Worst customer service I've ever experienced. Like we were on set of Pretty Woman. Little did the…read moreowner/manager know how much money my niece spends on prom dresses a year.....losers, honestly. Like the girls who never were invited to prom got handed money to open a store so they could bully pretty girls is the best description I can give.

The ladies were very helpful and showed so much grace during a misunderstanding. Unfortunately,…read morewhen I entered the dress number, it pulled up a dress similar to the one I bought, which led me to believe I had purchased a two-year-old dress. They took the time to investigate the situation, spent hours researching, and that's when I discovered the dress was actually different -- even though another website had not updated it to the 2026 version. They were wonderful and incredibly helpful throughout the entire process. They truly made my daughter feel like a queen. Please give this store a chance -- they will make your prom experience wonderful!

Very rude lady working register. Wouldn't recommend to anyone. Plenty of other shops with welcoming…read morestaff.

Great selection! The cashier was extremely friendly. I visited this store twice because the items…read moreare great quality and there is a lot to choose from. Great place to get souvenir shirts/sweatshirts.

I grew up with the Ron John in Coco Beach many years ago. I happened to be in Myrtle Beach and hit…read morethe store there. It brought back some good memories for me.

I was working in the Florida Keys for a little bit but ended up leaving early so I never got to…read moreexperience a Ron Jon Surf Shop down there. I came to this one excited to get some merchandise. I have been traveling the world for the pass two months as a final hoorah before I get a big job to help set me up for my schooling, little did I know that I would be low on money after my long journey around the world. I went up to the register to purchase a shirt, hat, and air freshener. $35 was taken out of my account which was all I had at the moment (which I had no idea). I asked the man helping me if he could cancel my purchase so I could keep my money, he had asked another employee what to do and she said the purchase would have to be finished since the card reader had taken the money and needed the other $13. The man called up staff to the register, and for the few minutes I was waiting, my cousin came up to see what was going on and finished the payment (which I am thankful for). I have worked retail before and I know that the purchase could easily have been cancelled. As happy as I am to have gotten to go to one of these stores, being able to have money in my account would have been a whole lot nicer.

I've been a patron for years. Recently the quality of the products has dropped. I bought 2 hoodies…read morethat started to fall apart after one wear. $65 sweatshirts. I called and let one of the employees know. He said the owner would call back and make it right. I never got a phone call. I returned today to show them the sweatshirts. The thread was coming out of the sleeves. The cashier told me they were falling apart around the collar too. I spoke to that same cashier and she told me to wait for the owner and to look around. She went on to show another customer every hanging t-shirt in the shop. I approached her a second time and asked if I could just talk to the owner who was standing right there. She explained the dilemma and he looked at me and said "we don't carry that anymore". I said ok I was told I'd get a call back. I spend money in here all the time. I want you to see your product. He then said "do you want me to send you one when they come in?" You're gonna send me a hoody that you're no longer keeping in stock? I said, no thank you I am not trying to reinvent the wheel here but you should know what your product looks like. Ripped after one wear. The owner is not interested in making it right. Make your own judgement as to whether or not you want to spend your money here. I'm good.

We have passed this store for years without stopping, but we finally decided to stop in. Village…read moreSurf Shoppe is a small local shop with mainly clothing and surf equipment. It's actually bigger than I expected when we went in. The employees were friendly. The clothing seemed to be higher quality than you can get at chain stores. There were several levels of boards for surfing and riding waves.

If your favorite girl's got more curves than average then this is the place to find her some…read morewearables that fit. There's something for all adult age ranges from late-teen to grandma in here. If her chest exceeds the available supply at Vicky's Secret then bring her here - her cup isn't likely to overfill these. Caution, this stuff has more fabric so costs more. Quality is pretty good though, you won't be replacing it next week like you do over at Big Blue Store.

We were in town visiting for my daughters birthday and decided to hit up the outlets. I've always…read morewanted to stop by a Torrid but I'm a weird size. I'm a 16 so I'm right between average and plus sized. As soon as I walked in Amanda made me feel right at home. I told her I was looking for a bra, she sized me, and then did it again just to be sure. In less than 20 minutes she had me sized, picked out the perfect style, and in the most comfortable bra I've ever worn in my entire life. I live near Charlotte, NC so I'll definitely be shopping at Torrid again, it just stinks that I won't get to interact with Amanda again. Hopefully all of their associates are as great as she was!!

Only left one star because the sugar life store that's attached is vibrant and cute. Other than…read morethat their prices are deceitful. I grabbed the tie dye hoodie from this rack (pictured) and was charged 5.99. I told the employee as they rang me up the rack said 3.99. They would not honor the advertised price. I then stated I can bring the other hoodies over there as well or they can walk to the rack with me and see the sign that I read. They refused. I asked the man who appeared to work there if he worked there. He said no and continued to organize the store and stand at the door. Clearly he worked there as he continued to talk to employees and sat down on the furniture. Another dishonest person in the store.

I saw a insulated beach tote in their window, was not in the store, went looking to other Eagle…read morestores, They did not have the one I liked or wanted.... The people..staff at that specific store would " not " reach to the window & get it for me!!?? They lost a good sale! They didn't care, were trying to make me buy a different one, I said no, I wanted the pink one in the window!