We were participating in Bike Across Kansas when our phone's simcard went out. Carrie fixed our…read morephone quickly and got us back out to continue our tour.

From the owner: AT&T, serving over 81 million wireless customersread more

Total crooks and liars....scammed me out of 500 dollars on a " free" phone deal then lied about…read morethr transaction

amazing staff! great coverage. very helpful and knowledgeable. obviously every place has new hires…read more but they are helped and supported by people who have worked there for many years. i love that it's always the same people when i go in.

Service is horrible , horrible To much buffering , they…read morethrottle.. Half the channels are music,,why .. Every offer is bs ,, their service is WAY OVER PRICED

Terrible internet and phone service, with constant buffering, un explained outages and would kick…read moredevices off the network unprompted. It is not over priced in the grand scheme of things but insanely overpriced for the product that you receive. I brought up frustrations multiple times with customer service agents and was never offered any solutions until I called to cancel. I would never recommend.

Excellent service! Mitch was extremely knowledgeable and helpful. Went through 3 different apps…read moreto confirm my contacts all downloaded as well. Best experience I've ever had switching mobile providers. Would recommend this Verizon store specifically.

Simply put, the convenience of this location is not worth the lack of caring service you can get at…read morethe other Manhattan location. At the other location, my problems were addressed with empathetic concern and the sales associate did everything in his power to resolve my problem to my satisfaction. Unfortunately in order to do the necessary overrides to the system I had to be in the store I purchased my phone from, so I was sent to this location. At this location, my problems were dismissed without apology and it seemed as though I was the silly one to even suggest the manager do an override so I could get my 27 day old phone replaced (because of a manufacturer's mistake) in store instead of having to wait 4 days. Do yourself a favor if you want to be helped by someone who at least pretends to care: go to the East Manhattan location.

Do not to business with them. We have been trying to cancel our service since December. They…read morewon't cancel it because we don't have our pin. You don't want anything to do with them. Horrible company.

All I wanted was to start a US Cellular national retailer account with my original number from a…read morebusiness account. Apparently, this simple request is not possible. I was told to drive back and forth between US cellular and Sam's club in GI four times to make this happen, meanwhile this was apparently false hope, which wasted 8+ hours of my life by US cellular employees. US Cellular's rules and stipulations are so convoluted, it is absolutely draining and they always find a way to make you pay more. I would not recommend doing business at this store or at US cellular in general.

They were so very respectful the guy that fixed my phone was so nicethey are just as nice as they…read morecan be when you go in there

Great customer service! Repair was done same day and looks like new again! Didn't cost near as much…read moreas Apple and works flawlessly!