A month ago, they charged my husband's credit card $60 AND my credit card $60 for renewal. I have…read morecalled 3 times and stopped in the store (they can't help) and to date have not received a refund. Also, neither credit card is the one on file for pick-up purchases and thy couldn't explain how and why they had alternate credit cards. Zero stars

As most have experienced home remodeling and construction can be an arduous challenge. After…read morecontemplating several alternatives for our home we chose to work with Dillman & Upton primarily considering our initial experience with their designer and our perception of their team's quality Beginning with our first conversation, we believed that our designer provided sound advice and guidance, had valuable experience, was knowledgeable, considerate, thorough, and accessible for advice, suggestions and questions. The designer proved out, thankfully. Interactions with the D&U office staff were overall good. A significant surprise was the assignment of both subcontractors other than D&U's usual team. While it is impossible to directly compare our subcontractors with D&U's longstanding team, our's did not have deep, meaningful, value added experience dealing with D&U schematics, overall design and details. This required or significant involvement of our time to interpret details of the blueprint to affect the design goals. We had to call our designer and adjourn major meetings several times for reinforcement of the construction details. Requesting and requiring that some work being redone and changed to conform with a specific design specifications. We had to be our own advocate for a correct job and request repairs for damages to our home (three walls which require our own sanding, priming and repainting). Most disconcerting we had to be our own on-site project manager. A very important aspect we believe dealing with D&U would have provided. Perhaps D&U will say this is over stated and normal construction angst. However, we do not believe it was completed in good faith, as contracted and representative. It was far more tension to get what we paid for wanted or believe was appropriate. In retrospect we believe that the subcontractors should've been highly versed in D&U design goals and had the ability and desire to fully comprehend blueprints and call D&U directly when necessary to discern and clarify. Is this the best craftsmanship that our community offers? Opportunity for improvement include addressing all of the above concerns. Additionally, the price, documentation and communication regarding change orders must be improved. We recognize that some contractors or self-motivated and completed high-quality work, the first time. At our projects conclusion the project, while painful several times, was mostly completed successfully.

We are very happy with Shelby design center. They Installed our new Kitchen. New Wood floors…read morethrough out the out Including the basement. They also did two bedrooms in carpet. They were their own time. Did a wonderful job. I would recommend she'll be designed centre to anybody.

Large selection of lights for both indoor and outdoor. Friendly helpful staff that tries to help…read morebased on your style of home and decor goals.

Sales staff extremely nice. And helpful. The problem I have is with the King Hickory leather…read morerecliners I purchased 10/1/2018. I also purchased the Guardsman insurance on the chairs. Do not purchase it, waste of money. First thing is the chairs I thought were made in USA are made in China. Look to make sure your tags say made in USA. Now the quality of product. One chair leather is worn by dog walking by. Second chair seating pad rip and also ripped cushion. Put claim in with Guardsman and was not covered because of manufacturer defect and do not cover body oil. I was told to resubmit my claim which I did and waiting to get a reply. Read Guardsman reviews from other Customers. I wish I did instead of believing Victoria.

A nice family business that has been around for almost 100 years. Obviously they are doing…read moresomething right. When we lived in MI, we purchased our sofa from them. So many styles and fabrics to choose from in the store. What I liked was that the staff just let us walk around without being pushy. They were very knowledgeable, friendly, and knew design. The owner even came out to welcome us and ask if there was anything else they could do for us? It was refreshing to get great customer service in today's time. What a great find!

Found that out our drain cover was damaged from the lawnmower. Took a photo and measured, staff was…read moreable to quickly find what we needed. The inside was very organized, staff very helpful, price appeared within normal limits. He will certainly return to Warren pipe and supply for any future needs of the community.

This is a terrific store to visit. It's more than just pipes. They have everything to help you…read moreimprove your home. From hardware, showers, toilets, plumbing, water tank, sump pump, screws, etc.. The people that work there are very knowledgeable about everything in their store. And they share that information with you to help you improve your home. I highly recommend them. Much better than the big square stores.

My go to rug cleaner! We have wood floors in our home so that means we have a ton of area rugs…read more Never had them clean before and felt it was the time to do them. Called and was told that I can bring the rugs to the store in Oak Park or the truck will come to my home and pick them up. I opted for the truck coming to my house to get them all. If you drop them off at the store they gave a discount. Be prepared to wait though! Lots of waiting for a phone call for them to update you on the progress of your rugs. I think overall from my first phone call to the rugs being re-delivered took over a month. Their communication was pretty good - they called to let know the status of my rugs and if I wanted certain extras like a stain resistant coat. The guys who came to get our rugs were professional and quick. They took 4 big area rugs and a hall runner. They never told you a price until the guys put all of your rugs back where they go in your home. So I wish they were more upfront about the price. The price was worth it based on how clean my rugs looked - they all looked new. All the stains and marks were gone! The guys who came to put the rugs back were patient with me trying to remember how the rugs were laid. Pro tip to take pictures of how your rugs were laid before they take them. They also would move my furniture so my husband and I could shuffle the rugs back in place.

Thank you, Hagopian, for the continued amazing carpet cleaning over the years!…read more Hello Tim & BachiriT, I just wanted to send a quick note to say a huge thank you for cleaning my carpet on June 25, 2026. I am so impressed with how thorough the job was, especially with getting out that stubborn stain in the living room. Your team was incredibly professional, arrived right on time, and was so careful when working in my home. The carpets look and smell fantastic, and it is such a relief to have them looking clean again. Thank you so much for your hard work, integrity, efficiency, and great service. I will definitely be recommending you to friends, family and calling you back for my next cleaning! Loyal Customer, Daisy

Jason Hadden took excellent care of me today, from the phone call to the acquiring of said…read morematerials. They had what I wanted and it was in stock. Excellent service

My contractor had 16' pressure treated deck boards delivered from John's lumber. They really looked…read moresad and they were filled with knots (about 10- 15 knots per board). My contractor specified that we wanted "premium" boards - but the sales guy at John's told him that "premium" was just a marketing gimmick. When I called he gave me the same excuse. When I asked about the #2 & #1 stamps on the boards - he just reiterated his stance. I then called Fingerle Lumber and asked about pressure treated premium boards - they gave me the real scoop and I ordered new boards from Fingerle. They are beautiful, and almost knot free. They are also stamped "premium". We returned the sad boards to John's. Why 2 stars? Maybe the sales guy was just uneducated or new- benefit of the doubt.

Very clean and modern looking inside. Everything for your cleaning needs and office / restroom…read moresupplies. They also carry heavy duty vacuums and floor cleaners. I noticed a couple short aisles with PPE (Personal Protection Equipment), such as hearing protection, an assortment of gloves, safety shirts and safety vests, hard hats, eye protection, first aid kits and the like. In addition to industrial and commercial accounts, they also sell retail.

Last minute supplies in this current world for COVID-19 sanitizing and disinfecting is impossible…read more Or so I thought. Not only did I get enough products for 8 offices I got it all delivered the next day. Eddie was so very nice and was grateful that I was nice and not picky. I could not have had a better experience. Thank you so much and give Eddie a big raise! He deserves it!

Stone Age is a GREAT place to go to for your landscaping needs. I just wante two small bolders…read moreand was treated like I was buying a yardful of them. Jim was fantastic and catered to my requested and offered to deliver them that day even. He showed up with them and placed them for me exactly as needed. He's extremely pleasant and fun and his prices are VERY reasonable. I would recommend him highly for any landscaping need! Thanks, Jim for such great service!

This Friday 8/19 and I just got off the phone with Stone Age to ask if they carried a particular…read moresize and color of patio brick. The man who answered was rude, arrigent and did not want to be bothered. He told me if I can't find the color stone I need to buy some spray paint and paint it. WOW don't know if I'd ever do business with this establishment. So sorry I interruped his day. I thought they were in business to sell landscaping products. Hopefully he was just having a BAD day......don't spread it around.