customer service here is absolutely horrible. waited over an hour to just pick up my…read moreequipment...they had four people working and only one helping with customers. This is wild and I should not have switched from AT&T

Our cable was not working Gabriel came and had everything operating seamlessly without any effort…read moreon his part. I'm so glad they know what they're doing because I have not a clue. Please keep Gabriel he's a lifesaver if you want to watch TV

Josh was AMAZING!! So helpful and patient with my laptop trade in process. I was so grateful to…read morehave personal guidance on the best new laptop for my needs.

Walked in on a Monday to have my battery looked at as I'm having to charge my 3-year-old iPhone 14…read moremultiple times a day. Told the wait was 3-4 hours without an appointment and it would be best to make an appointment for a simple battery replacement. Made an appointment for that Friday. Arrived at the appointment and was told it would be ready in 4 hours at best, most likely the next day with no relatable explanation given. I asked what good making an appointment was if it was merely an appointment to drop off my iPhone. Again, no rational answer provided. And, it didn't help my 1-star rating when the representative helping me came off as defensive when I diplomatically but firmly expressed how disappointed and inconvenienced I felt by how the Apple Store was handling this customer interface. Huge disconnect between expectations and reality.

Extremely happy with my purchase and the friendly environment, as well as how informed the team…read morewas. Manager Rachel and her team did an amazing job on the swap from my old phone to the new. They also informed me of two deals they are running between the S7 Edge and the smart watch and the $200 Visa card. I absolutely love the homey atmosphere. The interaction between myself and the staff, they always make it fun to visit, and make a what could be stressful situation completely Stressless and most enjoyable. The wireless zone has gained a lifetime customer.

I switch to AT&T I love that so fast customer service is perfect and fast best service and high…read morespeed net

Apparently this store is under new management. Which is great! Jake and Evan could not have been…read moremore helpful and knowledgeable when we popped in for a new phone after dropping ours in the lake lol. Great selection of options. Awesome informative guys. No pressure. Straight talk. Highly recommend.

Ever since they partnered up with T-Mobile, it's been an awful service. In most location, you get…read moreno service, and it cuts out so much, we spend so much money to have internet on my phone and most of the time I dont have the internet I pay for. Waste of money, I recommend Verizon

Excellent people and service. I have had service for years with USCC, we switched to another cell…read moreCompany with in a week we switched back to USCC.

I've been in the store twice now-and each time (with patience forward as I work in customer…read moreservice) this larger woman with longish medium brown hair speaks over me, is super condescending & plain rude. Why? No idea-but its not hard to actually WANT to help people in customer service-I'm sorry you dont like your job or life but try to be NICE?. DON'T go to this store-If you can ORDER ONLINE thru another company.

It was time to turn my beloved iPhone in for a newer model and Caitlin made it all happen…read moreseamlessly. Apple said the data transfer would be 39 minutes; it was closer to 3 hours. But, what an enjoyable time while waiting. People came in and out with a variety of problems which were fixed with humor and cheer. They tell us customers spot them in completely different states and beeline for them...."thank god you're here. I'm having a little problem with my connection...". Together, as my contacts, photos and apps were transferring we discussed all the episodes of "Yellowstone", debated whether Jamie was a good guy or a bad guy, wondered if the boy in the bunkhouse is somehow Rip's son (they resemble each other), and how those that sing on the show do have nice voices. Before you know it, everything was transferred, I had a new phone, a new screen protector, camera protector, case and charging cord. Be sure to have all your passwords--Apple ID, Verizon ID, screen ID, credit card CVV--the whole works--with you! Thanks Caitlin and Tina for a surprisingly pleasant afternoon.

Christopher is very sweet and will bend over backwards to help resolve a phone issue for you.read more

Only had one bad experience here, It was a lousy staffer…read more Other than that it's been all aces. They staff for the most part stays the same which is good. I like to build a good rapport when able, so I find it good. The interior is like any atat store open to change often. This store is a licensed branch not a franchise. Which makes a huge difference in service. Make sure you check what kind of store your going to before hand. Centered on the main road in windom. The store is easy to find. The parking for it is a bit weird but not complicated. If they have the remote control helicopter in store def give it a try. I've the staff take care of a lot a lot of People while I was being helped and they always where kind fast and helpful. They have a bill pay kiosk in store. For any bill transactions you might have. If you like atat or are a customer. Stop in and say hi.