I only go to this location when I want to deal with U.S Cellular because the guys in there have…read morereally figured out what customer service is all about. They are so nice in there and they will do anything to help you. Whether it's figuring out what is wrong with your bill or figuring out how to get your phone fixed they are there to help. I am absolutely satisfied with the service from this location and I will always be back.

Very helpful staff, phone was done on time, no problems with my insurance, they called to confirm I…read morewas scheduling to bring the phone in, and Mario even put on the screen protector I brought with me at no charge

I am extremely disappointed with the service I received at the uBreakiFix - Mills Civic Pkwy…read morelocation. I initially brought my laptop in for a broken screen and paid a $57 diagnostic fee. I was told the screen could be replaced with full touchscreen functionality if I paid the higher price of $321, which I agreed to. The touchscreen worked intermittently for about three months. After repeated issues, I took the laptop to a nationally well known repair company for a full diagnostic. They determined that there was no proper driver installed to support touchscreen functionality, and that the touchscreen hardware installed was not compatible with my computer and never should have been installed. I returned to the Mills Civic Pkwy location multiple times--four visits total. Each time, the touchscreen would work briefly (2-3 days) and then fail again. Eventually I requested a refund under the 1 year warranty and was directed to Asurion. Asurion confirmed they could only reimburse me with approval from the Mills Civic Pkwy location. Despite providing an independent diagnostic report confirming the incorrect installation, I was repeatedly told to bring the laptop back again. Only after months of issues did they finally claim they would now install a new drive--raising serious questions about what had been done during prior visits. I ultimately lost all confidence in this location. I have had excellent experiences at the Ankeny uBreakiFix location for years, but the Mills Civic Pkwy store does not provide the same level of service or accountability. I strongly recommend avoiding the Mills Civic Pkwy location.

Great customer service. They helped me find a product that would meet my needs and was within my…read morebudget. I was given several options to pick from.

There are numerous printing places in the Des Moines area, but to find one that delivers high…read morequality fast service takes some research or good old fashion trial and error. This place is tucked away in a small shopping center with no bells and whistles. When you enter, you are greeted with wholesome hospitality and no gimmicky high pressure sales pitch. The prices are low, service efficient and very customer oriented. Yep, the product even matched their talk.

Exceptional customer service! The staff go out of their way, above and beyond, to make sure you…read moreleave happy. I'm blown away by the possibilities they offer. Top notch place here.

If I could give this location zero stars I would. The service is awful and the management is…read morehorrendous. I came in for a simple question that in the end all I got is I don't know how to do that and shrugged his shoulders and walked away. I can't believe this location is still in business and trust me the Jordan creek location isn't better. I think they need a lot of retraining for the stuff and management to better themselves.

I go in here all the time. Video games are my best kept secret indulgence. Until right now. This…read moreexperience was like every time I visit GS. Clean, organized, friendly staff, VERY busy (Christmas in a few days). The staff is always amazing when I stop in, they will look high and low for whatever it is you're looking for. They have checked other stores online and have even called around for me. You can tell, they WANT to help you. Even when they are super busy, they pay attention and give excellent customer service. I'm always impressed with this store!

Workers were really helpful in helping us find ink and toner for our printer. Our printer was…read morehaving problems and they helped answer our questions. They also said we could bring it back with no issues if we didn't end up needing it. Great customer service. Docked one star for prices! Was gonna buy binders and highlighters but found them for way cheaper at walmart.

paper sign on door saying closed (at peak hours) during the day. was directed across town to this…read morelocation and it is closed.

Koby did great job helping us purchase two new phone at good price. We're new to Verizon and he was…read morepatient friendly and answered questions promptly