I was concerned after I contracted with USA 1 with all of the negative reviews. Well, my concerns were unfounded. I spoke with Dave over several occasions, and while my transport was was slightly delayed, David bent over backwards to get my boat to me on the day I needed it. The driver was excellent and kept in touch with me the whole trip. He would even send photos of my boat at every stop he made. The boat came in great condition and I could not be happier. I would not hesitate to use USA 1 and their drivers in the future. Thank you for a job well done! read more

I never leave bad reviews but this is something all people need to read before getting involved with this individual. Debited money out of my account without my authorization which came to a total of $2666.37 Said he can move the unit for $8000 took my deposit of just over $1000 then called me back and said he cannot move it for 8k and for a little less than $14,000. At that point I still agreed and said please just get this done I need the equipment to work with. After days of hearing quotes such as " I got you bro" and let me do my thing I got this" The wheels were spinning and nothing was getting done. Everytime I called to see what the situation was he kept prolonging the equipment move and saying give me an hour I will call you back in an hour and never dId. I called back and kindly asked for a refund for the almost $3000 he took from me and said he doesn't work for free and hung up. I nicely tried contacting a few times to resolve the issue and he would not answer and the one time he did via text message he said he's moving business locations and cannot give me a refund. After speaking to a reliable broker they told me about this shady company. They found his carrie/dot #'s The individual told me that they double broker and he looked on the log books where brokers search for trucking companies and he was trying to get it done for 7500 and keep the difference for himself. Luckily I acted fast enough and contacted my attorney and bank to resolve this issue. read more

Terrible. Took my money with no problem. Never booked a transport till the last minute. Could not pick upon a date that was set up 2 weeks ahead of time. David horrible business man. Don't do business with him read more

This company is a joke !!!! Do not waste your time or money, They have had our money for 2 months and we still do not have our boat. Do yourself a favor and go somewhere else !!!' They do not return phone calls , they do not communicate and they are HORRIBLE!!! Please stay away from this company . Trust me you will be glad you did !!!!' read more

Do NOT consider using this company. The owner, David, acted courteous and quoted a lower price than other transport companies -- required a sizable deposit -- promised to provide transport by a specific date -- made continuous excuses -- did NOT provide a date or driver. On the last promised day, I had to hire another transport, obviously at a last-minute high price -- David attempted to keep my deposit. When I filed a dispute with my credit card company, David gave false information to attempt to fraudulently retain my deposit -- several appeals and numerous correspondence with my credit card company was necessary to finally recover my deposit months later. The correct rating for David and his company is 0. Do yourself a favor -- save yourself considerable aggravation: Contact a reputable transport company. read more

Dont not hire this company. They asked for a deposit up front. Sad that would hold my spot to move a 5th wheel. I ended up not moving and asked for my refund, was told they are moving and won't be able to refund my money until Jan now the ph number he gave me 1-561-332-1717 has been disconnecte read more

Avoid, avoid, avoid! If they ask for a deposit, run. Contacted these folks to move a boat. After a reasonable amount of time I started calling, checking the status of them finding a driver. Couldn't get hold of anyone, so I canceled the contract, asked for deposit back. It took some work, but I did finally get it back. Friend of mine still fighting with them over his deposit after he cancelled, David actually cussed him out. There's lots of other legit shippers out there that wont ask for a deposit to find you a driver, do your homework. read more

I gave it a 1 star and that was over rating it. We had the worst service and then when they were transporting it they didn't pay the toll fee and I got billed for it. I called them and emailed them a copy and said they would pay for it. They never paid it and I just got billed from Maryland that the Toll was never paid last year and they have double the fine. Don't trust a word that this company tells you. This Company sucks!!!!!!!! read more

Avoid! If a transportation broker asks you for a deposit, run! These folks require a deposit to find you a driver. I contacted them to move a boat, but after waiting a reasonable amount of time for them to find me a driver, and not being able to get in contact with any of them via phone, I cancelled the contract, went with another company. I was able to finally get my deposit back, but it took some work. A friend of mine is still fighting with them over his deposit. That Dave guy actually cussed him out over the phone! There are many other legit transport companies out there that do not require a deposit, do your homework and find another one. read more

David of USA 1 Transport was contracted with, and a deposit of $1875.77 was paid for transport of a boat from the east coast to the west coast with my boat pick up on November 5, 2020. I think I am a victim of a boat brokerage sub-contracting scam. David cancelled transporting my boat and refused to return my deposit. David states that I scared off his drivers and insulted his employees. Let's examine that: DRIVER # 1 while he was transporting another boat, on the day he was to pick up my boat, a semi with improperly set brakes ran into and damaged the trailer so that he could not get my boat. David called telling me of this accident and said he would get another driver. DRIVER # 2. This was the ONLY DRIVER THAT I TALKED TO, and this driver called me requesting a 20% additional fee in advance. He said he could not transport my boat with the fee of $6000.00 that David was paying him. When I told him that I had paid David $1875.77. he said he could not haul my boat and was not going to work with David again. David said he would get another driver. DRIVER # 3. David called stating that this driver had hit a deer and it was stuck in the wheel well of his truck. and that this driver could not pick up my boat At this point with all these mishaps, I decided, I better request a copy of insurance, driver's names and licenses DRIVER # 4 David said he did not know the last name, but would get it. When I finally got the last name of driver # 4, I investigated and found that this driver/owner's carrier company had a rating of D with the Better Business Bureau and a claim for $8000.00 for totaling the truck that was being transported.. David seemed to know this driver well, and insisted that this claim was settled. I called the BBB and was told that this claim was still outstanding since June 15, 2020. I sent an e-mail expressing apprehension about David selecting a carrier with a D rating and using a driver who had an outstanding claim. November 19, David sent and e-message stating that this driver said he would not haul my boat if I paid him $10,000.00, and David said that he no longer wanted to do business with me.. He also said that I had scared off all his drivers, and that he would not return my deposit. I talked to only one driver and this driver not only cancelled, but said he would no longer work with David. I have all messages recorded or on e-mail. Apparently David is attempting to rationalize not fulfilling our contract and keeping my deposit. With all these cancelled drivers, and David inability to get a driver to transport, I sustained additional fees. I did not cancel David or any driver. David cancelled this job. I did not find David and USA 1 Transport to be reputable, reliable or honest. DO YOUR HOMEWORK. There are highly qualified drivers who request payment when they deliver your vehicle. To settle this claim, a refund of my deposit of $1875.77 is required. read more

Do not use this company I repeat do not use this company they promise you the world and then treat you like shit! When the guy dropped off my boat he didn't even allow me to put ropes on it backed up to the ramp jammed on the brakes and the boat went floating into the intercoastal thank God I was able to catch it in time and put ropes on it and secure it to the dock with a bunch of useless unprofessional idiots. I would've given him zero stars but you wouldn't let me. read more

Do not trust this company with your money, boat or vehicle! They took a deposit and scheduled a pick up for my boat. The driver never showed up. I talked with the owner David, they could not get another driver and the boat needed to be moved. I found another Company and cancelled with David/USA1 transport because they DID NOT SHOW UP! David refuses to give back my deposit. I had to file a CC dispute and BBB complaint. I will get it back but what a pain. Terrible business.... DO NOT TRUST THEM! read more

I called USA 1 transport and got a quote, when it came time to book the pick up he notified me I was given the wrong price. I still decided to go with them against my better judgement. I had to call them multiple times to get important information about the pick up. I never received the promised "I will call you back", I had to keep calling to get answers and information like the proof of insurance from the driver. Although the owner was a pain to deal with the 2 guys he contracted were on time and professional. read more

Delivered a load for them last year. Never got paid. If you need to file against their surety bond, their MC number is 008232.

I hired USA 1 transport to haul 2 trailers of mine , the picked up one and left it in Arkansas with a shady wrecker service. they are holding my trailer hostage and racking up fees by the minute and won't give me a price or a real way to pay . David does not hold up his end of the contract and has left my trailer in the hands of theifs with no remorse. Then goes as far as to claim lies about me. he has been nothing but nasty and rude to deal with from the get go now I am out over 100k in equipment because or him . read more

do not i repeat do not use this company the owner david will tell you anything you want to hear to get your deposit and once he has it you dont hear from him and the driver is not guaranteed. had to give a star to submit a review but if i could id give minus 10! this company is a joke read more

3 weeks late on delivery. That was the begining. The fish finder and manuals were removed from the boat. Hat to be ship after calling him because he didnt contact me and say I have your stuff in my car. Shady. Then after paying for shrinkwrap and winterization $350. Boat was dewinterized to find broken engine block from freezing! These people are scam. Do not trust the criminals behind this operation! read more

absolute trash customer service come to find out that David's mailbox is full. everyone that gets invited over with this business is told to give a deposit of a set amount for their boats to be shipped. then the "drivers" are no where to be found. these people take the money from their customers and then refuse to finish the job. this business is a scam and should be punished for their actions. DO NOT GET INVOLVED WITH THESE PEOPLE. read more

Excelente servicio , Buena atencion al cliente ... El agente en Espanol es muy eficiente , transladaron mi carro al dia siguiente y saben lo que hacen sinceros 100% read more

Worst experience ever had in customer service many delays many excuses and the worst customer experience I've ever encountered

This is as of 11/20/2019: USA1 Transport company (formerly Big Toys Transport)received my deposit of $2000 on Sep 27th for pickup of a sailboat (requiring special trailer)at Oct 28th. However they have postponed the pickup on multitude of times with some different story every time. Making me talk to the driver, to the customer rep, manager and owner. Every time they assured me that the truck is coming, I would prepare for the truck and nobody would show, nobody would give me any pertinent information. I have incurred storage fees from the origin marina and dock fees for my reservation at destination marina. These people are liars and manipulators. I am trying to get my deposit back. They said they would refund me and still move the boat. However there are no signs of either happening. I asked my bank to dispute the charges, I don't have a resolution yet. MASTER LIARS!!!!! STAY AWAY!!!!! read more

DO NOT USE THIS COMPANY.....I hired them to transport a 49 feet 5th wheel from St. Cloud, Fl to Slidell, LA. The contact person after David was Marjorie, (as her son and father were the one's transporting my rv). I was told they were going to pick it up on September 15 and did not arrive until 2 days later after MANY frustrating calls. When they picked it up neither one spoke English and I did not understand a DAMN thing they said. Everytime I had a questions they pointed to the phone and Marjories number. I drove straight through from Florida to Louisiana and it took me 11 hours non stops (only for gas). The men with my rv left several hours after me and arrived prior to me. When I checked in I received a phone call from Marjorie and asked if they could deliver the rv that evening. I said NO as there was no one to accomondate them at that time. You explain to me how I got there in 11 hours going 80 miles and hour and someone hauling a 40 foot rv made it there in less time that started after me. The next morning when the rv arrived I tried to open up my slides (4) and one was unable to extend as there was extensive damage to the underground of the chasis. In addition, there were scrape marks all along the side of my rv. I immediately took pictures and forwarded them to Margorie (their mom and wife) and she indicated they had not been in an accident and I needed to pay them in CASH as they had another job to go to immediately. They left and I contacted their office administrative and nothing happened. I then filed a claim with my insurance. After months of paperwork, stress and hassle, MY RV HAS BEEN DECLARED TOTAL DUE TO THE NEGILENCE OF THIS COMPANY. THEY HAVE NO REMOSE.....This rv was my permanent residence and due to the neglect of transporting this rv I had to life in a rv with only two slide outs instead of 5 and water damage which caused my asthmatic condition to escalated to a hospitalization. Again no aplolgy. I have since received compensation from my insurance company and sure hope that my insurance company files a claim against this ruthless company. Please note all drivers must be paid in cash.....right there that should have been a warning......PLEASE DO NOT USE THIS Company. I will be filing a complaint to the Florida BBB regarding this company and hopefully if you have had a similar case do so as well. read more

If I could give David, the owner a minus 10 review, I would. This company and its owner David have scammed me of my deposit and other expenses after failing to make right in a reasonable amount of time. The driver assigned gave two days warning that he had a breakdown and could not haul my RV in time for me to vacate the RV park where I was staying. Rather than find another driver, the owner, David, bullied and yelled at the original driver for an honest breakdown. Not only that, David lied to me THREE TIMES that he had "found another driver." In the meantime, I faced penalties and inconveniences such as, towing charges, buying ice since I no longer had refrigeration, freezing temps with no heat and extreme stress trying to find another driver on my own. I DID find my own driver at an additional $300 cost to me. David said he would refund my deposit which he has not done. DO NOT TRUST THIS COMPANY OR THE OWNER. SLEEZE doesn't cover how nasty he is. read more