Extremely rude. Difficult company to work with and nobody has answers or replied with different…read moreones. Never doing business here again.

i want to write about the Spectrum Store in Biddeford..I had an appointment on the 14th to upgrade…read moremy phone from my crappy Motorola..Low and behold, two employees tried to access my account and they said that my account was locked (somebody tried to log in to my account too many times),.wasnt me, althought two different employees had me put in my social four times. I was told that they could'nt authenticate my account that it was locked...Can you come back this afternoon because it takes a couple of hours to unlock..I said no, I cant..so they schedule me for the 15th at 1120. We arrive and there are no customers, 5 employees standing around talking..So the young lady helping me says, I'm sorry, I can't get in to your account. It's locked. can you come back tomorrow the 16th, I said no I cant. well we need to put in a ticket to find out what is wrong...Wow...My daughter gave me her expensive phone and needless to say, I'm back with Verizon...Never had trouble with Verizon...The wind would blow and my spectrum phone would have no connection, emergency calls only, same with the snow, no connection... one more thing...Allison at the spectrum store: I asked Allison if she would be able to transfer all of my data to the upgraded phone...She says "if I can" and "ill try" what kind of friggin answer is that..

terrible and unprofessional. Refused to provide quote. Mark shared his company is already apart of…read moremultiple lawsuits against him.

Got my home internet connection mess fixed up ... great work by the technician to meticulously…read morefigure out the issue

I had been a customer of Comcast/Xfinity from the start. I always felt like a prisoner because…read moreoptions were few. T-Mobile finally became an option for internet and I quickly jumped. The last mobile number was ported to T-Mobile which should have closed my account. I unknowingly still had a line on my account that I asked to be removed in person. I visited my local office and was told we still had a number and I had auto paid it for 2 1/2 months. I called the number in front of the xfinity rep and I got the message the number was not in service. 3 hours on the phone over the last week and I still can't get them to see that the number hasn't made a call since the account was created but I'm still paying for it. The Customer Service department is broken and communications within the department are non-existent.

I don't actually currently have a subscription to comcast. I just moved to vermont and I must get…read morecalls 3-4 times a week for the last month from comcast telemarketers. I also get 2-3 times a week advertisemest to me per snail mail. I have my number on the do not call list and have explained to them I do not own a television. This has not stopped them from trying to sell me cable. ps I get my internet connection over phone lines with fairpoint comunications.

if you are someone that has a good service with breezeline youre in luck…read more i moved into an apartment and out of the five cable companies i couldve called i used breezeline. they told me the equiptment would take 3 to 5 buisness days maximum! they shipped it on a monday. i checked tracking 3 days later my package was literally sitting a mile from my home waiting for delivery. problem is ups says it will take 6 more days to reach my home a mile away. ups says that breezeline is lying to their customers. if they wanted it here in three days , they would pay for same day mail or three day delivery. however , they sent it ground mail , which takes 8 to 10 days. so now i sit here still without cable, internet or phone, because i trusted to go through breeze line and u.p.s doesn't really care once they have your package.there's nothing you could do or say about it. so basically, breeze line get your money, knowing it's gonna take twice the amount of time to get to you that they say just so when you call and complain, they can offer you credit toward your bill. meanwhile, you still went 10 days waiting for internet. when they told you , it would take three... if you're able to go to a reputable cable company i suggest you do so

As we all rely on our phone and Internet, always! *** my…read moredebit card was compromised so I called to find out if I needed to add a new card or was it coming directly from my checking account. She said no directly out of your checking account. So I'm OK? Yes. *** next day, email your payment is l overdue. I called to add the new card. She sends me a link to add the new card. Successful. *** I try to sign in and make a payment. My pin doesn't work. Although she tells me it is the correct pin number. No text code. Internet and phone are suspended.. No way to log on and make the payment, but to drive 10 miles to Breezeline office. ***Gina does the computer transaction. After.20 min. I'm back up. *** it asks for your email, but don't think it's your email address. It's.xxxxxx@breezeline.net. How did I know, I use facial recognition to log on.. terrible time, consuming processing experience, even though Gina in the office, handled it well. I was so exasperated! Why would they shut off my phone, text, and Internet if they want me to make a payment, especially because I did everything I could to make the payment after my card was compromised. It's Friday late afternoon. Later, I get an email offering me $100 if I refer someone else. NOPE!

I was a long time ATT user. I had a job changed which required me to return the phone number of…read moreyears of use and stored on many contact lists. Two family members were already using US Cellular as there cellular service. At the time US Cell was offering a great family package so I took the leap of faith and joined the US Cellular family. I did have concerns at first. My new job takes me from Maine to DC. I had fears that service would not be up to snuff. I have to say I have no service issues up and down the Northeast corridor. I chose the 300 Gallery Blvd. Scarborough Maine store to set up my account. I asked for an easy to remember number with as many repeating numerals as possible. The REP put in some extra time and got me a great number. I have had several other situations that I thought would be an issue, I walked in the shop and what I thought was going to be a problem, only turned out to be a minor inconvenience. The customer service I have received at this store has been great. They have fixed my issues quickly and fairly. I am impressed with this company and certainly can recommend to anyone looking into cellular service. Call outs to Tyler and Nathan for being so helpful.

I want to give a huge shoutout to Benjamin, the assistant manager at the Rochester Verizon store. I…read morehad a complicated issue after ordering four lines online and porting three numbers from Xfinity Mobile -- my new Verizon phone kept showing the numbers as Xfinity lines. I spent hours with Verizon's online chat and even went to another store, but no one could figure out what was wrong. When I came to the Rochester location, Benjamin was the first person who truly took the time to help. He patiently dug into the problem, made multiple phone calls with different Verizon support teams, and walked me through everything step by step. He never rushed me, never passed me off, and genuinely cared about fixing the issue. Thanks to his persistence and professionalism, the problem was finally resolved. After such a frustrating experience everywhere else, Benjamin absolutely turned the day around. If you need someone knowledgeable, patient, and committed to getting things right, ask for Benjamin. He's outstanding!

If I could leave negative stars I would. Our sales person (wish I had a name, but he never…read moreintroduced himself ) was so rude. I went in to buy a new phone and watch along with a case. We have been Verizon customers for years so the plan meant nothing to me. I just wanted to upgrade my phone and watch to newer models (currently a 13 and a 3 respectively). The young man waiting on us wouldn't let me just buy the products without upgrading my plan...to save exactly $162 for the YEAR! Um, I'm all about saving money but really...disrupt service for everyone and pay monthly instead of in full. So strange to me, he literally encouraged us to walk out and buy it elsewhere because I wouldn't change my plan. So so strange! I'm baffled!!! Verizon customer service sucks but I feel stuck because I dont want to change my phone number! ugh!!!

Shame on Comcast. High marks to tech Tim who is trying to solve a problem which exists because of…read moreComcast's use of remote, foreign customer service centers and disinterested local job managers..For weeks and after at least 5 or 6 calls the company has still not sent out the 3rd party contractor to pull the cable thru a conduit that runs under the road. Three techs gave cone out to connect the service but each one has said they need to have the 3rd party contractor -- and the far off phone service appears unable to schedule a 3rd party contractor. Disgust at a company whose customer service is farmed out and whose job managers don't bother reading notes to schedule required service. DISGUST at the continued lack of WIFI. Comcast relies on automated boiler plate online assistance and pays no attention to customers.

Worst customer service , they overcharged me 160.00 and said they would stop my service after I…read morecame in with all my payments and receipts . The manager did not help and finally said"I am done and if you do not leave I will call the cops .. Nice way to treat the seniors or any other customers Any suggestions for me to retrieve this miss justice, I was nearly in tears as it was so stressful. Conglomerates think they treat us this way as we have no one to support us. Computers are difficult and do not help either and time consuming Flunk .

Sorry for the length... Just want to preface this by saying…read moreI'm not the one paying for the service but I help my father with technical stuff. He has been with consolidated communications before fairpoint was bought out by them, and before fairpoint was bought out by verizon. He has been on a 15mb/2mb plan for about 2 years now. Our first problem was when consolidated first bought out fairpoint, my father wanted to switch out his modem for something more modern (it only had wireless A/B, it could also not handle throughput well and even wired devices had unstable signal and the range was awful) . So I helped him pick out a router which I knew could also be used as a modem/router combo. Outside of our house, there is a wall mounted fiber box which has two connections. One was cable which is what the old modem used, and the other was ethernet. I had my dad call consolidated because the connection had to be switched on their end. They said it could not be done and that we could not use a router as a modem (which I told them it was a combo). After about a month of back and forth, they finally sent a technician out to our house and when he checked it out he said "Oh this just has to be switched out on our end." YEA I KNOW. I had been saying it for a month. After that our connection had been fairly smooth right up until about a few weeks ago. Then I had noticed things like major lag in gaming, voip functions such as zoom calls, or game chats cutting out. I had run a speed test and noticed that we were getting about 14.25mb down, which is slightly slower than usual when no devices were being used (usually its about 14.75) but ok because it's never going to reach exactly 15mb, but our upload speed was all over the place. Prior to the issues I would check it occasionally and we would get a consistent 1.70-1.90mb up unless other devices were being used. Now I check it and it would be as low as .3mb up. Other times it may start at about a 1.10mb and immediately start dropping and get as low as .7mb. It never reaches it's normal speed. I check it in the middle of the night sometimes as well because I figure MAYBE there is extra network traffic in our area during the day but the issues persist. I have troubleshooted my router, rebooted it, made sure to have only one device connected during a speedtest, turned off QoS settings, re-enable QoS settings, tried disabling any firewall settings, checked for new firmware which there wasn't, and I reinstalled the current firmware). We called the consolidated communications service department and explained the situation. All they can check on their end is whether or not we are getting service because all their computers tell them is something to the effect of "Service = OK/Not OK". They cannot check that we are getting the correct service, only that we are getting ANY service. After running the speed test several times with the service person on the phone and telling him the numbers (which again dropped as low as .4mb up) he said that it is NORMAL for the upload speed to be vary and be below the recommended speed and that unless we are doing a lot of uploads then it shouldn't be an issue and they couldn't send a technician without a fee. UMM, no it is not normal to drop down to less than a quarter of the speed my father is paying for when for the past two years we were consistently closer to 2mb then we were to 1mb. And it DOES cause issues. Ever tried having a voice chat when every other word cuts out? Playing certain online games lag and disconnect like crazy. He basically told us there was nothing they could do because we were getting service and since we are using a third party router they can't service us anyway. So there's no way they can check what kind of speeds we are getting coming into the house? And they can't send a technician to check we are getting the service that's being paid for without charging us? That's ridiculous. The only reason I'm giving them two stars instead of one is because of the billing department, which my father called after he got off the phone with the service department (he was thinking about closing his account and switching services to xfinity which he doesn't really want to do because they are already close to a monopoly as is). My father was paying about $60 for 15mb/2mb and I knew that was pretty abysmal for todays standards. On their website they were offering about three times the speed for less money. The billing department said we were absolutely right and they offered to upgrade us to 50mb/50mb connection and they were going to charge him $25 less per month. I mean better late then never, they never should have kept charging him that price for that service but at least the billing department was understanding and did the right thing. The funny thing is they have to send a technician to our house now anyway to upgrade some cabling now and they are going to do it for free while charging us less money!

I was a customer since CCI was FairPoint Communications, so for nearly twenty years. I closed my…read moreaccount in mid-February 2026 and switched to another ISP. I was also on autopay for most of that time, but received an email saying my payment was due back in February. I called to make sure that if I paid manually, the autopay wouldn't go through as well. Well, it did, so I was double-charged for February. This, after closing my account a few weeks prior (they also don't pro-rate bills anymore, told me I didn't need to return the modem (recycle it), and that there was NO early termination fee. It's now May, and I'm still waiting, after numerous phone calls and hours, way too many hours, spent on the phone, to be refunded the almost one hundred dollars that they owe me for the double payment, and they're taking on an ETFee after they said they wouldn't. I'm so glad I got out and will be a lot happier when I receive my refund. I'll keep calling until that check is in my hands. DO NOT DO BUSINESS WITH CCI or Fidium Fiber.

Ryan was wonderful ! He was extremely helpful and kind. I…read moreleft the store with exactly what I needed. I even gave him a big hug on my way out the door. Mary Carey Foley Portsmouth NH

Tried upgrading my phone today. The rep told me my brother was in charge of my account and that I…read moreneeded him to access my account. Does not seem like they really want to sell phones from this store ended up walking out. Previously had no issues with the store they let me buy a mobile hotspot and put it on my account. Apparently now I'm not even on my account.

Looks like a normal target to me. I found exactly what I needed at a great price…read more There were plenty of employees around the floor that were readily available to ask questions.

Derek was very kind and helpful, i love target, even though i came for instax film and it was out…read moreof stock, I still always enjoy my target trips!