iv even after 3 tries, no air…read moreconditioning in the rooms just a swamp cooler, tv was broken, sink dripped water non-stop, one of the worst Hospitals in Mansfield, Texas. I brought all my records and CT scans from July/2025 I was seen on Sept/2025 made them aware the Insurance may not pay for it, but ALAS I had Medicare, United, and Tricare, he ordered it.I have a recording of myself telling so to the Dr. and the young lady from African who did the scan was present when I said it, BTW this hospital makes you sign a document stating you're " a citizen?" let's make the stock holders and owners liable for this pile of excrement disguising as a medical center, no interaction from the from desk lady, they don't look at you. They're there to take the money.

Very professional food was excellent and received the best care for detox off heroin I've ever had…read more Been to rehabs and hospitals ands always end up AMA due to meds used that don't help. Nurses and doctors really listened and actually put you on individual meds after listening each day two or three times a day to different types of extreme sickness. I say individual care because my wife and I both went at the same time and our treatments were completely different. They do not use protocols like every other place uses. I have been to many Rehabs and hospitals and paid upwards of $80,000 to $100,000 in Michigan, Florida, San Diego and and Palm Springs, so extremely nice place and they all did and said the same thing. I was back using within a month. I went home after Trusted and though I used again it had nothing to do with what they did. I left after five days and felt as good as new. Didn't know that was possible. The only problem was IV, but that wasn't their fault I had used all my veins from heroin use. They even brought in an IV doctor to get my IV done correctly with an ultrasound machine. Been to over 40 hospitals and rehabs in my life this is the only one I would recommend.

Dr Mendoza was the only doctor that really found out what is wrong with me. Even with this disease…read moreI would like to keep using him as my doctor. Being he was the one that found it, the problem I have when he ask you to call him on this day or that you have to go through a call center that doesn't know what you are talking about. Every message I have left him many twice a week for 6 weeks until this I still haven't got a call back. So that call center really SUCKS. I have even made trips to the office but it was the days he wasn't there. If this gets back to Dr Mendoza I'm stocking him (lol).

Dr.Mendoza has been a godsend in treating my family. He is compassiinate, patient, listens and is…read morepurposeful in his protcol and care. Very personable and cares about people. Leaving a review as you sense he's not in it for that but for a higher calling. Thank you, Dr. And staff. Grateful.

Dr Menzies and his staff are top notch! I had seen another Dr previous to coming here and the…read moredifference in care is night and day! GO HERE!!

I had my varicose and spider veins treated here, and they did an absolutely amazing job! I used to…read morefeel so embarrassed to show my legs because of those large, ugly veins, but now I feel so much more confident. My legs look great, and I'm finally proud to show them off again!

Unprofessional doctors and staffs in a word. I don't recommend here for any reasons. Only good…read moreexperience was both husband and wife doctors were kind with taking times enough. However they tend to distract causes that patients have prepared and it results in revisit or call back where it is hard to reach doctor quickly. Mrs. Dr. Kim looks over confident with her treatment style. She and her partner Mr. Kim seem to forget basics as clinical functions. Moreover staffs have serious problems. No communication each other and billing / charging team are very unprofessional with big mistakes they have made. And they allegedly no longer accept medicaid and medicare. Note. They grew to this BIG level of business with many help of Korean patients who needed supports from language barrier but it's hard to expect quality of medical service now.

So I don't know how clean the office was, I was the only one there because I had an 8 am…read moreappointment. The nurse was helpful and doctor May Kim was great. However the office staff were DREADFUL. They attacked me when I got in for not filling out paperwork ahead of time - that I had repeatedly called to let them know I hadn't gotten. They didn't give me the right instructions for how I needed to prepare for the visit. I came in for a physical and the doctor set up an appointment to go over my test results. There was an issue with my insurance and instead of calling my insurance or finding a solution I was yelled at by a billing person who couldn't give me information. I was told I couldn't get my test results without paying $180 for the first appointment and $89 for the phone appointment. She refused to resubmit my claim to insurance even when I had the EOB that said that's exactly what to do - and other providers have been able to do. The hassle of the incompetent office staff is not worth the sweet doctor - go elsewhere literally anywhere else is better.

Wait was long but it was worth it. The nurses and doctors genuinely cared about my well being. they…read moregave me a EKG as soon as I got there and once I was in my private room they did my blood work. my nurses name was Sasha and she made sure to check on me often and you could tell she really did care unlike other nurses at different hospitals i've been too. this is my second hospital to go to and for the same reason and when I left I actually feel like I was cared for unlike Medical City Arlington. I was not treated any different because I dont have health insurance and I value that a lot.

The entire staff and JPS was fantastic after I was rear ended by a drunk driver in a truck off 820…read moreS in Fort Worth. I had a concussion - so I didn't know what was going on half of the time - a broken arm, and was in a lot of pain throughout my body, but had no real idea what was wrong when I woke up. They did X-rays, MRIs, found out what was wrong with me and put me back together. It was a very scary experience, but now that I'm better I can definitely say they are a very good trauma center. I'd highly recommend not getting in a car accident, but if you do and are near JPS, rest assured you'll be well taken care of. Thanks to everyone who helped me that night. You're the best!

My first time here for a colonoscopy with Dr. Parvrala. From the time I arrived to my check in…read moreeveryone here was very helpful. Once they take you back for post op they review everything thoroughly with you so you know what to expect and the duration of the procedure. What to expect before and after. This Baylor Scott team really make you feel welcomed and cared for that at time is the absolute assurance a patient needs. Definitely would recommend this location to my family and friends.

I'd give a 5 star if this place didn't play the identity game. It's hard to trust a doctor, nurses,…read moreor billing when they think you can change gender and pronouns. This is disgraceful.