Awesome company to work with! Gerardo & Nick were very professional, courteous, and fast! They did…read morewonderful work & even went above and beyond what we expected! Reasonably priced! I highly recommend them & would use them again if needed! Dale Carpenter

We replaced our shower glass with ARC Glass. Great communication, seamless process, beautiful…read moreresults. Thank you!

A job well done! I'm going to start by saying, out of 4 different companies that I had requested…read morequotes from, Gonz is the only one that came back to me and fast! The job itself took just a couple days longer than I expected, but in the end it was worth the wait. The bathroom is bright and beautiful as we had imagined. Thank you!

My house is gorgeous inside and out with the window replacement by Rafael with Gonz Remodeling and…read moreWindows. The windows are beautiful, functional, and help with electricity costs. His price offered Incredible, I mean INCREDIBLE value with locally-manufactured windows. I am thrilled with the end result!

Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.

Highly recommend J&J's Glass and Window Repair. They…read moreanswered the phone right away, took rough measurements over the phone, and gave me an estimate quickly. Once I agreed, they came out the very next day to take exact measurements and ordered the glass. Just two days later, they returned and installed the new glass. They cleaned up all the existing glass, did an excellent job on the install, and the turnaround time and pricing were both outstanding. Professional, efficient, and easy to work with. I will absolutely use them again if needed. Thank you

Very unprofessional. I reached out to have a window replaced. It took them days to get back to me,…read morewhere they asked for more information. I sent them what they asked for and they gave me a quote. I told them I wanted to move forward with getting it replaced and asked if they could come out to replace the window this week/weekend. They said they would need to come measure first, so we spent the next 3 days trying to nail down and date/time, but they were giving me vague answers like "tomorrow", but no time given. They said they could probably come out today (Thursday), but didn't give me a time. I asked what time, so I could have someone at the house to meet them, and they told me "around noon". I had my boyfriend go to the house to wait for them because I couldn't get away from work. He waited there until 2 pm before giving up and leaving. While he was waiting I asked J&J to call when they were on their way, sent a follow up email to see if they were coming, and sent a text asking them same....... NO RESPONSE AT ALL. I ended up sending a text back and saying not to come because I'm going to go with some else. This is not an effective way to run a business. I need to be able to set a time or time frame and know that the company I'm hiring is responsible enough to at least answer me. I can only imagine if I paid them and something went wrong, how big of a hassle it would be to have them come out to fix it. Don't waste your energy or your money on this company.

Conner and his team did a great job replacing our roof. He patiently walked me through all of my…read morequestions about roofing, pricing and timelines. The team showed up on time and were efficient, very fast, and did a thorough job cleaning up when they were done. They also did the gutters and replaced some rotted wood for a very fair price. Overall- I would recommend!

We had leak from the ceiling. Roofer was very meticulous with their repair on the flashings …read more Prices were fair. Recommended

I had all the windows for my home replaced in January 2019. John, the owner is very knowledgeable…read moreand honest when discussing your job. He discussed the window options and installation procedures. His crew was very professional and completed the job in a timely manner ensuring a good aesthetic upon completion. They cleaned up and made sure I was satisfied before departing. Fast forward to May 2025. One side of one of my sliding windows seal has failed. I called and spoke to John about the failure. He ensured me that my warrenty will cover the replacement and even informed me of two different options. He's very informative and is willing to go above and beyond to satisfy his customers!! I'm so impressed with "Window City" and their business model!! It's rare to get this type of service and customer service these days!!! Thanks Window City!!!

Mr. Litsey was very kind and respectful when he came out to our place. He was not your typical…read moresalesman. Not pushy. Showed us his product and answered all of our questions. The quote we received from him was very reasonable and we are replacing 20 windows. He will be ordering them today. We will be anxiously waiting on the install. Hopefully I will be able to give an update on my review once the job is complete.

My double hung window would not close properly during a very cold, windy, rainy day, leaving about…read morea quarter inch gap. After trying everything I could, I had to tape plastic over the outside and a blanket on the inside just to keep the room tolerably cool. Window Systems of Texas answered my call promptly and had a service truck on location within a day or two (sleet and freezing temps prevented an earlier appointment). The crew was very polite and professional and was able to fix the window in less than 30 minutes. And the bill came to less than what they had quoted - always a pleasant surprise!

The windows (3) they replaced look good and I am pleased. The only problem I had was it took a…read morelittle longer than promised, but I believe the end result is worth it.

Javier did a great job!!! They ordered a new glass for our window and did a great job.read more

I paid in full for my glass replacement in May 2026, and it is now July 2026 with no service having…read morebeen provided. Since making payment, I have made multiple attempts to obtain an update on the status of my order. Each time I have contacted your company, I have been directed to the answering service, which has assured me that my information would be passed along. Despite these assurances, I have not received a single follow-up call or any communication regarding my installation. At this point, I have paid for a product and service that have not been delivered, and the lack of communication has been extremely frustrating.