Maggie was great. Super helpful and quick to know all of the products. Was juggling multiple people…read moreat once.

AVOID THIS STORE!! THEY ARE A SCAM! The worker there named Mimi tried to tell me I was unable to…read moreupgrade my phone unless I added an additional phone on to my account. This means I would be paying for two phones. I told her I didn't want two phones, I just wanted one. She was extremely rude and refused to give me any other options. I went online and It turns out I had a completely free upgrade. I went to another store and the workers there said this isn't the first time they heard of this girl doing this. Seems like a store problem because the manager stood right there and watched it happen. They are probably down in their sales and needed to get her numbers up. Not a good look...You suck Mimi! Go to the Verizon on kinnickinnic ave instead!!!

If I could rate this location 1000/10 I would! This was my first time visiting and I needed to add…read morea line to an existing account, trade in my current iPhone and port over my old number from another carrier and they helped me with all of that and more! De'Airist and Yolanda were the BEST! De'Airist helped me with everything from deciding what phone to get, talked through all my options, ran through pricing and helped me pick out a case, charger and screen protector. He was trustworthy and knowledgeable! They helped me from start to finish, were friendly and enjoyable to work with - especially since transferring phone lines can be a hassle sometimes (they were amazing all the way through!). Can't speak enough about the great things about my service here and I was able to build great trust and rapport with the team. They went above and beyond with their customer service even through this process. I highly highly recommend!!!!

From the owner: Visit the T-Mobile store in Milwaukee and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1316 S 1st St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Adrian and Rodney provided exceptional service with a complicated upgrade…read more They went above and beyond to get this accomplished.

I had my best phone store experience at this location. Ryan Kerekes (store manager) helped me get…read moremy new phone and account set up. He was absolutely great, he was nice, he was fast, and was able to answer every one of my questions. I know he is the new store manager there and he seems to be doing a great job. I highly recommend going to his store for your phone needs. -Seth

Awful. Lost information on what was wrong with my pc. Strung along day after day when it would be…read morefixed. Finally went in 8 days later and picked up my still broken pc.

I brought my computer in to retrieve files per their website. The clerk said he was 99% sure they…read morecouldn't restore any files, so I asked for my computer back & to refund the $60. He wasn't authorized to do so. Their customer service is refusing due to diagnosing. The computer doesn't have a battery so he wasn't able to turn it on! The computer was in their back room for less than 2 minutes! Don't go there!

Negative 5 Stars! I…read morewent in there and said please can you please help me I keep getting the run around! Store after store after store being transferred from one person to another on their 611 help. I explained the problem and with out even pulling up my account and checking to see the notes left from att 611 with an attitude said no! Extremely unprofessional, his clothes were beyond wrinkled and while I'm on the phone talking to customer service on 611 he is huffing and puffing, shaking his head no and just had the rudest attitude! When att asked for his employee id number he would not give it to her! This store is by far theeee worst store out of the 6 At&T stores that I've had to inconveniently go to because no At&T representative knows which location is a corporate store ! Sooo very displeased with AT&T. Save you valuable time and energy and DO NOT SWITCH TO AT&T

From the owner: AT&T, serving over 81 million wireless customersread more

Great staff, full of helpful, knowledgeable individuals who are dedicated to resolving tech issues…read moreand enhancing your understanding to help you make appropriate switches within your plan and guarantee you save money. Isaiah, Eric, Nini, and Jay were all great helpers in resolving my tech issues while ensuring I lowered my plan to achieve maximum satisfaction!!!

My recommendation is do no set foot in this store. The staff is very inexperienced. The store…read moremanager multitasks, takes phone calls, leaves his desk, all while setting up a phone plan. The process takes hours. In the end, he was never able to complete the task. I ended up going to another Verizon store for service.