I've been to this radiology center about 4 times and everything from making appointments via the…read morechat or over the phone, the receptionists who check you in, to the radiologist have been handled with ease and professionalism. The only problem is it is FREEZING in the waiting areas it has to be at least 40° in there and that is the only thing that makes it uncomfortable as if you're coming in from the cold and you're in the waiting area in the cold now you have to take your clothes off. Ugh! This radiology center will continue to be my first choice though

Yesterday I spoke with my mother about her MRI appointment, and I was deeply appalled by the…read moretreatment she received. A younger Indian woman working there was dismissive and unhelpful, showing little regard for my mother's concerns. My mother arrived on time for her 8:30 AM appointment and was told to wait in the designated area. She ended up sitting there for 2 to 3 hours, only to be informed that her appointment was moved to 1:00 PM because she was late, but she was not because her appointment was for 8:30am. This is a major discrepancy. This experience is completely unacceptable, especially for an elderly diabetic woman who, did not go to her son's surgery to be able to get her MRI. The lack of compassion and clear communication is extremely disappointing and raises serious concerns about the care and respect given to patients particularly our elders. The only reason I'm giving two stars is for the one lady that eventually helped my mom. To the lady that did not help my mom, if you do not like your job, find another one. Working with people requires kindness and compassion. One day we're all going to be older and we'll hope

ATTENTION!!! Make sure you understand how your health plan works and what it covers, especially for…read moreseniors. This radiology place will try to squeeze out every last cent from patients. Usually, centers will use both health plan and Medicare but ZPR will charge the most amount, apply the plans and still have patients pay the excessive amount not covered. Call your health plan first and opt for another radiology center, perhaps one TRULY in network. Do not rely on ZPR to answer, they say they are in network but charge the most. Other radiology centers that we have since used have not charged so excessively.

This new business on Queens Blvd, opposite Target, is convenient and the service is fast…read more Twice Grandma's doctor ordered a procedure and they were ready for us in 30 min. Service is friendly and professional on both visit. I hope they can keep up their high level of services.

Trying to reach Elmhurst location is very hard. My 87 yr old mother has a manmo today. No one in…read moreanswering to help me. 5 mins of voice recording, giving me PTSD regarding my former cancer. It's 91 degrees . Where will she be waiting inside or out. Will someone help her, can I go in with her? Questions never answered. Lennox took over all radiologists who don't pick up calls. SMH

I feel kind of bad giving this place a low review because the lady at the desk that took all of my…read moreinformation was extremely nice. She answered all my questions and made sure I was all set before going in for my appointment. The doctor was ok. He didn't introduce himself. Lol I have no idea what his name is. I like that he was very straight to the point, though. He kept it simple. Told me what I needed to know and didn't waste any time getting me into the MRI machine. I had severe back pain and he helped me up and out of the machine even though it took forever lol. The reasons why I give such a low rating is because (1) it smelled funny in there. Like they may be battling a rodent problem? It smelled like a mouse had died in the walls or something. (2) I waited over two hours past my appointment time to get MRI done. It's not the worst place in the world, but I would recommend looking around for another place before settling on this one. Since that visit, I've gone to Neighborhood Radiology on Metropolitan Avenue in Forest Hills. A MUCH better experience. Try there if you can.

I went recently to get an mri done and had a terrible experience. I would never go to Elmhurst…read morelocation again. I was able to finish the exam but I had high levels of anxiety. First and last time.

This place is rough. They always look to charge me a co-pay even though I confirmed multiple times…read morewith both my insurance and Lenox Hill corporate that I should not have to pay. I spoke with a friend and she expressed that she had the same issues. Shady business practice in my opinion. The wait time is inconsistent at best. My first trip went smoothly and I was in and out in a half hour. The second time I went in, they explained that that I could not have the test as I ate and drank within the last 6 hours. What a waste of time. When I went back to get the same test done I had an appointment. I explained that I would be going on my lunch break and would have a limited amount of time. They said that it was not a problem at all but in the end it was. I arrived at 11:10. I sat waiting until 11:40 and then got up to let them know that this wasn't working for me. They proceeded to get on it and took my five minutes later. After they were done, I was late getting back to work. I have never come in late or returned from leaving the building late. Thanks Lenox! My friend who covered for me told me he had a rough experience at this same location. He waited 2 hours before being told that they couldn't accommodate him. They should do better!

We've had such a great experience with this dental office for my daughter. From the moment we walk…read morein, the staff is warm, welcoming, and incredibly patient with kids. They really go out of their way to make children feel comfortable, which has made a huge difference in easing any nerves about dental visits. The dentist is gentle, thorough, and takes the time to explain everything in a way both parents and kids can understand. I've always felt confident that my daughter is getting excellent care, without anything feeling rushed or overlooked. The office itself is clean, well-organized, and very kid-friendly, which helps create a positive experience every time. My daughter actually looks forward to her appointments now, which says a lot! I highly recommend this practice to any parent looking for a caring and professional dentist for their children.

I was really impressed with my son's first visit today. The staff was welcoming and attentive, and…read morethe doctor was professional, kind, and efficient. We had a great experience, and I highly recommend this clinic!

I recently had a mammogram at this location. They were on time with my appointment time and the…read moreexam was quick and painless. I used the restroom on my way out and was chased as I was leaving by the frantic technician that did my exam. They didn't check the date of my last menstruation until AFTER they did my mammogram. She wanted me to sign a paper stating I am not pregnant. I'm not, and I signed the paper, but that was a huge mistake on their part. If I had been pregnant and they did not check the date they could have exposed a fetus to radiation. It was careless, but thankfully no one was harmed. They need to be more careful with their protocols moving forward.

This place is a joke. They need to actually honor appointment times. Even when you have an 8am…read moreappointment, the first of the day, be prepared to wait at least an hour. The front desk staff has absolutely NO regard for patients. My appointment was at 8. I signed in when I arrived a few mins before 8. I told them that I had an appointment, they had me wait. At 8:30 I went up to the desk, they told me to sign in. I said I did, they said that I need to wait to be called. I said no, my appointment was a half hour ago and I have to get to work, I can't wait. They said "you'll be called soon" and I said what time. They couldn't answer. Then the desk worker checked me in The techs are fine and the quality of care is what I would expect anywhere. But the office is incredibly poorly run.

Although it's very busy there, employees are very diligent and assure they listen to concerns and…read morethey are not people who work slow and make mistakes. I applaud each and everyone who helped me. When my boyfriend and I went there earlier for x-ray early morning as first people to arrive when they do, they quickly was able to check him in, nicely allow me to wait close by and showed me where I can sit, and finished his X-ray in less than a few minutes. Their rate of providing printed CD was faster than all other radiology locations. They print it right away on the spot instead of hours later. They also mention the issue because they know it's important to follow up right away, whereas other clinics ask you to wait for the report to be done in whatever time from they conclude. Furthermore, even though they say report takes 2 days, the doctor actually already received the completed report in less than an hour. I recommend going early at opening hours for less longer line.

I had a left shouldered injury about 2 months ago and have been coming here for the last 2 months…read moreto check on the progress of my shoulder. The staff are courteous and efficient. There really isn't much of a wait from my experience. I used the back xray area which is part of New York Presbyterian. I would recommend coming here for xrays, as the staff members seem to care.