This was my first time using a travel advisor and I'm so glad to have picked BTA. Kim did an…read moreamazing job of putting together an itinerary for our trip to Rome and the Amalfi Coast. There were minor glitches in the beginning but we worked them out and their responsiveness, communication, and updates even during our trip were very much appreciated. I'll be using them again for our next trip!

SONESTA ES HOTELS is a gem and very affordable! The general manager, Kelsey Knutsen, Mike Remley,…read moreSteve Spivey and Angie, were excellent hosts. The room is spacious, very clean and the bed is so comfortable. The room has everything you need and the breakfast has every imaginable perk, e.g., silk milk, oatmeal with a large assortment of topping, a pancake machine and so much more. The staff is superb and make you feel at home. Ths Sonasta ES is much more than five stars!!

Christie is absolutely amazing! She has so many recommendations within the Scottsdale area. She…read moreshowed up on time, was able to accommodate 6 of us with our luggage. Took some of us to the airport and helped the rest with a later flight with a place to go. She also went out of her way to help one of the members in our group with a box so that she could pack and check an item she purchased. Christie's service is extraordinary and we will definitely use her again.

Incredible experience with Kristie! Our airbnb needed us to leave sooner than we expected so we had…read moreto quickly scramble to find a place to store our luggage until our flights later in the evening and we didn't want to lug our luggage around all day. Kristie showed up in 10 minutes to take 11 bags! She met up with us twice to return the bags for folks departing for earlier flights and ended up driving the last group to the airport for an extra fee! Such great advice on places to go, great communication on pickups and dropoffs, and overall just a great experience! Thank you so much !

I was able to score two condos in Orlando through the RCI program for the cost of only a couple…read morenights in one unit through gokoala or Vrbo. Super excited for our Hawaii trip this winter too!

They have to book your cruise or any trip as the travel agent wit you on the phone so EVERY call is…read morea minimum of 1 hour. It is exhausting. They give you credits to use against trips but if you gave $1000 of credit and your trip is $1000 you may get $100 of credit towards your trip. You will never make your money back you invested. They also promised a 5% back on every cruise booked through them, after the cruise is completed. We did that and very conveniently...no cash back. They never heard of this, we do not know what this is...buyer beware. Stay clear.

Christe who owns the business was thee most friendliest and helpful local. Not only was she willing…read moreto pick up our luggage, she offered us a ride to breakfast and recommended where to go as we had an entire day to spend while waiting for our flight. She also went above and beyond and picked us back up to bring us to the airport. She was helpful and very generous. Using local business sure was in our favor and we will definitely be back to use her services.

I lost my passport right before my trip to China so I wasn't able to apply for a Visa until the…read morevery last minute. There's no embassy or consulate here in Arizona so I was looking for a place to apply for me. I called and they required no appointment so I just walked in and was seen right away by Tina. She made the entire process super easy and even gave me her email so I can send in some documents I had forgotten at home. The whole process probably took me about 15 minutes. If you are applying for a Chinese Visa, bring your passport, a 2x2 photo and your license. You are able to download their form online or fill it out there. Super quick service and I was able to get my Visa approved before my trip. Their office is located on the West Wing of the building so it's the farther building in the back after you enter the parking lot. Suite 106.

I just received my Chinese Visa, I had the paperwork all filled out ahead of time. I had all my…read moredocuments ready and when I walked into global travel I wasn't even in the office for 10 minutes, the lady (wish I could remember her name) was very pleasant. She looked over my paperwork to make sure everything was in order, she told me my visa would be ready in 2 weeks. 1 week later I received a phone call my visa was ready. Very fast and efficient, I was very glad I went to Global Travel. I would definitely use Global Travel again.

The best service ever. Renewed passportS came in less then 2 weeks. Have not expected such a quick…read moreservice. Highly recommend.

Abyon and his team have the best passport office in Arizona. He caught numerous mistakes that I…read moremade on my application prior to sending it. Avion is an exceptional customer service rep and passport specialist. Do not go to the other passport company in town. Their customer service and organization was not able to help me at all. In the future, only passport and visa solutions in Tempe for me.

We used Kerri at Sun Lover Travel for our Valentine's Day destination wedding at the Dreams Playa…read moreMujeres property. With over 100 guests, from over a dozen states, she went out of her way to make dozens of changes in party size, altering accommodations, etc. and all done with a great attitude (and often answering emails while she was out of the office). We could not have asked for better care and personalized service. . Kerri came highly recommended by a dear friend after I had several dismal calls with other agents who were slow to respond or tried pressuring me into places we had no interest in. Kerri was always available, thorough, had great insights to so many properties, that she and Sun loved we're our clear choice from our second email exchange. . Our experience was seamless and felt very cared for every step of the way. They even sent us the sweetest most personalized gift basket during our stay from all local businesses, not to mention a show-stopping flower arrangement! It was extremely thoughtful and unexpected. We can't wait to user Kerri and her team for our next international travel adventures! So thankful for the trip of a lifetime thanks to Kerri and Sun Lover!

Updating my review after talking to the bride: I am a…read morecontent creator, so a publicist has always handled my hotel reservations--literally for a decade. I'm used to people going above and beyond. I only used Kerry because I was a bridesmaid and she was the travel agent involved. If you're thinking about using Kerry, know that she will get the job done--100%! I booked the room, paid her for it, and had no issues. The transfer went perfectly, and her emails and advice were accurate. However, I later found out she didn't get me the best price. She even offered to price match, which tells me she knew she wasn't offering the lowest rate. I feel a bit ripped off. It was a significant price difference--not just $100. So, if you're considering using her, be aware that she will get you a group rate, but not necessarily the best rate. I was also annoyed that she didn't automatically secure or offer early check-in. She knew we were arriving early and that we had a young child in tow (we didn't end up bringing her, but she didn't know that). She should have anticipated this and gone the extra mile. The wedding was at a large resort, and we were checking in on a Wednesday--not exactly a peak travel day. While I should have thought about this myself, I'm used to it being taken care of, so I didn't even think to ask. She didn't even offer! I felt like this was lazy. So, if you just want the job done, go with Kerry. She won't disappoint on that front. But, If you want the best travel agent and the lowest price, go with someone else.

Noam and Karen, We had such a wonderful time, the River…read moreCruise exceeded our expectations. Everything was perfect, they are a well tuned operation. I would highly recommend AMA and Expedia Cruise Ship Centers North Scottsdale for the high standard of service. Thank you

STAY AWAY!!!! I recently started booking a trip through this agency I had 2 meeting to go over…read moredetails and even gave all my cc info to them for payment. 2 days later i get an email saying im better off booking my trip on my own. i called the incompetent manager NICK who flat told me there are no employees at the travel agency who has booked a trip to Thailand and therefore we are declining to finalize your trip. Again, after i gave them payment info and spent 3 hours in the office setting the trip up. Nick tells me that none of there TRAVEL AGENTS know how to book a trip to Thailand nick said with sarcasm. very unprofessional business STAY AWAY

Had a great experience being guided through the upper antelope canyon. The guide was warm and…read morefriendly. The canyon was beautiful and recommend this vacation.

Great trip with Free Spirit! Linda was the Tour Guide, she is organized and caring and talks about…read morethings along the way while giving us time to enjoy the scenery and chat with others. It's always enjoyable with Linda leading the guests.

Taliesin West is the desert laboratory of Frank Lloyd Wright, recognized as a UNESCO World Heritage…read moresite and National Historic Landmark. They offer multiple ways to visit, including the self-guided audio tour, Behind-The-Scenes tour, Apprentice Shelters Hike, Golden Hour Sunset Hike, Sonoran Desert Plant Hike and Tasting. The most popular visitation experience is through the self-guided audio tour, which my partner and I opted for on a Sunday morning during their last slot at 10:45am and purchased the additional matching card set. We parked in the small, gravel parking lot out front, walked to the gift shop entrance to start our audio tour. Since we were about 15 minutes late, we were advised to start a few stations into the tour and follow through until its completion. While it's clearly outlined on its website to bring your own earphones, we forgot to, but we were provided with equipment to borrow. We also downloaded the app for listening. This day was particularly hot, so we opted to skip over the outside stations and instead listen to their tour while sitting in the inside stations. The site in general is not very air-conditioned, although some stations do have some air-conditioning. I would highly recommend bringing an umbrella to shade from the sun as well as a hat and handheld personal fan. The experience speaks for itself. But I'd recommend it for anyone in the area with free time in the morning and an appreciation for art.

Truly a treasure of humanity, and has been awarded so by UNESCO. For Frank Lloyd Wright, this was…read morehis Western expression that allowed him to connect with nature in so many ways. After seeing several of his works, this is perhaps the best. Everything flows, everything connects, from the reflecting tiles to the Chinoiserie to the additional and more expansive rooms as his creation added staff who needed more space. It is interesting to visualize the space as it would have been when he lived here. Beautiful views of the desert and Phoenix far away. Yes, it ain't cheap but well worth it.