I was in 2 different Viaero stores in a 3 day span for problems with my phone. Of the 2, I was in…read morethis store twice and never felt that I was being difficult or that "annoying" customer. They helped me work through the phone problems even though it was the actual phone and not the cell service itself!

From the owner: Viaero Wireless of Grand Island, NE provides you with the most reliable wireless/broadband…read moreservices, keeping you connected to your neighborhood, North America, and the globe. We bring you the best customer care and the latest phones. Stop in today!

1 day. 3 visits. 3 different people. 3 different answers. Passed around like a hot potato. Seems to…read morebe a training issue at this location. The team at this Verizon were not aligned in the slight and blamed Verizon's "system" for being unable to quote me the different options. Most likely true. I will not reveal names since it's not their fault for lack of training when they're trying to get a paycheck. This is a mgmt / training issue.

I was very impressed with the gentleman who helped me with getting an…read morei-phone through Nebraska Public Service Commission. I would say that his explanation of the phone was clear and simple. I appreciated his customer service. Thank you. --L. Meyer

I just changed cell service carriers after more than 4 years with T-Mobile…read more They had confusing communications, terrible Customer Service [ in offshore countries who were barely able to enunciate English]. The monthly bill rose to almost twice what an equivalent line from Patriot Mobile was, and my dollars are not spent supporting "woke ideologies"-- sorry, Cancel Culture works 2 ways!! This is no reflection on this particular retail store, I have never been there, only in the Service Provider Netwok.

I had forgotten my PIN code. The manager Joel helped me yesterday. He did a super job. Previously I…read morehad visited a different store twice, and had called the 800 number at their suggestion. I did not get any help from the other store or the 800 number. The 800 number advised me to go back to the store. I decided to call this store on Webb Road. Joel allowed me to return some equipment and also kindly helped me to reset my PIN. Thank you so much.

Was in Grand Island for work training sitting in the hotel and my phone stopped working. Ran over…read moreto this store quick and it was close to 6 and they close at 7. Long story short my SIM card stopped working and he got me right in and took care of me issue for me! Forgot his name but awesome service and great work! Thanks so much!

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

I've been to this U.S. Cellular several times and quite frankly my experiences have been all over…read morethe spectrum. We've had some representatives that were friendly and do a great job, we've had some that are like a walking question mark and a couple I felt as if they were looking down their noses at us. It really just depends on the day and who is working as to what your experience is going to be like.

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.