I contacted this company via their on-line contact…read more Months passed with no response, finally 3 months later they contacted me using computer issues as an excuse, (as to why they never responded). My request wasn't difficult, I'm first generation Italian and wouldn't have had a problem booking directly, I contacted them because my husband has some health issues and I felt they'd be able to help/advise with that. When people show you how incompetent they are, believe them.

MariaLaura booked us a fantastic schedule to visit Barcelona and Madrid! Great day trips to…read moreMonserrat, Costa Brava and Girona. The Cava Wine tour (see photos below) was fantastic and super informative. We took our twin boys and one brought his girlfriend on her first Europe adventure. She booked us a sunset cruise out of Barcelonetta and he proposed!!!

This was my first time using a travel advisor and I'm so glad to have picked BTA. Kim did an…read moreamazing job of putting together an itinerary for our trip to Rome and the Amalfi Coast. There were minor glitches in the beginning but we worked them out and their responsiveness, communication, and updates even during our trip were very much appreciated. I'll be using them again for our next trip!

SONESTA ES HOTELS is a gem and very affordable! The general manager, Kelsey Knutsen, Mike Remley,…read moreSteve Spivey and Angie, were excellent hosts. The room is spacious, very clean and the bed is so comfortable. The room has everything you need and the breakfast has every imaginable perk, e.g., silk milk, oatmeal with a large assortment of topping, a pancake machine and so much more. The staff is superb and make you feel at home. Ths Sonasta ES is much more than five stars!!

Dave and his team have helped us plan 2 cruises! One which was last minute to the Mexican Rivera…read moreand another one to Alaska which got postponed due to pandemic. Both cruises were awesome but Dave and his team HELPED us every step of the way. Starting with recommendations and providing us many options. Additionally, since the Alaskan cruise was postponed twice.... The amount of change, information received from cruise, and my million questions ... Dave helped us through it every STEP OF THE WAY!!! Amazing care for his customers and great communication through out it all!!! I HIGHLY RECOMMEND!! We will be using again to plan another trip and Dave and his team will be our GO TO team for our vacation plans!! And if you want a trip of a lifetime BOOK A CRUISE TO ALASKA!!

We went on our trip at the beginning of July and I'm now ready to provide an update. We had the…read moretime of our lives and Jim along with Ride the Wave were a big part of making it happen. We had some issues with 2 tours that we booked through Ride the Wave and Jim was fast to respond and assist. One of the tours we ended up having to cancel due to scheduling issues. I reached out to Jim to let him know and he worked on getting the refund process started right away and I received a confirmation email from the tour vendor the same day. We're now just waiting for it to get credited back to our card. The peace of mind of our trip being taken care of by professionals is invaluable. I can't recommend enough going through a travel agency for big trips because you just never know what could happen. Ride the Wave is as good as they come and I'm looking forward to using their services again for our next big trip!

Sears uses Europamundo. This was my first trip with Europamundo, and it will definitely be my last…read more A week before the tour started, they changed the itinerary--reducing the number of days in Paris and adding another city instead. I had plans in Paris and have to change them. When we arrived at CDG Airport from Mexico City, our group of 15 people had to wait up to two hours to be picked up, even after making several calls. The next morning, our tour guide, Angela, seemed stressed and started yelling at us. That's not the way anyone should begin a vacation--being scolded by the guide. We took the "Hola Europa" tour, and I honestly don't recommend it. In the smaller cities, we only stopped for an hour or two at most--just enough time to stretch our legs, take a few pictures, and look for a bathroom. There was barely any time to explore. The driver, Petrov, and Luisa, our guide on the last day, were very kind and professional. Unfortunately, there seems to be a lot of miscommunication between Europamundo and the agencies that sell their tours. I booked through Sears, and in my opinion, it wasn't worth it.

I would never again in life utilize this program or refer anyone for it. I have tried several times…read moreunsuccessfully to get my vacations booked. The agents that they utilize our very unprofessional, rude, and inconsiderate. This does not go for all agents but at least 4 out of 6 people I've spoken to were really rude. One of the agents called my phone after I told him to call me at 4:00 p.m.. I also explained I was headed into a meeting and you could try to speak with him at that time. But when I did not answer my phone he literally called me back-to-back 7 times within 4 minutes. There are way too many rules and hidden clauses within this package. I would advise you to just book a package on your own and not bother investing with them.

This review is about convenience and did the company do what they promised to do. In terms of…read morevalue I leave that to you to decide. The process was very convenient and professional, and they kept me very informed about the progress each step of the way. I ordered the three week turnaround time service and received my passport in about 2 1/2 weeks.

Terrible service. You pretty much need to do all the work, and yet they charge hundreds or even…read more$1K+ on the service. They are partnered with Fedex and Fedex people have no clue how it works. The brochure they give you does not provide all the steps you need to take, which includes taking all the printed documents to USPS. The info sheet says to print out all the documents and ship via Fedex using the label. They neglect to mention you need to call Rush My Passport to go over the document, and then they tell you you need to print out all your documents and take them to USPS. USPS locations require appointments and they can be weeks out. I'm not sure what the point of their service is. Save yourself the hassle and just drive to the Department of State passport office in Tucson. Get an appointment.

Surfin' In The Snow By The Rue…read more 2019 Surf The Rockies has come and gone, 357 more days seems way to long, For next years end of the season trip, Counting down the days to board the ship. Telluride in April is where you should be, Heck go on any trip with John and Lee, Chili? Canada? Mammoth Mountain too, They offer enough trips to make you drool. If skiing or snowboarding isn't your thing, Go on a trip and try the hot spring, Just make sure you book it through Alpine, If you don't, I won't listen to you whine. Anvil Hammer

When I was in high school and college, I took ski bus trips every winter. I jumped back into…read moreskiing/snowboarding about 13 years ago and had that craving to start going on these bus trips again. When I heard about Alpine, I booked my first trip with them last year to Telluride. Alpine has been around since 1969. Their goal is to provide affordable hassle-free trips to some of the best ski destinations in the U.S. They offer trips to Colorado, Utah, Wyoming and even a summer trip to Chile. Majority of their packages are three day ski trips that include lodging, your lift pass and transportation. They even have single day trips to Sunrise if you want to stay local. Lee and John are great to work with and do their best to accommodate your needs. They have a great partnership with Telluride and offer a fun popular trip called Alpine Daze where they will bus several people from the Valley to Colorado for a fun weekend that includes a themed party with prizes. It's their biggest trip of the season. I just recently attended their Alpine Daze weekend that celebrated their 50th anniversary and had a blast. If you are a die-hard skier like me, then I highly recommend Alpine Ski Club as your vacation planner. I've never had an issue and they have been great to me every year. Get on their mailing list to receive their yearly brochure of all their trips in the mail.

I had an incredible experience on an Alaska cruise with National Geographic Lindblad Expeditions…read more All World Travel put together an unforgettable trip focused on wildlife, glaciers, and adventure, and it exceeded expectations. The highlights were seen orchids and other wildlife up close, cruising past massive glaciers, and icebergs, and getting off the ship for expedition activities that made the experience feel immersive instead of touristy. The naturalist and the crew were knowledgeable, friendly, and clearly passionate about Alaska. One of the most memorable parts was the cold plunge, freezing, but absolutely worth it for the experience.

Sue Bauer booked my daughter's and my two week trip to Germany, Austria and Switzerland and it was…read moreabsolutely fabulous! Everything went off without a hitch and the app was awesome and super easy to use. The only issue we had at all was a couple train delays and some rain on the Salzburg excursion but it all worked out in the end. We loved all the tours that Sue booked. The castles were amazing, the countryside was beautiful, the hotels were great and the people and the food were wonderful. We loved every location but our favorite was definitely Interlaken. The beauty of that entire area and the Jungfrau was just incomparable, especially for a couple desert rats like us! It also felt like we spent the right amount of time in each location, as recommended by Sue. Sue was very professional and knowledgeable. I couldn't imagine trying to book this trip without her help. I highly recommend her services!!

I was able to score two condos in Orlando through the RCI program for the cost of only a couple…read morenights in one unit through gokoala or Vrbo. Super excited for our Hawaii trip this winter too!

They have to book your cruise or any trip as the travel agent wit you on the phone so EVERY call is…read morea minimum of 1 hour. It is exhausting. They give you credits to use against trips but if you gave $1000 of credit and your trip is $1000 you may get $100 of credit towards your trip. You will never make your money back you invested. They also promised a 5% back on every cruise booked through them, after the cruise is completed. We did that and very conveniently...no cash back. They never heard of this, we do not know what this is...buyer beware. Stay clear.