A+ experience and the best quality hat!…read more These guys know what they are doing and will shape you a great hat!

Excellent experience at The Best Hat Store! I went in on a busy Saturday and the experience was…read moregreat. The team was short-staffed, but they were friendly and professional the whole time. The selection is second to none. They will shape it specifically to your head right there and in no time. This alone adds to the value of the experience. They're experts! I won't go anywhere else. The Best Hat Store has won my business!

All i can say is don't deal with this guys, save your money…read moreThey don't call you back , i had a hat done for 300 dollars it was supposed to be hat call the coach like Tom Landrys ( Fedora ) IT WAS NOT AT ALL !!! they are never open

Bought my last two hats here. Can't find enough good things to say about these folks. Friendly and…read morevery knowledgeable about their craft!

Beautiful hats!…read more Couldn't decide which one I wanted! I want them all honestly! The store is located inside of the Dover hotel. I decided to go with the Stetson hat with a scarf. So cute. The hats are pretty pricey. The customized ones are like 140 and Stetson hats are like 200. They also have clothes and etc.

Amazing Experience! A girl named Kayla was such a huge help and completely turned around the…read morenegative experience I just had at their other store a couple doors down. I visited their main Fleastyle store in the stockyards, paid for an appointment, and struggled to design a hat. They handed me a tray and then silently walked away without walking me through the process. It seemed like they were too busy doing other things to even make a connection with me. I wish it had been more personal and engaging! I didn't even end up making a hat and I got directed to go down to Wide Brim , as there were predesigned hats there. I thought about not even going to see the other hats because I did not want to experience the so called 'customer service' they provided. My husband talked me into going down to the other store just to see what they had and I am so glad I did. After walking in I started trying on the hats and started to get a bit frustrated not being able to find one that fit my head and Kayla quickly stepped over and explained exactly how they worked. After talking to her and realizing she had only been working there about a month or so we were shocked at how incredible she treated us and how much she knew about the hats! With her help I actually found a gorgeous hat that was perfect and after buying a hat box she even took the time to close the store and run to storage to get me one! Overall she turned the entire hat search into a blessing!

Crafty uniquely Fort Worth Western goodies. Right on the…read morestrip of downtown forth worth. Walkable and shopable

What a store! The selection was top notch and such a clean and organized store. Prices reflect…read morequality items and service was fabulous! This store reminded of a mom and pop store they were so helpful and friendly. 10/10

Service was excellent... prices were expensive.... But if you want an authentic western hat this is…read morethe place.

Bought an adorable pair of earrings and a frame. I wanted to buy a scarf but there wasn't any info…read moreavailable about the artist. Call me old fashioned but if I'm going to spend Hermes money on a twilly I want to know more than, "it's made of silk by a local person." The boot person was outstanding! He advised me to go back where I bought my boots (a famous place here in Austin where we live) and have them stretched. Because of his patience and kindness we will be back for a custom pair even though I don't really wear western wear. A girl can never have too many shoes. Right?

We've never actually visited the Burleson store location, but we had the pleasure of meeting the…read moreteam from C.B. Fincher's at the Stock Show where they had a booth selling Justin Boots -- and the experience was outstanding. Earlier that day, we visited several other booths and honestly felt disappointed. There was very little assistance, and most places seemed overpriced and uninterested in helping customers. Then we wandered into C.B. Fincher's booth and were greeted by J. Morton -- and everything changed. J. helped fit our twin boys and was incredibly patient with them as they tried to figure out what they wanted. He had them try on multiple boots in various sizes and took the time to teach them what to look for in the "perfect fit." He didn't rush them or push a sale. Instead, he focused on making sure they understood the fit and felt confident in their choice. He also made sure we, as parents, were completely comfortable and happy with their selections. The boots worked out great, the price was very fair, and the quality is excellent. What really stood out wasn't just the product -- it was the service. J. Morton was a true salesman in the best sense of the word. It was obvious that he cared more about making us feel welcome and taken care of than simply making a sale. Great prices. Great quality boots. But the real star of this western store is the people. Real quality products and real quality people. We'll absolutely be back. If you'd like, I can also shorten this into a more punchy Google-style review version.

Nice folks, the kind you want to continue to do business with. We'll definitely be back.read more

Stopped by yesterday because I was in the area. Super cute apparel for women and men including…read moreapparel that isn't western per say. They also sell a lot of hats, socks, sunglasses, shoes and much more. I'll definitely visit again next time I'm in willow park!

Great experience today. Got some new Anderson Bean bootS! Great store; check it out and get some…read morenew boots too!

Large store with a wide variety of western wear, hats, accessories, boots and souvenirs. There's…read moreeven a small bar in the back! Decent prices, great selection and great service! Always a favorite place to stop in while we are at the Stockyards!

Don't bother coming at 445 on a Sunday you won't be allowed in. Was hoping to buy something I'd…read moreseen the day before but door was shut in our face saying it was 5. It was 445. I could see if it was 459. But 15 mins early? Might as well say you close at 445.

Worked with Preston in the hat section. What a professional young man. Honesty and integrity are…read moreoften in short supply but not with him. Thank you.

As a tourist visiting Texas for the first time, the Fort Worth Stockyards is place to stop at. You…read morefeel like being in an Old Western town. I wanted to buy a pair of cowboy boots and Cavender's was the first place I stopped at. Compared to places like Lucchese's, this place has boots that are on the affordable side. The first pair of boots that I tried on were the ones I ended up purchasing at the end of the day. I opted for suede instead of leather, since I was looking at them for more of a fashion statement. What I love about my boots is that it doesn't really look like cowboy boots and I could wear them with anything. Jimena was the employee who had kept them on reserve for me while I perused the other boot stores to see what else was out there before making a commitment. I am so happy with my purchase and I highly recommend coming here.