This was my first time using a travel advisor and I'm so glad to have picked BTA. Kim did an…read moreamazing job of putting together an itinerary for our trip to Rome and the Amalfi Coast. There were minor glitches in the beginning but we worked them out and their responsiveness, communication, and updates even during our trip were very much appreciated. I'll be using them again for our next trip!

SONESTA ES HOTELS is a gem and very affordable! The general manager, Kelsey Knutsen, Mike Remley,…read moreSteve Spivey and Angie, were excellent hosts. The room is spacious, very clean and the bed is so comfortable. The room has everything you need and the breakfast has every imaginable perk, e.g., silk milk, oatmeal with a large assortment of topping, a pancake machine and so much more. The staff is superb and make you feel at home. Ths Sonasta ES is much more than five stars!!

STAY AWAY!!!! I recently started booking a trip through this agency I had 2 meeting to go over…read moredetails and even gave all my cc info to them for payment. 2 days later i get an email saying im better off booking my trip on my own. i called the incompetent manager NICK who flat told me there are no employees at the travel agency who has booked a trip to Thailand and therefore we are declining to finalize your trip. Again, after i gave them payment info and spent 3 hours in the office setting the trip up. Nick tells me that none of there TRAVEL AGENTS know how to book a trip to Thailand nick said with sarcasm. very unprofessional business STAY AWAY

If you want to go on a wonderful cruise vacation, Noam is your cruise expert! He listened to our…read moreneeds and then booked everything from flights, airport transfers, hotels, excursions, and of course the actual cruise. He has so much industry knowledge. He knows what ship, what itinerary and what hotel is best for each client. Do yourself a favor an let an expert do the work to create the most amazing vacation for you!

Horrible customer service! Never use them to book a cruise! I had two reservations and the…read morerepresentative kept running my credit card through for the $500 deposit that was waived prior to the final payment. I wanted to make two final payments. She ended up placing three holes for $500 on my checking account. There was suppose to be one $500 charge, a $2940, and a $2130 charge. AFTER THE CRUISES WERE PID OFF, two days later a second $500 is taken out of my checking account! They claim that they can't see the payment on their system. They claimed this the first time and that's why an ignorant representative charged me $500 four times before all was said and done. Inwas told the rep screwed up and the first $500 "was left hanging" in their system. Now I have another $500 hanging in their system that they have to find. Their computer program is outdated. They only collect $500 and the rest goes to Carnival Cruises. Lessened learned! I only used them because I have an older week deeded timeshare that I had to convert to points and trade. I had to biy a membership to do this!

DO NOT get sucked in. They absolutely are out to take your money and run. Never has the call to RCI…read moreshowed a better cruise price. They "can't" pricematch with Priceline.com. You pay to get a cruise package which you have to upgrade to use anyway and the end result is you end up paying far more than if you just went through Priceline.com or ANY other cruise online booking service.

Kristie and Garrett with Burke's All World Travel planned an unforgettable first family trip to…read moreEurope! They were friendly, knowledgeable, and incredibly helpful from the very beginning of planning through the entire journey. They created a seamless, perfectly paced itinerary that included wonderful city tours throughout Italy and amazing landmark visits like the Colosseum, Vatican, Pompeii, and the Acropolis, plus a cruise to visit the stunning Greek islands and beaches. Our drivers were professional and reliable, the tour guides were excellent and engaging, and the centrally located apartments were comfortable and convenient. Kristie and Garrett stayed responsive and supportive the whole time, making everything effortless. We couldn't have planned such a memorable and smooth vacation without their help. We've already recommended them to friends and can't wait to book with them again. Highly recommend! Thank you both!

I had an incredible experience on an Alaska cruise with National Geographic Lindblad Expeditions…read more All World Travel put together an unforgettable trip focused on wildlife, glaciers, and adventure, and it exceeded expectations. The highlights were seen orchids and other wildlife up close, cruising past massive glaciers, and icebergs, and getting off the ship for expedition activities that made the experience feel immersive instead of touristy. The naturalist and the crew were knowledgeable, friendly, and clearly passionate about Alaska. One of the most memorable parts was the cold plunge, freezing, but absolutely worth it for the experience.

We used Kerri at Sun Lover Travel for our Valentine's Day destination wedding at the Dreams Playa…read moreMujeres property. With over 100 guests, from over a dozen states, she went out of her way to make dozens of changes in party size, altering accommodations, etc. and all done with a great attitude (and often answering emails while she was out of the office). We could not have asked for better care and personalized service. . Kerri came highly recommended by a dear friend after I had several dismal calls with other agents who were slow to respond or tried pressuring me into places we had no interest in. Kerri was always available, thorough, had great insights to so many properties, that she and Sun loved we're our clear choice from our second email exchange. . Our experience was seamless and felt very cared for every step of the way. They even sent us the sweetest most personalized gift basket during our stay from all local businesses, not to mention a show-stopping flower arrangement! It was extremely thoughtful and unexpected. We can't wait to user Kerri and her team for our next international travel adventures! So thankful for the trip of a lifetime thanks to Kerri and Sun Lover!

Updating my review after talking to the bride: I am a…read morecontent creator, so a publicist has always handled my hotel reservations--literally for a decade. I'm used to people going above and beyond. I only used Kerry because I was a bridesmaid and she was the travel agent involved. If you're thinking about using Kerry, know that she will get the job done--100%! I booked the room, paid her for it, and had no issues. The transfer went perfectly, and her emails and advice were accurate. However, I later found out she didn't get me the best price. She even offered to price match, which tells me she knew she wasn't offering the lowest rate. I feel a bit ripped off. It was a significant price difference--not just $100. So, if you're considering using her, be aware that she will get you a group rate, but not necessarily the best rate. I was also annoyed that she didn't automatically secure or offer early check-in. She knew we were arriving early and that we had a young child in tow (we didn't end up bringing her, but she didn't know that). She should have anticipated this and gone the extra mile. The wedding was at a large resort, and we were checking in on a Wednesday--not exactly a peak travel day. While I should have thought about this myself, I'm used to it being taken care of, so I didn't even think to ask. She didn't even offer! I felt like this was lazy. So, if you just want the job done, go with Kerry. She won't disappoint on that front. But, If you want the best travel agent and the lowest price, go with someone else.

Signed up and was offered a 7 day Alaskan cruise. Couldn't do it for the first year due to Covid…read more When I tried the second year, they said they ran out of the packages. The 3rd year I contacted corporate, who told me it was not their offer but an offer out of the Phoenix office. Then they told me the Phoenix office was permanently closed and there was nothing they could do. I contacted support and everyone else I could to no avail. Now they call me and want to help me out, and all I need to do is pay membership fees. This business is a total scam. Do not give them any money!!

I hope this review helps someone else out…read more I got a call from their call center to come in for a presentation in an exchange for two roundtrip tickets anywhere in the domestic US and 2 night accommodation. I thought it was a good deal and why not? However, before I agreed, I asked what fees are my responsibilities if we decide to take them up on their offer; they said just the taxes. I said - ok! They also offered a $300 dining gift card. Just lies. I went to the presentation and they gave me 2 vouchers. 1) the airfare/hotel -- there were 23 locations to fly to. To redeem the voucher, there was a $50 non-refundable processing fee. Then the terms and conditions which I'll include at the bottom of this. Short version is you can only check in on Sunday, Monday or Tuesday and there is a fee of $199 per person to cover taxes, etc based on double occupancy which means... if you went by yourself, you'd pay $398. 2) The dining certificate is for $300 spread over 12 months. So you're getting a $25 voucher each month and to redeem the voucher, there was a $14.95 non-refundable processing fee. So I wasted a couple of hours to drive there and listen to their schpiel. T&C for the getaway voucher: This certificate is void if bartered or sold to the recipient. This certificate is valid for a reservation registration validation form offering a bundled air and hotel package for two adults 21 years of age or older with two nights of standard hotel accommodations plus two round trip airline tickets from a participating Major International Airport in The Continental United States. Bookings require at least a 30 day advance notice. You must redeem your certificate before the expiration date in order to activate your offer. Once activated you will have 24 months to register with the fulfilling travel agency and the travel must be completed within this time. Your only cost after activation is $199 per person for all hotel taxes, airline taxes, transfers, airport fees, agency fees, etc and these fees are based on a double occupancy requirement. Additional travelers will incur additional fees. These fees are paid directly to the fulfillment travel agency and are payable by credit card at the time of booking over the phone. Dates near holidays, weekends and during major conventions are not available. Additional terms and conditions may apply with each independent property. Guests that would like to book only a promotional vacation with no upgrades or enhancements will be entitled to travel to one of the nominated cities within their geographical half of the continental USA divided East and West. Any additional fees such as but not limited to: hotel/resort/condo fees, miscellaneous taxes, maid service fees and any other incidental charges are the responsibility of the travelers. This offer is not good for group travel of two or more certificate holders. This certificate cannot be combined with any other promotional vacation offer. The expiration date on this certificate pertains only to activation of this certificate and not actual travel. Departures and Check in are Sunday, Monday, Tuesday. Upgrades, extensions, adding additional travelers can be done at the time of booking and will require extra charges that will be provided at the time of reservation request. Travel must be completed within 24 months of activation. This certificate has no cash surrender value. Void if discontinued and where prohibited by law. Only one redemption per household every 24 months allowed. The terms of this offer are subject to change without notice. Do not make travel arrangements until you receive a written booking confirmation number. This certificate will be considered void if manipulated in any way or altered in any unauthorized manner. All promotional inventory is based strictly on availability. By participating in this promotional offer you release all distributors, 3rd party administrators, fulfilling travel agencies of liability of any actual or potential loss that may arise in connection with this offer. This offer has no cash value. Each traveler is responsible for all necessary travel documents for each country they visit. Any fees to redeem or activate this offer are non refundable, if applicable. Once activated this offer is tied to the original redeemer and not transferable. The travel agency reserves the right to offer alternate arrival dates and destinations. Do not rely upon representations other than what is printed on this certificate. You must be able to speak, read, type and fully understand the English language. If you cannot speak, read and understand the English language as our agents are , then your offer will be voided. CST # 2091925

Has anyone had issues with this agency? I cannot get a return phone call or email. I have a travel…read moremembership, Eden Vacations, that was signed with what was the parent company years ago, but now seems to be managed by AZ Travel. I am having a hard time getting answers despite having paid membership fees.

From the owner: Ocean Cruises, River Cruises, International Tours, Land Packages, Destination Weddings, Honeymoon…read morepackages, All Inclusive packages, Single Travelers, Family Groups, Budget Friendly and Luxury Trips.

Agents uninformed, lazy and unwilling to help! I will book my own cruises instead of saving the…read morecouple hundred bucks

DO NOT use Member Travel Priveleges. I've entered into a ridiculous cycle of calling their agents…read moreto ensure ALL payments are made and that my cruise bookings are confirmed. They guarantee that everything is settled and I'm good to go. Then the next day, I receive an email from their automated system saying my booking has been rejected and that fees are remaining - interesting since it says on one booking I'm actually owed a refund! The money handling is so shoddy it's starting to feel like a scam.

Sears uses Europamundo. This was my first trip with Europamundo, and it will definitely be my last…read more A week before the tour started, they changed the itinerary--reducing the number of days in Paris and adding another city instead. I had plans in Paris and have to change them. When we arrived at CDG Airport from Mexico City, our group of 15 people had to wait up to two hours to be picked up, even after making several calls. The next morning, our tour guide, Angela, seemed stressed and started yelling at us. That's not the way anyone should begin a vacation--being scolded by the guide. We took the "Hola Europa" tour, and I honestly don't recommend it. In the smaller cities, we only stopped for an hour or two at most--just enough time to stretch our legs, take a few pictures, and look for a bathroom. There was barely any time to explore. The driver, Petrov, and Luisa, our guide on the last day, were very kind and professional. Unfortunately, there seems to be a lot of miscommunication between Europamundo and the agencies that sell their tours. I booked through Sears, and in my opinion, it wasn't worth it.

I would never again in life utilize this program or refer anyone for it. I have tried several times…read moreunsuccessfully to get my vacations booked. The agents that they utilize our very unprofessional, rude, and inconsiderate. This does not go for all agents but at least 4 out of 6 people I've spoken to were really rude. One of the agents called my phone after I told him to call me at 4:00 p.m.. I also explained I was headed into a meeting and you could try to speak with him at that time. But when I did not answer my phone he literally called me back-to-back 7 times within 4 minutes. There are way too many rules and hidden clauses within this package. I would advise you to just book a package on your own and not bother investing with them.