I called to confirm an appointment on a 12 week checkup, no one could tell me anything. They told…read moreme I cancelled my appointment. They then say they have been calling me to verify something for weeks, but I have no calls, no messages. I then spoke with Kathy, the office manager, and she was nothing but rude, condescending, dismissive and had an excuse for every short coming on the offices behalf. Never an apology or even acknowledgment just trying to pass blame. I would advise to stay away from this practice, they are very unorganized and try their best to pinch every penny they can out of each client.

I made an appointment for 3 pm. I had all of my paperwork done prior to arrival at 2:50. I waited…read morein the lobby for 15 minutes before going into a room. I am still in the room right now and it is 3:53 and the doctor hasn't come in. I know my time isn't as valuable as his - and perhaps there's an emergency- but still... I feel slighted and disrespected. Edit: Finally got seen. Nice doctor, professional and kind. Office manager apologized for the inconvenience which was also kind. Just a crazy day and I was at the center of it. I would recommend.

People can always tell you what to do. When you see a person who looks healthy and present…read morethemselves professionally, that is when you listen. Dr. Andrew Rosen is a Gem in Orthopedics. He is a highly valued person with the look of hope that things will get better. The clinic is very welcoming. It clean and well kept. The x-ray room is comfortable. Service is quick, professional and caring. The Paperwork is done efficiently to make sure you get what you need to complete your examination. No questions unanswered. Everything is explained. When you leave you feel this is a place I want to come back to because I am getting great care.

Checking for pain management today. Dr Rosen is friendly and the office is clean and most of the…read morestaff are really nice

I found its care to be of excellence and professionalism, helpful, and progressive. I want to…read morethank, in particular, occupational therapists, Lauren, and Nikki and equally my physical therapists, Thomas and Rachel. I also want to thank everybody who answered the phone and worked at the desks in the reception area at check-in and for scheduling. There are so many that I rather not say individual names at this time in fear leaving somebody out unintentionally but I certainly want to give kudos to Oscar and Edgar who I almost always checked in with as I was checking out actually because they would schedule my following appointments at checkout. Everybody you meet there will be kind to you and of course you will show them respect!! i've been discharged because I've progressed well and my Medicare expired, but I will be going back early winter for more advanced therapy as my osteoporosis starts to reverse after my injection plan which starts within weeks. I look forward to seeing them again. Thank you HSS. I most highly recommend this world renowned HSS, Manhattan. I'm sure all the other branches are great also but I'm focusing on Manhattan because that's the only one I knowon 70th St., York Avenue. It's also right next to the actual NYP Cornell hospitals so very convenient and you can make two appointments same day! Wishing good health & blessings to all I've mentioned above plus Dr Brian Page and his ass't Brian also! Barbara T. UES

I don't know about you, but I've been pretty disappointed in the world lately. It seems as though…read moreall of this (:: gestures at everything ::) is being run by incompetents. I grew up thinking that there were systems in place, people in charge that would ensure the world wouldn't tumble into utter chaos...and now I've grown up to find that that is categorically untrue. There are no adults in the room. I could go on with this unrelated, unprompted tangent, but all this is to say that the Hospital for Special Surgery restored my faith in humanity. My mother needed an partial knee replacement, and as her primary helper in all things, I handled the communication, brought her to her appointments, brought her in for surgery, waited, and took her home. Please believe me when I say that every step of the process was handled efficiently, and every one of the many, many people we dealt with was not just good at their job, but they were also courteous and usually downright lovely. Having spent time in several hospitals, this was not what I expected. It was what I hoped for of course, but certainly hasn't been my past experience. From the security personnel who welcomed us to the check-in desk to the intake folks to the nurses who prepped her to the surgeon who operated to the folks who run the Family Atrium where we wait for our people to get released to the nurses who took care of my mom post-op, everyone was organized and impressively on top of things. We had a very slight hiccup with her prescriptions, and the nurse in charge was mortified and immediately worked quite tirelessly to make sure it was taken care of, and later followed up with me to make sure we were all set. I'm not pretending that this will not be an annoying and repetitive process. There is waiting involved (less than you might think though). And if you have surgery, you're going to have seventeen different people ask you who you are, your birth date, what surgery you're getting and more...but better that than them replacing the wrong knee. Best of all, the surgery went smoothly and a little more than a week out, my mom is doing great. If and when I need surgery of my own, I will gladly come to HSS.

All the positive 5 star reviews are LIES. The staff sends…read moreout questionnaire that are not looked at by the nurse. The nurse was told my pain, then I reiterated to the doctor, only to be dismissed. She literally ignored me when I spoke of my pain. She made No recommendations, No suggestions other than a back brace that insurance paid $500 for. BTW, a back brace is no longer recommended. I would not recommend her. My friend thought it could it be that I am on Medicare? Due to the low reimbursement rate? I went to a real doctor at HSS! My new doctor was not dismissive. I now have improvements after a steroid injection, and back to 85% of my normal self.

Dr. Bergang's office is amazingly clean! It's always a most positive experience to go there…read more Besides the fact that the place is immaculate and they have the highest standards in cleanliness, all her patients can be reassured that this is a fantastic place to go to for your aches and pains ... Dr. Bergang and Dr. Rosen are the best doctors -- Dr. Bergang for back pain and Dr. Rosen for knee pain. The front desk staff is also terrific! Thank you, Dr. Bergang, Dr. Rosen and front desk staff -- you always make my visits a positive experience!

Dr. Fitzsimmons is an outstanding orthopedic doctor. He has treated me for the past two years for…read morejoint pain in my knees, hip and hand. He is knowledgeable and thorough in his treatment and provides excellent explanations of the treatment protocol. His diagnostic skills are unparalleled and he has helped me to identify major medical issues that were crucial to my health. He is kind, caring and efficient. His office is immaculately clean and I have never had to wait to see him for more than 5 minutes. I have highly recommended him to all of my family and friends. Dr. Fitzsimmons is truly a doctor who provides the highest level of patient care.

If I could give him no stars I would. I had been going to him for 2.5 years but on this particular…read moreday I went, I wasn't feeling well and I told him my asthma was acting up. He put me out his office and said you might have Covid. I told him it was my Asthma and do he want me to take a Covid test. He said "if you pay for it you can, but the nurse that do the Covid test isn't there". I refuse to go back and forth with him. So, I went to the emergency room and they put me on oxogen and gave me two treatments. Also, I told them to check me for Covid and it came back Negative. As a doctor you suppose to make sure your patients are good. He didn't call a ambulance or anything he just put me out. I could've died leaving his office good thing someone was with me. I will never go back there. I found a better doctor and she makes sure she calls and check up on her patients. Katherine, those are lies you're writing. He put me out of the office with no care to my well-being or my medical concerns. I could not breath and I told him I couldn't. Why would I come back to receive care from someone who put me out when I needed help. I would've never did this to a patient. I am the victim so stop making it seem like he is!!

I had an excellent experience with Dr. Brezinski. I found him a great communicator and a caring…read moredoctor. He did an excellent job on my broken wrist. The office is very well run and wait times are short, even when you are a walk in with a busted wrist.

Dr. Mark Pruzansky feels like I'm going go see my cool uncle who is also an orthopedic surgeon. I…read moredon't know if I'd consider the front desk staff as the most friendly- they're not unfriendly, but definitely some of the most competent front staff I've encountered and I appreciate that a lot more. Also Francis who had to go over financial information with me was very patient, as if she had to explain everything to a 5 year old which is my comprehension level of insurance. The xray tech's and other behind the scenes crew are all lovely too. I never had a long wait time either. Highly recommend this office.

To make it short, he is THE best doctor!! We live in Florida, and after my son suffered a severe…read morewrist injury, ruptured and torn in every possible way, we spent nearly ten months going from doctor to doctor in the state of Florida. Unfortunately, the care and treatment we received were disappointing and at times even dismissive. Determined to find the very best, we looked beyond Florida, and that is how we found Dr. Jason S. Pruzansky, MD, in New York City. From the first consultation through surgery and follow-up care, Dr. Pruzansky was extraordinary. He is incredibly friendly, patient, and thorough, always taking the time to explain every detail and answer all of our questions. His professionalism and expertise gave us the confidence and peace of mind we had been searching for. Yes, we fly to New York City for every appointment, but the quality of care and the trust we have in Dr. Pruzansky make it absolutely worth it, especially when it comes to your child's health. The entire team, from the front desk to the clinical staff, is warm, welcoming, and helpful. They make the process smooth and supportive. All in all, our experience has been perfect. I can recommend Dr. Jason S. Pruzansky and his team to anyone who wants the very best care!

I went for help with a trigger finger. I knew there was something wrong when the dr's assistant,…read morewho came to ask me some basic questions, suddenly left in a hurry when I told her I had xrays of my hand done by an orthopedist 3 days before and asked if I could have them sent to the office. The doctor came in, touched two fingers, and said I needed an xray. I asked him if I could call the orthopedist and have them sent over. He asked, "How do you think they will get them to me?" in a highly condescending tone. I said they'd probably email them. He insisted that would be low quality, and he'd need them on a CD. I said fine, I'd go get him the CD. He said he wouldn't be able to read them and insisted I get xrays in his office. I told him the other doctor had ruled out all the issues he wanted to see on the xray. When he learned I had spoken to the orthopedist's assistant (who was 100 times more thorough examining my hand and giving me a cortisone shot than he was), he got extremely condescending and implied that she wasn't qualified to rule out everything, and his mocking tone and laugh implied he thought that I was a fool to have let her give me a cortisone shot. (By the way, that shot worked fantastically well.) To add insult - he looked at the xrays he forced me to re-do on his iPad! I felt conned. $300 for duplicate xrays! And they were a complete repeat of what I had 3 days before. As expected, he confirmed everything I already knew from the orthopedist assistant, so I guess she is qualified after all. Then he diagnosed me with a hereditary condition! From an xray! I really wanted an MRI to see the tendons not the bones since, as I told him, the tendons were bothering me, and he said, "I can write you a script, but the diagnosis won't change!" in a tone that implied I was an idiot for requesting an MRI. He said I should come back in a month. I will never step foot in his office again. No doctor should treat a patient with such a lack of respect. Be warned!

All doctors that I had surgeries with were caring knowledge their staff is fantastic. I will…read morerecommend this place

NY ORTHOPEDICS could be dangerous to your health. Dr Steven…read moreLee Hurt Me! He gave me ARTHRITIS, in my Thumb from his surgery and now it hurts all the time. I had this confirmed by another DR!. EVEN WORSE...Dr Lee MISDIAGNOSED my back as a problem as a calf weakness and made me buy Expensive & USELESS PRP Injections and hooked me on Peptides which he sold me at twice the actual cost! I'll share what happened next in my next review of Dr Steven Lee's poor medical care and how it directly hurt me. I'LL BE BACK TO SHARE THE WORST OF DR LEE'S TREATMENTS!

I was a patient of Dr Rose in 2002.....I had broken/dislocated my left ankle in 2000 & arthritis…read moreset in. I went to see Dr Rose & he suggested a fusion of my left ankle which he performed. I am writing this review now because I have been to see 2 other Drs regarding my right foot over the past year & both looked @ my left foot & could not believe my left ankle was fused.....until they saw my Xrays. So if you want a perfect surgery ( he even made sure I could wear 1" heels w/the fusion)......and one that has lasted almost 20 yrs....go see Dr Rose. Thank-you so much Dr Rose Beatrice (Bibi) Myerson

Amazing and extremely patient. I was in excruciating pain when I arrived to get X-rays taken-…read moreliterally was screaming and crying from pain as the kind technician tried to take images. Dr. Rose entered the X-ray room and adjusted my leg in a position which I was no longer screaming and the technician was able to take clear images. When he examined my knee he immediately saw them felt the amount of fluid that was causing me grave pain so he provided me with lidocaine first then withdrew 40ccs of blood from my knee! Insane! Instant relief and a better knee brace that helped stabilize me more.

Mar 27 2025 1:48 PM Thank you Dr. Spiegel for the…read moreexceptional care I received today fot a median nerve block procedure.The entire process was handled seamlessly. Your gentle touch, warm sense of humor and interest in your patients, immediately put me at ease with minimal discomfort. A big thanks to Gwen for a gentle hand to hold. I began feeling relief immediately and could have walked 2 miles if given no restrictions. Special thanks also to Samatha & Zara as we move forward in a Pain Management Plan.

Great doctor explains everything answers all questions and very professional love the fact they…read morestay open pretty late so I didn't have to miss a days work