Wish I could give less than one star but it won't let me. My mother went there to get her nails done and she was going to explain that the nail polish didn't last a week. As she is explaining the nail tech AMBER acted extremely unprofessional! Threw her nail tool and refused to finish my mother's other hand and then AMBER'S husband told my mother to leave and that they have the right to refuse service. This is ridiculous!!! This business will be reported to the BBB and licensure board! I hope this doesn't happen to anyone else! Clearly with only two stars it might not be a first!! read more

Pedicure was great, needed a full set too. The guy was rough made my fingers hurt. Then I wanted long stilletto style. He left them so thin and the shape was awful. I've been in this business for 26yrs. I'm only retired. I had to go home reshape and add more acrylic. This was a total waste of my time and money. My total came to $239.00!!! 2 pedicures (me & my husband, I did get gel on my toes) everything else was for a crappy full set that I had to redo! I will never go back. I just wanted to treat myself but obviously that was stupid of me read more

I'm pretty sure they are ripping people off here. I've been getting my nails done for years, and in many different states, and I've never been charged this much. They charged me $65 for a full acrylic set with gel nail polish (that wasn't even applied to the whole nail). The tech seemed impatient and frustrated when I asked that my nails be shorter. He didn't shape the nails enough, so they turned out so unnatural looking. I spent so much time filing and fixing my nails. And I'm not sure why they think it's okay to charge so much in Roswell, NM, especially for the poor quality they provide. Just a waste of money! I do not recommend this place. read more

I went in to get a full set and a pedicure . My nails came out very thick . I do not recommend for anyone to go there . The pedicure procedure was very nice though . It's overpriced for the poor quality services they provide . I asked to get short nails and the nail tech didn't really acknowledge me . Everything feels rushed and I didn't feel comfortable because it felt like I had to ask for things to get corrected too many times . Definitely an uneasy moment for me . I paid $70 for a full set of short nails I didn't like and $70 for a pedicure, for me that's overpriced . I hated my nails so I went back the nail tech just shaved them shorter uneven and painted them a different color. The nail gel chipped off the following day and now I'm stuck with nails I do not like. I went again a third time bc the gel on my nail was peeling and the employee tried saying I came two weeks ago so I had to show them the receipts to prove I had been there recently . Overall a bad experience and bad customer service . read more

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If you make an appointment ONLY book with Amber. She does an amazing job. I've booked with her for a while and am happy with her work read more

USA Nails and Spa - Nail Salons Near Me - Roswell, New Mexico

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Went in for mani and pedi. Went back to advise of mani there was streaks. I was calling for mini and pedi today and owner hung up I tried calling several times and she never picked up has caller idk. Now was that professional I feel I have the right after paying 45.00 for a mani to go and allow them to hear me out. read more

disgustingly filthy & poor quality service. i wouldn't recommend my worst enemy to go here. read more

USA Nails and Spa - USA WILL RUIN YOUR NAILS - Nail Salons Near Me - Roswell, New Mexico

I dont like this place. They really do not take their time with nails. The job is always sloppy. If you get a full set the nails will be thick and uneven. They dont do it all the way to the finger so you have to get a refill EVERY week. Wait time is always forever too. read more

Pedicure was HORRIBLE the old man did not scrub the bottom of my feet, cut my toe nails too short, there was no massage. My nails came out all crooked, and uneven, also the thumb was messed up. I went back 3 days later to have them fixed because I got busy and as I walked in Amber the owner looked and said there is nothing wrong with them and that I'm just too picky! So asked her if she could take them off and she still tried to charge me $10. Rated 10/10 THIS IS THE WORST PLACE EVER!!!!! If there was a negative I WOULD GIVE A NEGATIVE 10!!! read more

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Horrible horrible service every time I get my nails done here I have to go back to get them fixed. This time I finally complained and was told BY THE OWNER that it's my fault even though I have tried all the other stringer nail options just to be sure it not me.! She then told me in order to get one nail fixed I would need to wait 2 hours! FYI I just paid $150 for a mani pedi only to return to be treated like trash. read more

people of color,be aware!! i went to get my nails and feet done the owners never greeted me,i sign in and waited 45 minutes a lady came in the owner immediately took her, the parents of the owners was also done they never looked up and started cleaning there areas, the man finally came and told me to sit down and he was very aggressive doing my nails and feet, i asked him did he a bad day he stated no! after that he went to charge me and i was suppose to pay 95.00 instead he charged my card 135.00 ..i called him and told him about the charge he stated his prices is going up that he has not recieved his new price sheet!! i told him this is misleading and you need to be reported to the state!! i called my bank and told them the problem they refunded me back my money, im shocked at this business of the narrow minds of a business will treat you with disrespect!! i will never step foot in this business to support them again they don't deserve my money! they should put on there doors no blacks allowed! maybe they will get the communities attention!!! sad and pure wicked!! read more

Zero stars! My feet looked better before and that a long shot, expensive and rude man who did nails! It was horrible ! He fucked up and I told him so and he literally dug his nail into my skin! I could feel the heat from the tool on my skin because he was grinding roughly! Don't go often but definitely the WORST expensive experience I've ever had!!! read more

The guy that did my nails was in a major hurry and was super rude. I will never go back.

Worst place ever! The workers are so fucken rude. Not only did I not get greeted, but I waited an hour just to be seen for a pedicure. Then, I was asked why I wanted a pedicure. Well umm cause I need one. I was then asked if I needed a massaged. Well fuck doesn't it come with one? I asked the girl if she was having a bad day and just said no. She didn't even care to ask anything. So I said fuck this, I would never treat a customer the way you are treating me. She then told me I could leave and never go back. Oh no, trust me I won't go back. Fuck this place. If they are gonna be racist, then they should go back to where they came from. End of story. read more

If I could give this half a star I would I was way over charged I got gel for my 4 year old and a pedi I got my 6 yr a pedi I got pedi with full set and got my sister a full set it was all together 407.60 plus 10 per 4 people who worked on us if I add it up correctly it should have only been 255 if that when I tryed to add it up my self they al started talking over me and arguing and when I showed them the just kept getting more mad and my friend had to make me go outside I was so mad she then payed the 407.60 but what was I saposto do they also dnt listen when you tell them things are two hot or burning or not to use the cheese grader on your feet and tryed to hide when you bleed like come on people this was my 1st time there and we will never be back and it's usually a weekly thing about 5-6 of us go do. We will definitely recommend no one else ever go there enless you want to be over charged for crap work and one coat color or gel also they should never use an automatic sander on baby nails my 4 yr is still cry about how bad her hands hurts read more

This place was a typical nail place. No beverage was offered and no explanation of services were given. I felt they were in a hurry. Overall okay service. read more

USA Nails and Spa - Pedicure! - Nail Salons Near Me - Roswell, New Mexico

The WORST experience I have ever had at a nail shop. I left BLEEDING. The mother or grandmother is the one who performed my mani-pedi. I'm new in town and wasn't sure which service to go for so I went with a basic mani-pedi. After an almost 30 minute wait during which time I looked at the list of services to decide what I want. I get to the back and she brings up another price list with a bunch of random information. I don't like to be rushed, and thought to myself, if that was the service menu you use, why is that not up at the front so customers can look through and decide un-rushed, rather than having someone literally standing over them waiting for them to decide? I didn't say this though. I told her--well one of the younger ladies who worked there helped me explain to her-- that I wanted the basic service. I guess she didn't like that I did not choose a more expensive service? Not sure. Those who have been to a nail shop know when a technician is being rude, just from her mannerism. Rather than motion or say to switch feet so she can work on the other, she would just tap my feet or shove them, very weird. But I stayed quiet and respectful because she's elderly, and I wasn't raised to make a fuss, maybe she was having a bad day. The pedicure was RIDICULOUS. The actual work on my feet was over in 5 minutes, poorly clipped cuticles and then she rubbed my feet with a pumice-type pad and some miserable warm rocks. I already had a bad feeling about continuing with the manicure seeing how terrible the pedi was, if the mani was anything like the pedi, it would be subpar at best. But she was already set up, and I didn't want to be rude. When she started working on my hands I was just underwhelmed. The cuticle clipper was so dull she was literally just ripping the cuticles off. AGAIN, I was quiet. No point making a fuss. I just planned to never return. Then she CUT ME. I kid you not. She cut my cuticle so deep I was bleeding, like drops of blood pouring from my finger-- I didn't even know that was possible from a cuticle clipper. So either this woman is grossly inept or she did it on purpose. Either way, I just stood up, said nothing to the girl as I went to pay FULL price for a terrible pedicure and a manicure from hell. I wasn't seeking a discount, couldn't care less, which is why I quietly paid, without mentioning to her I'd been cut. But the bleeding was so much I had to ask for a tissue at the front, then the young lady tried to put some "medicine." Do you know how bad one has to be, and how horrible the tools have to be to cut someone that deep? In all my years, I have never had an experience so bad. If I could give zero stars I would. Go at your own risk. Hopefully they clean their tools appropriately and are not going around cutting people and passing around blood-borne diseases. I only came here because there are very few options in town. I should've stayed home. read more

I DO NOT RECOMMEND‼‼‼‼‼ They are always in a hurry they were in a hurry that they made one of my nail Bleed , I had gone one on the 9/21/17 to get a nails set with gel and payed 45$ then I went on 10/3/17 and got a refill & difference color and two nails that broke and payed 42$ I should of just got a new nail set. And he the lady owner husband was in a hurry the whole time I was so angry because he had hurt my finger and he didn't even ask if it hurt he just continued‼‼‼‼ read more

Have been to the establishment twice. The luck of the draw I have received the service of the men. The older man (60ish) left me bleeding and acted insulted when I complained and pulled my hands away. Further more his picture was not up with the licenses. I do like their dip gel nail service. read more

Moved to Roswell last year and found it very difficult to find a decent nail salon. (I won't mention the names of others I've tried, except to say that I did not have Joy or feel Happy after going there.) Very happy with USA, so far. Altho the wide variety of pedicures available is a bit dizzying, LOL. read more

I walked in for a pedicure with no appointment they got to me quickly. The older gentleman did my pedi, he took his time and did a great job! They seem to be very clean once the lady was done with the pedi next to me she went to disinfecting the tub! If I'm ever back in Roswell this will be my salon! read more

USA Nails is my salon. The owner, Amber, is awesome. I moved here from Dallas,TX and found Amber. I get the dip nails and was afraid that Roswell didn't offer that. Came to Amber and she does so much better than what I was getting in Dallas. I have also gotten other services and dont have one complaint. I even bring my own beverage, if you know what I mean, and in moderation have never had a problem. I am dedicated to USA Nails for all my salon services read more

Ty was awesome. Got a Deluxe pedicure. Will definitely return whenever I'm in town. Wish they were in Albuquerque. Cleanest nail salon I've ever seen. Amber did great eyebrows. No pressure to sell extra services. Very impressed. read more

They cut my nails way to short . Pedi was good and there salt scrub was nice did not offer free water .