Not what they seem to be. Sales team is great at selling but once they make the sale, the customer…read moreis forgotten. The company is horrible at following up when there is a problem with their product. Also, the installers damaged my furniture but the owner insinuated that it could have been done by myself. All this after months of trying to get someone to rectify the problem. I was horrified that the head of a company can speak to a customer that way.

Very knowledgeable and friendly staff. Flooring America's installation crew is just as friendly and…read moreprofessional. Highly recommend.

They did a beautiful job installing carpet in our house. They had a great selection, excellent…read moreservice.

We were happy with the carpet quality and information Kevin provided regarding price and scheduling…read morebut the installation was another story. We were very clear that the carpet was being installed on the 2nd floor and the rooms are large, which they knew. The installation crew of 2 people, a man and woman, arrived as scheduled (8am) and began removing the carpet. The shock came when I saw that the man was putting the old carpet/padding through the window and onto the roof. After there where 4-5 rolls of the old carpet/padding on the roof, he climbed out of the window and threw them to the ground. Frankly, I about had a stroke! Not only was that extremely dangerous but was not good for my 2 year old roof. Then they tried to move the new carpet out of the truck but it was too heavy for the 2 of them to move, so my husband and I helped them get it out. They cut the carpet for the largest room (20x17) rolled it up and the man carried it up the flight of stairs to the room and dropped it. It hit the floor so hard that it knocked a picture off the wall downstairs and shook the entire house. I ran to be sure no one was hurt but he didn't look at all concerned, but he didn't carry additional pieces upstairs until additional help arrived at about 1pm. They continued putting old carpet/padding on the roof and then throwing them off. They worked quickly laying the carpet and putting things back. They clearly were not coming back on Friday morning to finish putting things back or clean up the debris in our yard. Perhaps, we made the mistake of moving things into one room to save time. The carpet does look nice but I'm not sure that it will stand the test of time; only time will tell...

It's not often you come across a business that's such a pleasure to deal with, but this one really…read morestands out. We're new to Anderson and so happy we stopped in. From start to finish, Genny was kind, helpful, and truly cared about making sure we were happy with our carpet purchase. She made the entire process easy and stress-free. Great customer service and quality product. The installers were professional and efficient. Next project will be our wood floors and we definitely will be back. We couldn't be more pleased!

The fact that MICHAEL came here and said ONE thing to me and ANOTHER to my rent company don't sit…read moreright with me at all. I DO NOT APPRECIATE MICHAEL coming to my home and telling me that he would send his workers out one day next week in advance when he submit the report to my rent company. He said , he would tell me one day in advance so I could move my furniture where he could pull up the carpet , he also stated , his guys would move my bed. I walked him over SEVERAL weak spots in the floor and if he FELT LIKE HE DID'NT WANT TO DO THE WORK OR THERE WERE NO WEAK SPOTS THEN HE SHOULD'VE SAID THAT!!! Another fact is I called TWICE and left a voicemail on Michael phone and there has not been a call back to me! However , I will be leaving a review most definitely!! I Do NOT appreciate this encounter at all.

We bought from Lumber Liquidators and had the install from SW Contractors…read more Although the flooring material turned out to be a MESS.. (never will buy through LL again) Steve worked with us and tried to help us in our claim we filed against LL.. It was a perfect install, the material was bad. I appreciate Steve going above and beyond.

I had met with a few flooring companies before finally deciding on SW Contractors through Lumber…read moreLiquidators' third-party referral program. I was skeptical as they are the only contractors Lumber Liquidators refers to but I can understand why they maintain that referral relationship: SW Contractors are top notch. Our job was an involved one as we were ripping out tile and carpet throughout our downstairs and putting down hardwood in the kitchen, living, two closets, hallway, bathroom and entryway. Steve came to the house and was able to give a detailed (and pretty competitive) quote right then and there. We had some tight scheduling issues as I wanted the rest of the family out of the house for the install. Laura, the business/office manager, worked with me to get our project scheduled on exactly the days I needed. The crew of three arrived and immediately got to work. By mid-morning, they already had ALL the demo done! Jose, William and Eduardo were fast and meticulous - even taking extra (unexpected) steps to minimize the mess (which, if you've ever removed tile, you know there is a LOT of mess!) They hauled away all of their waste when they were done, too and even kept their work area neat between project days- something I didn't expect but really appreciated. I LOVE my new floor. We went with the taller baseboards as Steve recommended and the finished product is gorgeous, contemporary and SO clean! Laura was even helpful in getting some questions answered for me after the install was finished and emphasized that they would be more than happy to come take a look at anything should I have any concerns.

Harold is great and we have been using him for years in our rental property. Not one problem with…read moreany of the work he has performed. We live out of state and he is always available when we need his services. He does the yearly painting/carpet cleaning and other maintence that is involved in a rental property in Clemson.

From the owner: Whether you need work done for your residence or commercial property, trust the competent and…read moreskilled professionals at Kephart Services for quality and reliable services. Locally-owned and operated, trust in our 35 years of experience to provide you with nothing less than quality service.

Very happy with quote process and the work. The carpet took a while to dry after the cleaning.read more

From the owner: Specializing in carpet stretching over 30 years experience as a previous carpet layer as well. Very…read morereasonable prices. Check out my Google reviews on Carpet Stretching of the Upstate

Well it happened!! Not only did we find someone who arrived…read moreexactly when he said he would. But was curtious, friendly, knowledgeable, and professional!! Turned our Spanish quarry floor back in time by ten years. Did two rooms of carpet, and was finished in less than three hours!! top of the line equipment..state of the art!!! And very reasonable. This us a rare find and a keeper. Would not only recommend, but stake my credibility on it!!

From the owner: Palmetto Carpet & Floor Cleaning has been cleaning floors for 29 years. We specialize in carpet…read morecleaning, tile and grout cleaning, hardwood floor cleaning, and upholstery cleaning. Our products are safe and non toxic. Carpets are deep cleaned and typically dry in 2-3 hours. We service commercial and residential in Anderson, Greenville, Spartanburg and surrounding areas.